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Pass the PMI Project-Management-Professional PMP Questions and answers with CertsForce

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Questions # 1:

The project team completed a demonstration of the main deliverable of the project. Although the project sponsor is happy with the outcome and is ready to sign the release to production, one of the business unit managers who attended the demo believes that the deliverable is not complete.

Which document should the project manager use to resolve this situation?

Options:

A.

Requirements traceability matrix


B.

Risk management plan


C.

Project scope statement


D.

Requirements management plan


Expert Solution
Questions # 2:

A project manager has an engineering team mostly comprised of new hires. The project manager has to carefully predict in which stage of the project they will need to spend most of their time to ensure the team is properly integrated and performing well.

In which stage of the project would the project manager need a greater effort to lead them?

Options:

A.

Performing


B.

Storming


C.

Norming


D.

Forming


Expert Solution
Questions # 3:

A project manager is confused when the operational results from previous iteration solutions have not been acceptable to the client. Team members have already delivered all previous solutions, which were accepted by the client as complete.

What should the project manager do?

Options:

A.

Recommend a change in the project methodology or the approach.


B.

Develop and execute a stakeholder engagement strategy.


C.

Determine the criteria and measuring systems for objective success.


D.

Allocate more time for mentoring project team members.


Expert Solution
Questions # 4:

Two members of a new project team disagree on the best approach to solve a problem. The conflict has been going on for 1 week. The two

members are tense around each other and are taking everything personally.

What should the project manager do?

Options:

A.

Help the team members to resolve the conflict in a way that results in the best team performance.


B.

Offer a compromise that is acceptable to both team members, even if it may not be the best solution.


C.

Understand each team member's argument and select the one that results in less risk to the project.


D.

Send both team members to the human resources (HR) department for an acceptable resolution.


Expert Solution
Questions # 5:

A project steering committee meeting was arranged to approve a milestone of a project within two weeks. The project manager is informed that a new project executive will take over the project.

What should the project manager do first?

Options:

A.

Assess the risks with the team members.


B.

Submit a change request to the change control board (CCB).


C.

Evaluate the project impact and seek additional funding if necessary.


D.

Brief the new stakeholders on the current project status.


Expert Solution
Questions # 6:

A project manager assigned to an agile project realizes that after iteration demos, new user stories to fix issues reported by the product owner are not included in prioritization of the following sprint. This has led to a high number of unprioritized stories in the backlog and will lead to delay of the product release.

What should the project manager do?

Options:

A.

Review the minimum viable product (MVP) user stories and ensure all related stories are prioritized.


B.

Ask the team and product owner to reprioritize the user stories in the backlog for an updated iteration schedule.


C.

Ask the team to include the user stories as spikes in the next iteration to bring the project back on schedule.


D.

Add additional iterations to the schedule to accommodate for the work required on the stories.


Expert Solution
Questions # 7:

A new project manager took over a project that has been ongoing for a while. Some project team members are not clear on when the project will end and feel the project has already transitioned into business as usual.

What should the new project manager do first?

Options:

A.

Meet with the team and gather their input on the completion rate.


B.

Revisit the timelines of the deliverables and the project.


C.

Consult the sponsor and secure approval to complete the project.


D.

Transition to an agile delivery so project closure will be faster.


Expert Solution
Questions # 8:

A project management office (PMO) is following the execution of an organization's critical project. Some of the project phases are experiencing serious delays due to an international supply chain crisis. Project team members suggested revisiting the planned project phases to maintain the project's value delivery.

What should the project manager do?

Options:

A.

Schedule a meeting with the project sponsor to report and discuss the issue.


B.

Update the project schedule in response to the external crisis.


C.

Develop a contingency plan and seek alternative suppliers.


D.

Assess and consolidate projects phases and update the project management plan.


Expert Solution
Questions # 9:

An agile project has completed several iterations. The project manager has been asked to participate in a meeting with the executive functional manager, who is a company leader and the product owner's supervisor. The executive functional manager wants to know about the project deliverables.

