A key project stakeholder has started to escalate all issues and main requirements to the project sponsor. The project manager is concemed about the team not receiving direct communications from this stakeholder.
Which two actions should the project manager take to improve the relationship with the stakeholder? (Choose two)
A project manager is leading a fast-moving project with strict deadlines and minimal time to deliver each milestone. The project manager
discovers that one of the remote team members, who puts alot of effort into delivering the project, has confided in an on-site team member. The
remote team member feels they are not being adequately rewarded and recognized for their job.
What should the project manager do?
A project manager has recently taken over a project and notices that a client team member often halts progress due to a lack of understanding of some project elements.
The former project manager gave the new project manager a complete list of people to communicate with, and this client team member is not on it.
What should the project manager do?
A scrum team's daily meetings are conducted by teleconference between three teams, each located in different countries. The meetings typically
last 45 minutes with many misunderstandings due to language barriers.
How should the project manager resolve this issue for the next iteration?
During a system demo, a project stakeholder rejects the features completed from the most recent user stories. According to the stakeholder, the product does not meet the
quality standards required by regulations.
What should the project manager have done to avoid this?
A senior employee with experience relevant to a highly complex project is seeking a promotion to be able to join the project. The employee has made a recommendation regarding the project. The project charter was recently approved.
How should the project manager address the employee's request?
A project manager is working with several junior engineers on a project. The project manager noticed that when the junior engineers are asked questions, they defer te more senior team members on the team for answers. Having worked with the junior engineers on another project, the project manager knows they are capable of making these minor decisions correctly.
This uncertainty from the junior engineers is now slowing progress.
‘What should the project manager do?
A medium-sized company has been exploring new marketing tactics with regard to launching a new product. New product creation is no small task. In the end, it was too big
of an expenditure for the company to undertake.
What should the project manager do in the future when working on new product projects?
After assigning tasks to a project team, a project manager discovers that some team members are uncomfortable. Same team members are having 4 difficult time understanding their assigned tasks, whereas other team members are challenging the schedule based on that allocation to the project.
Which phase of the Tuckman ladder of team formation is occurring?
A project manager is reviewing the lessons learned for an historical project. The review identifies that the client's engineer was adamant that they review all changes, even those not identified in the contract.
How should the project manager deal with this when planning the project?
A project manager has been assigned to manage multiple agile project teams. The project manager wants to empower the teams and make them self-organizing.
What should the project manager do to create a positive environment?
A defect is identified during user acceptance testing that could significantly impact the system's performance. The project team has advised that this defect puts the delivery date at risk.
Which risk management process should be performed?
During the last two iterations of a project, one of the team members had low performance. The project manager conducted two feedback sessions with the team member and escalated the issue to the resource manager and project sponsor, but there has been no improvement.
What should the project manager do next?
A project was initiated due to an external business influence. During the course of the project, some of the business parameters considered at the
beginning of the project have changed.
What should the project manager do?
A newly formed project team includes team members who have been working in the company for a long time as well as team members who are new to the company. The
project team members discovered that there is a gap in communication between these two groups, and they are finding it hard to collaborate with one another.
What should the project manager do?
An iteration is almost finished, but the team is struggling to complete the stories that require more time. What should the project manager do first?
During the last iteration of a hybrid project, one of the key members of the team wants to leave the project. What should the project manager do to address this concern?
A project manager just completed the planning phase when a new stakeholder was assigned to the project. The deliverables were discussed with the customer, but the new stakeholder is still concerned about the benefits of two of the deliverables.
What should the project manager do next to address this stakeholder’s concerns?
A project interfaces with other projects that are in the same portfolio but are being developed in international locations. One of the international projects has suggested a tactical change that needs to be implemented in this project.
What should the project manager do next ?
A project manager is newly appointed to an ongoing project that will develop a new solution using an affiliate of the company. The deploying
resources will come from another entity of the company. When asked to confirm the availability of the deploying team, the deploying manager declined.
What should the project manager do first?
A complex project is in the execution phase. A key stakeholder who is new to the project has not been approving project deliverables, which could impact the overall
progress.
What should the project manager do next?
A product owner has returned from a meeting with a few key stakeholders, who expressed interest in learning more about the project progress. The product owner is
seeking the project manager's recommendation on how to approach this request.
What should the project manager do to help the product owner?
In an agile project, some stakeholders are asking to have a meeting with the team every 2 weeks in order to understand project progress. What
should the project lead do next?
A project manager has been assigned to a new project that is similar to a project that was closed last year. There is no schedule baseline, but the project manager received the activity list and wants to prepare a reasonable schedule.
What should the project manager do?
A team needs to follow defined cybersecurity compliance that is mandatory for a customer project. What should the project manager do to monitor compliance in the
project?
A multinational company is launching a company-wide digital transformation project that covers all of its regions and business lines. The project is expected to go through five phases and finish in 2 years. The project manager schedules a kick-off meeting.
What should the project manager do next?
