A project manager is managing a large project. During a review meeting, the project manager discovers that one of the team members who use to be a high performer was not able to complete their work on time.
What should the project manager do?
A.
Talk to the team member to determine why their performance changed.
B.
Talk to the team member and a human resources (HR) representative.
C.
Talk to the team member's manager to provide more training.
D.
Talk to the project lead and ask them to allocate less demanding tasks.
When a high-performing team member’s performance declines, it is important for the project manager to understand the underlying reasons. Engaging in a direct conversation with the team member can provide insights into potential personal or professional challenges they may be facing, which could be affecting their work. This approach aligns with the PMBOK Guide’s emphasis on project managers being actively involved in team management and performance assessment. It also reflects the principles of Professional in Business Analysis, which advocate for understanding the dynamics affecting team performance and addressing them through appropriate communication and problem-solving strategies.
[References:, PMBOK Guide1, Engaging Your Team to Greater Project Performance2, How to Start Improving Your Team Performance as a Business Analyst3, , ]
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