What should the project manager focus on for the required meeting?

Options:

A.

Demonstrating the actual working product


B.

Analyzing the project performance of the sprints


C.

Reviewing the team's performance metrics


D.

Reviewing the burndown chart and backlog


Expert Solution
Questions # 10:

A company is transitioning from using a predictive approach to using an agile framework on a project. The project sponsor is concerned about the level of uncertainty and how to determine the time and budget required to complete the scope.

What should the project manager do to address this situation?

Options:

A.

Communicate to the key stakeholders that the project baseline could not be estimated due to the new framework being used.


B.

Ask the project team to create a high-level budget baseline for the project and provide more detail only for the first project stages.


C.

Review organizational process assets (OPAs) for similar projects to determine the schedule, costs, and resources required to execute them.


D.

Refine the amount of work required for the project with the project team and perform a detailed project baseline accordingly.


Expert Solution
Questions # 11:

A geographically distributed project team working on an iterative project adopts a new mode of communication following changes in health protocols. The colocated team members are finding themselves challenged with understanding verbal communication and collaboration methods.

What should the project manager do?

Options:

A.

Allow collaboration to smooth out communication between team members.


B.

Add collaboration tools to the communications management plan.


C.

Escalate these communication challenges to the project sponsor.


D.

Organize a team meeting to resolve the communication challenges.


Expert Solution
Questions # 12:

A project manager notices that a team member is upset during a team meeting. The project manager assesses the situation and determines that the team member does not collaborate with some of the other team members.

What should the project manager do?

Options:

A.

Give some advice to the team member to reduce their stress and anxiety.


B.

Review team participation in the next retrospective meeting with all team members.


C.

Reach out to the team member to discuss and address their concerns as soon as possible.


D.

Evaluate upcoming project deadlines and reorganize team member assignments.


Expert Solution
Questions # 13:

A project manager is leading a highly visible project with a critical time constraint. Frequent scope changes have been well-managed with change control, but there have been misunderstandings among project team members.

What should the project manager do?

Options:

A.

Communicate to the team the need to organize common ground rules.


B.

Organize training sessions and bonding activities for all team members.


C.

Communicate changes regularly to ensure all team members are aligned.


D.

Introduce new products and team support tools during project preparation.


Expert Solution
Questions # 14:

During the initial stage of a project, the team estimated activities for the next iteration in story points. It was agreed that each story point would be assumed to be equal to one day of effort during project execution. There are some activities estimated as two story points and others estimated as 100 story points.

What should the project manager ask the team to do next?

Options:

A.

Execute the smaller estimated activities.


B.

Resize the story points.


C.

Negotiate the estimation so it gets smaller.


D.

Break down the larger activities into smaller ones.


Expert Solution
Questions # 15:

After the first iteration, a scrum master notices that some of the team members are struggling with testing their developed product. What should the scrum master do next?

Options:

A.

Log the issue and see if improvements show in the second iteration.


B.

Log the issue and ask a senior member to coach these team members.


C.

Hire new team members to implement the correct way of testing.


D.

Check lessons learned and use the testing process from previous projects.


Expert Solution
Questions # 16:

In an organizational upper-level management meeting, the CEO shows interest in a project of which they were not previously aware. After the meeting, what should the project manager do to ensure the CEO's support?

Options:

A.

Update the stakeholder engagement plan to include the CEO.


B.

Meet with the CEO to review the current deliverables for the project.


C.

Identify the CEO's preferred method of communication.


D.

Send the updated project management plan and documents to the CEO.


Expert Solution
Questions # 17:

A project manager is working on a global project and realizes that one team member is not performing as expected. The project manager meets with the team member to find out what is causing this low performance. The project manager discovers the team member is experiencing conflict and feels uncomfortable with the team. The team member then asks to be moved to another project.

What should the project manager do?

Options:

A.

Request human resources (HR) to help.


B.

Move the team member to another project.


C.

Confront the issue with the rest of the team directly.


D.

Ask other team members to be more welcoming.