An organization is transitioning to an agile approach. At the project's first sprint review, the product owner did not accept the result of the sprint and has some concerns.
What should the project manager do?
An IT company's office is closed abruptly due to a new government restriction. All employees are now working remotely. Project team A has a
critical project delivery due in 2 weeks. The project manager, apprehensive about this sudden change, instantly emails the customer explaining
that the project delivery will be delayed. The customer is unhappy with this and has escalated the issue to senior management.
What should the project manager have done differently?
During the development phase, a team member encounters an issue with a specific task and attempts to resolve it for the next several days. The other team members ask
the project manager to reassign the task to another team member to avoid jeopardizing the target date. The current team member assigned communicates they will feel frustrated if the task is reassigned to another team member.
How should the project manager address this situation?
A project team is performing extremely well when it comes to delivering the value-added features to the customer in each sprint. However, they are missing the
documentation portion and the project manager must find a way to make sure the documentation is kept current.
Which action should the project manager take?
A company is running a project to eliminate a sales channel that has been unprofitable for the past 3 years. A key stakeholder from another area, who has legacy ties to that sales channel, objects to the project.
What should the project manager do in this situation?
In an agile project, the learn planned to complete 40 story points in an iteration, but only completed 30 story points. What is the schedule performance index (SPI)?
An agile project to provide a material information system has started. During the kick-off meeting, the team realizes that the stakeholders require a solution in 2 months, but it will take at least 4 months to deliver the entire project.
Who should the project manager contact to help the team accelerate the delivery?
A project manager is managing an internal project with a tight budget and schedule. While executing the project, the project manager realizes that
some stakeholders are working against the success targets of the project.
What should the project manager do to ensure successful project delivery? (Choose two)
A project manager who is experienced in predictive and adaptive approaches has been assigned to a new project. Most of the project
stakeholders have only worked on predictive projects, and only a few have been exposed to adaptive projects.
What should the project manager do?
A project manager in an automotive company is scheduling activities for a complex project Some of the project requirements are fixed and some are flexible Match the items on the left with the methodology on the right that the project manager is using.

During project execution, one of the project tasks is to create an important document for a service vendor. The project manager assigns a senior engineer to clearly detail
the service instructions to avoid any redo loops. Two days after the service information document was sent, the service vendor has doubts and needs more clarity on the task. This redo loop will probably cause a delay of one or more days.
What should the project manager do next?
A project manager manages multiple information technology (IT) projects in a matrix organization. The project manager schedules a meeting with one of the functional
managers to coordinate testing support for two software development projects. Unfortunately, the functional manager is not able to attend the meeting and informs the project manager that there may not be any resources available to test the software.
What should the project manager do?
In a project, one core team member tends to do all the work and ensures all tasks are completed. This core team member is soon leaving the project, which may make the project vulnerable.
What should the project manager do?
A project manage is in the middle of an angle project comprised of 100 user stories broken down into five iterations. Each user story is worth U$$50. The actual expenditure is U$$2,00 and 50 user stories have been delivered.
Which statement is true?
Midway into a project, the project manager is concerned with the lack of responsiveness from a vendor. What should the project manager do to
ensure the project is delivered successfully?
A project manager is leading a project that is at 90% completion. One of the key stakeholders requests a certification program to be included as part of the project. Another stakeholder disagrees and informs the project team that there should be no change to the project management plan since the project is nearing completion.
What should the project manager do?
In a highly politicized organizational environment, the stakeholders are driven by their own operational or business goals, which results in
conflicting interests regarding the project. What should the project manager do to steer the stakeholders toward the collective project goal?
A project manager has recently moved to an organization to lead a key project. The project manager notices that team performance is below the target, and the tasks assigned are not delivered on time. Team commitment is also not as appropriate as it should be.
What should the project manager do?
An insurance company is planning to make a big change to its core application. The project manager realizes there is resistance to change from the sales agents since they
are accustomed to taking orders manually and entering them in the system at the end of the day. With the new change, they will use point-of-sale devices to take orders online.
What should the project manager do to get commitment from the sales agents?
A new marketing vice president just joined a software startup and is concerned that the agile model does not provide the needed accountability for their role. What should the responsible project manager do to ensure the vice president is comfortable with the project meeting its agreements?
A project manager is closing a project and preparing to hand it over to the operations team. During handover, a delayed invoice was submitted with a higher-than-planned
cost against the project work. Consequently, project handover was delayed and the project's reported completion costs were increased.
What should the project manager have done to avoid this situation?
A project manager is assigned to a project related to taxes, which will be managed using an agile approach. By reviewing lessons learned from a
previous project, the project manager discovers that a key stakeholder is an expert on taxes and is willing to help.
How should the project manager leverage this information?
A project manager is in the middle of handling a major upgrade to an existing product. The project manager learns that the resources initially promised as part of the project are being moved to another priority project.
What should the project manager do?
A project manager has been assigned to a project where the budget is very tight. Incurring extra costs is not an option.
What should the project manager do to manage this situation?