Expert Solution
Questions # 18:

A newly assigned team member immediately begins questioning operating procedures. This new team member wants the team to follow operating procedures that the team member had used previously. During assignments, the new team member begins using some of those processes and procedures and suggests these practices to other team members.

What action should the project manager take?

Options:

A.

Organize a training for the new team member on the processes the team is currently using.


B.

Speak with the new team member at the retrospective and discuss potential improvements.


C.

Formalize the new processes and implement the team member's proposed changes.


D.

Hold a team meeting on governance, operating policies, procedures, and practices.


Expert Solution
Questions # 19:

A project team is experiencing communication issues during project execution. The project manager realizes that the communications management plan needs to be reviewed.

Which are three fundamental actions the project manager should take? (Choose 3)

Options:

A.

Decide on the frequency of communications.


B.

Define key performance indicators (KPIs) to measure and report.


C.

Determine the appropriate methods of communication.


D.

Identify the level of detail needed by different stakeholders.


E.

Obtain executive approval on the communications management plan.


Expert Solution
Questions # 20:

A project feature from the development team was rejected due to low quality. Over the past few weeks, the testing team has become concerned because the development team has not yet responded to the rejection. As a result, the testing team has escalated the conflict to the project manager.

What should the project manager do?

Options:

A.

Remove the development team's rejected feature from the backlog.


B.

Reassure all team members that the development team will fix the issue.


C.

Initiate an improvement plan for the development team to follow.


D.

Evaluate the context for the conflict with the development team.


Expert Solution
Questions # 21:

A product owner is complaining about the team's performance. The developers are highly skilled, and most of the issues were caused by dependencies. The developers provide a formal status report every day, but it is clear that the other team members are not satisfied with this.

What should the project lead do?

Options:

A.

Ask the developers to use peer programming.


B.

Build a task board on a large wall using sticky notes.


C.

Build a detailed schedule and describe each task in detail.


D.

Ask the product owner to reprioritize the backlog.


Expert Solution
Questions # 22:

During a sprint planning, the development lead highlights the importance of working on technical debt tasks that are critical for the product performance. However, the tasks will consume most of the team's capacity and they will not be able to work on product feature development.

What should the project manager do?

Options:

A.

Invite technical stakeholders for backlog prioritization.


B.

Work on the features already prioritized by the product owner.


C.

Ask the sponsor for more resources to continue at the same pace.


D.

Add the technical debt tasks to the sprint backlog.


Expert Solution
Questions # 23:

A CEO of a general contracting company urgently asks the project manager to sign up two project team members to participate in a specific training course. Halfway

through the training, both team members complain that the training is too difficult, above their experience level, and that the material does not align with their tasks.

What should the project manager have done to prevent this situation?

Options:

A.

Communicated with the two team members that the purpose of the training is to provide material that might be useful to them in the future


B.

Sent an immediate request to the human resources (HR) department to replace the current team members with higher skilled candidates


C.

Observed and assessed the competencies and skills of the team members and analyzed the training material beforehand


D.

Planned a training to follow the specific course to bring the two team members to the required experience level


Expert Solution
Questions # 24:

An IT team has reached out to the project manager for guidance on which communication method to use when system downtime will impact the resources working on the project.

Which two communication methods should the project manager recommend? (Choose 2)

Options:

A.

Communicate via email to the project's email distribution group.


B.

Communicate via instant messaging.


C.

Communicate via the project team's document management site.


D.

Communicate in the IT risk forum.


E.

Communicate verbally to the key project stakeholders.


Expert Solution
Questions # 25:

A project lead with a strong technical background oversees a project using agile delivery. The product owner asked the project lead to assist with ensuring the benefits of functionality that are built in the sprint are tracked.

What should the project lead advise?

Options:

A.

During the sprint review, ensure that the completed items deliver business benefits.


B.

Present in detail the business benefits delivered in the sprint during the sprint retrospective.


C.

During the daily standup, ensure that each item meets the definition of done (DoD) before accepting it.


D.

Review in detail the criteria for the definition of done (DoD) for each item during the sprint planning.


Expert Solution
Questions # 26:

A project lead was asked to support the team by subdividing the project tasks as necessary to help define the minimum viable product (MVP).

Which two steps should the project lead take to define the MVP? (Choose 2)

Options:

A.

Hold a team meeting to generate a work breakdown structure (WBS).


B.

Create a responsible, accountable, consulted, informed (RACI) chart.


C.

Develop a project management plan, including subtasks, to meet the requirements.


D.

Conduct an information gathering session to determine the project value.


E.

Refer to the stakeholder register to determine who should be consulted.


Expert Solution
Questions # 27:

A sales manager submitted a new feature request to the product owner, and the request was added to the product backlog. During the sprint planning meeting, the team struggles over which algorithm is the most efficient one to use. The team thinks that some development work is needed to decide.

What should the project manager do?

Options:

A.

Invite the sales manager to the next sprint meeting to clarify requirements.


B.

Create a new item in the sprint backlog to determine the appropriate algorithm.


C.

Ask the scrum master to choose an algorithm based on the pros and cons of each option.


D.

Request a meeting with the product owner to help clarify the user story.


Expert Solution
Questions # 28:

An agile team is struggling to successfully deliver what they have committed. During the daily status meetings, the project manager notices that the most senior engineer is doing all of the talking, leaving little time for the other members to share their status. The team's performance is not good, and some team members want to leave the team.

How should the project manager approach this situation?

Options:

A.

Measure the team's psychological safety.


B.

Reschedule the team's retrospective meeting.


C.

Coach the team to be more inclusive.


D.

Rotate the team's daily meeting roles frequently.


Expert Solution
Questions # 29:

A team is using an agile approach to maintain the project backlog. A new project obstacle was identified as a blocker and added to the backlog list. The team is facing challenges to remove this obstacle.

What should the project manager do next?

Options:

A.

Escalate the obstacle to a servant leader for resolution.


B.

Make changes to reprioritize the backlog because of the obstacle.


C.

Reject the obstacle and present the partial solution to the customer.


D.

Focus on generating business value despite the obstacle.


Expert Solution
Questions # 30:

A project team is using an iterative and incremental delivery approach. The sprint's duration is 1 month with a production release every 3 months. In the last sprint review, the users communicated that they want the functionality presented and deployed in 5 weeks. The project lead is working on the next release plan.

When should the project lead have their team deploy the functionality?

Options:

A.

In 1 month


B.

In 5 weeks


C.

In 12 weeks


D.

In 2 months


Expert Solution
Questions # 31:

A project schedule's risk level continues to increase during project execution because sprints are consistently delivering less than the intended results. The project manager becomes concerned that the deliverable will be delayed and cost more than the project sponsor intended.

What should the project manager do first?

Options:

A.

Engage with the project team to understand the schedule risk problem and present a solution to the project sponsor.


B.

Conduct a risk review meeting to gain a better understanding of the schedule, then document the results.


C.

Schedule a meeting with the scrum master to explain that adding additional sprints is necessary to reduce risks.


D.

Notify the project sponsor of the schedule risk and request support to increase the project budget.


Expert Solution
Questions # 32:

A project team is struggling to meet the project deadline due to a reoccurring conflict between two team members. What should the project manager do?

Options:

A.

Hold the team collectively responsible for their actions.


B.

Explore the possibility of reshuffling the team.


C.

Introduce training sessions to improve the team's performance.


D.

Schedule team-building activities as required.


Expert Solution
Questions # 33:

A project is in the start-up phase of the project life cycle. The project team consists of 20 people from five different countries. The project team is scheduled to have quarterly face-to-face meetings. However, due to unforeseen circumstances, no face-to-face meetings can occur. The project manager is concerned that the team may not be able to fulfill their individual roles without face-to-face meetings.

What should the project manager do in this situation?

Options:

A.

Review the risk register for this unforeseen circumstance.


B.

Utilize virtual teams for meetings and deliverables.


C.

Use the contingency reserve and subcontract the work.


D.

Ask for an extension of time on the project deliverables.


Expert Solution
Questions # 34:

During a daily meeting of a challenging project, two team members started to argue on the preferred solution based on their assumptions. The situation prevented the progress to the next phase of development, which could impact the finish date of the project.

What should the project manager do next?

Options:

A.

Divide the team into small groups to avoid future arguments and delays.


B.

Ask the human resources (HR) department to replace the team members.


C.

Make a decision based upon the project manager's knowledge and expertise.


D.

Meet with the team members to discuss the priority of the project schedule.


Expert Solution
Questions # 35:

A project manager is working on a hybrid project and is responsible for ensuring the design, build, and delivery of the software is completed in an agile way. How should the project manager plan the iteration?

Options:

A.

Use a work breakdown structure (WBS) with firm start and end dates for all phases to ensure nothing is missed.


B.

Use a kanban board as an information radiator to manage work in progress (WIP) at the individual and organizational levels.


C.

Use a minimum viable product (MVP) to test and discover which features to schedule when and what to fail early.


D.

Use a product backlog of the functionalities and features required to provide the expected business benefit.


Expert Solution
Questions # 36:

A project team used agile approaches to create a minimum viable product (MVP). Currently, the team is discussing the possible next steps.

What should be the next step?

Options:

A.

Break down the user stories into the smallest size possible.


B.

Ensure user stories provide the steps necessary for implementation.


C.

Prioritize the work at the user-story level.


D.

Use scope cards in conjunction with story points.


Expert Solution
Questions # 37:

A project manager notices that the project team is encountering product issues while coding client-specific developments. The project manager foresees delays to the project's timeline because of these product issues.

Which methods should the project manager use to communicate project delays and other difficult messages to stakeholders?

Options:

A.

Oral feedback, project meetings, and reporting


B.

Project meetings and reporting


C.

Project meetings and oral feedback


D.

Written feedback, project meetings, and reporting


Expert Solution
Questions # 38:

A project has recently completed its production go-live, meeting the project's completion requirements in accordance with the scope document. However, the customer has been requesting a number of significant project enhancements.

How should the project manager address the customer's requests?

Options:

A.

Inform the customer that the project scope is completed and that further enhancements will require the initiation of a new project.


B.

Tell the client that any extra work will require new scoping and pricing before the team can start additional enhancements.


C.

Adjust the project completion requirements to the proposed enhancements and inform the project team of the additional work.


D.

Explain to the customer that the project has been completed and enhancements will follow the change management process.


Expert Solution
Questions # 39:

Project stakeholders have provided a team with requirements that will take at least one year to complete. The project sponsor advised that they need to see some return on investment (ROI) soon.

What should the project manager do?

Options:

A.

Request additional funding from the project sponsor to accelerate delivery.


B.

Discuss reducing the requirements with the project sponsor in order to release the product earlier.


C.

Prioritize the work into incremental features that can be delivered iteratively.


D.

Acknowledge that the benefits cannot be realized any sooner due to the nature of the requirements.


Expert Solution
Questions # 40:

During project planning activities, a project manager identifies potential delays in obtaining resources required for a project. This will significantly impact the construction timeline.

What should the project manager do?

Options:

A.

Review and update the project management plan to accommodate the delays.


B.

Speak with the project sponsors about changing the project management plan.


C.

Create a change request to increase the cost of resources.


D.

Delay the project until additional resources can be identified.


Expert Solution
Questions # 41:

A project manager is working on an ongoing construction project. The designer notifies the project manager about materials that were not included in the budget due to a technical mistake.

What should the project manager have done to avoid this situation?

Options:

A.

Asked the project sponsor to review the budget


B.

Updated the budget before moving to another stage of the project


C.

Added enough budget to cover all uncertainties


D.

Used past projects as a reference during budget estimations


Expert Solution
Questions # 42:

During execution of the third sprint in a project, a project team is uncertain about the frequent updates on the vendor's platform. The team is concerned about how the updates will impact the rest of the backlog.

What should the project manager do to minimize the uncertainty?

Options:

A.

Speak with the vendor and explain that constant updates are impacting the project and request an action plan to minimize the changes.


B.

Schedule a spike meeting, conduct risk assessments, and incorporate them into the backlog to help with risk mitigation.


C.

Explain to the project team that the vendor's updates are something unpredictable, and the team must continue working on the project.


D.

Schedule a retrospective meeting and conduct a risk assessment with the team, implementing mitigation tasks before the next sprint.


Expert Solution
Questions # 43:

A project manager is working on a project that is using a hybrid approach. One key input for the deliverable will be from the outcome of another project that is using an agile approach.

What should the project manager do next?

Options:

A.

Ask the other project manager to change the delivery methodology.


B.

Request that the other project manager develop a work breakdown structure (WBS).


C.

Participate in the other project's daily standup meetings.


D.

Align with the other project manager's high-level project time lines.


Expert Solution
Questions # 44:

A project leader is preparing to facilitate a sprint retrospective. The sales manager sends the project leader an email asking how a feature planned for the next shipment is being implemented.

What should the project leader do next?

Options:

A.

Organize a meeting between the product owner and the sales manager.


B.

Invite the sales manager to the next sprint review.


C.

Organize a demo for the sales manager with the development team.


D.

Invite the sales manager to the sprint retrospective.


Expert Solution
Questions # 45:

A project manager is overseeing a 10-mile piping installation project that was supposed to spend US$15,000 per mile of piping installation and should complete the project exactly 20 weeks from its start. The project manager just found out that only 80% of the work has been completed.

What is the budget at completion (BAC)?

Options:

A.

US$100,000


B.

US$150,000


C.

US$300,000


D.

US$250,000


Expert Solution
Questions # 46:

During the sprint planning of a project, the team members have a disagreement

about the comparative size of the backlog items and if they would fit into the next sprint.

Considering a hybrid approach, what should the project manager do?

Options:

A.

Ask an external technical leader to provide input and plan the sprint.


B.

Remove the items from the product backlog since the size couldn't be estimated.


C.

Make the decision about the backlog items based on what makes more sense.


D.

Facilitate the discussion so that the team members can reach a consensus.


Expert Solution
Questions # 47:

A project team has not been meeting its deliverables because they are not receiving adequate resources to do their job. What should the project manager do for the team to meet the upcoming deliverables?

Options:

A.

Ask the team to adapt based on their current resources.


B.

Plan a meeting with the stakeholders to get more resources.


C.

Replan the upcoming deliverables based on the available tools.


D.

Ask the project sponsor to provide the needed resources.


Expert Solution
Questions # 48:

While sizing a user story in planning poker, one team member believes the user story should be 8 points. Another believes the story should be 2 points.

What should the scrum master do?

Options:

A.

Determine the average of the two estimates and assign that amount.


B.

Ask the product owner to rewrite the story so the final estimate can be agreed upon.


C.

Consult the lessons learned for insight into the correct estimate.


D.

Select the junior member's estimate since they will most likely be doing the work.


Expert Solution
Questions # 49:

The project sponsor wants to obtain quick feedback from end users for a product under development. The roadmap is extensive and will not be completed for quite some time.

What should the project manager do?

Options:

A.

Advise the stakeholders that they will need to wait until development is completed in order to get actual end-user feedback.


B.

Hire additional resources to accelerate the schedule and deliver the product faster in order to get actual end-user feedback.


C.

Advise the stakeholders to share images of the finished product in order to obtain valuable feedback from end users.


D.

Work with the stakeholders to determine the minimum requirements needed to get valuable end-user feedback and revise the project schedule.


Expert Solution
Questions # 50:

A project sponsor indicates that the time frame for a project needs to be shortened. The project network diagram cannot be modified, but there are extra resources available in the company.

What action should the project manager take?

Options:

A.

Crash the project schedule.


B.

Conduct earned value management (EVM) analysis.


C.

Fast track the project.


D.

Perform Monte Carlo analysis.


Expert Solution
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