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Pass the PMI Project-Management-Professional PMP Questions and answers with CertsForce

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Viewing questions 251-300 out of questions
Questions # 251:

A key project stakeholder has started to escalate all issues and main requirements to the project sponsor. The project manager is concemed about the team not receiving direct communications from this stakeholder.

Which two actions should the project manager take to improve the relationship with the stakeholder? (Choose two)

Options:

A.

Schedule regular meetings with the key stakeholder to provide updates and receive feedback,


B.

Share weekly status reports with detailed information about the project and team performance.


C.

Submit performance reports and task assignments to keep the stakeholder informed.


D.

Promote an adaptive and transparent environment where the team can easily communicate with the stakeholders.


E.

Provide training to the team on emotional intelligence and status reporting techniques.


Expert Solution
Questions # 252:

A project manager is leading a fast-moving project with strict deadlines and minimal time to deliver each milestone. The project manager

discovers that one of the remote team members, who puts alot of effort into delivering the project, has confided in an on-site team member. The

remote team member feels they are not being adequately rewarded and recognized for their job.

What should the project manager do?

Options:

A.

Inform the human resource (HR) manager of this situation and ensure this news does not spread.


B.

Make arrangements with the resource's functional manager to relocate the team member to another existing project.


C.

Send a copy of the engagement contract to the remote team member and indicate that the team member is entitled to what is included in thecontract.


D.

Engage the remote team member, empathize with them, and let them know their contribution is appreciated regardless of their remote work status.


Expert Solution
Questions # 253:

A project manager has recently taken over a project and notices that a client team member often halts progress due to a lack of understanding of some project elements.

The former project manager gave the new project manager a complete list of people to communicate with, and this client team member is not on it.

What should the project manager do?

Options:

A.

Update the communications matrix to ensure that client team member is included.


B.

Submit a change request to cover extra hours associated with project meetings.


C.

Increase the project meeting frequency and duration to allow for the extra work required.


D.

Speak with the client team member about the continuous delays during project meetings.


Expert Solution
Questions # 254:

A scrum team's daily meetings are conducted by teleconference between three teams, each located in different countries. The meetings typically

last 45 minutes with many misunderstandings due to language barriers.

How should the project manager resolve this issue for the next iteration?

Options:

A.

Transfer half of the backlog items to the next iteration to allow more time to complete the meetings.


B.

Extend the meeting to 1 hour and request that all of the participants bring up all of the issues.


C.

Instruct the meeting participants to speak only about blockers during the meeting.


D.

Train the three team leads to conduct a local meeting, then run an overall status meeting.


Expert Solution
Questions # 255:

During a system demo, a project stakeholder rejects the features completed from the most recent user stories. According to the stakeholder, the product does not meet the

quality standards required by regulations.

What should the project manager have done to avoid this?

Options:

A.

Reviewed with the product owner that all the stories worked on in the iteration were in the project backlog


B.

Ensured that the project sponsor understood the scope of the project to avoid any future complaints


C.

Reviewed with the product owner that all acceptance criteria were met for the stories worked on in the iteration


D.

Ensured the stakeholder concerns were properly addressed in the iteration to avoid future setbacks


Expert Solution
Questions # 256:

A senior employee with experience relevant to a highly complex project is seeking a promotion to be able to join the project. The employee has made a recommendation regarding the project. The project charter was recently approved.

How should the project manager address the employee's request?

Options:

A.

Evaluate the employee's recommendation by reviewing the lessons learned from a similar project.


B.

Create a salience model to determine if the employee will have influence on the project.


C.

Ask the project sponsor to revisit the project charter to consider the employee's recommendation.


D.

Assess the influence and power of the employee to see if the employee will add value.


Expert Solution
Questions # 257:

A project manager is working with several junior engineers on a project. The project manager noticed that when the junior engineers are asked questions, they defer te more senior team members on the team for answers. Having worked with the junior engineers on another project, the project manager knows they are capable of making these minor decisions correctly.

This uncertainty from the junior engineers is now slowing progress.

‘What should the project manager do?

Options:

A.

Update the risk register to reflect the possible impact of the projects slower progress,


B.

Ensure the junior engineers make decisions within a certain responsibility level and commit to it,


C.

Remove the junior engineers from any decision-making activity until further trained.


D.

Pair senior engineers to shadow the junior engineers and correct them throughout.


Expert Solution
Questions # 258:

A medium-sized company has been exploring new marketing tactics with regard to launching a new product. New product creation is no small task. In the end, it was too big

of an expenditure for the company to undertake.

What should the project manager do in the future when working on new product projects?

Options:

A.

Make use of kanban boards so all stakeholders have a clear view of the project and provide their help accordingly.


B.

Increase the contingency reserve and prepare the team for applying fast-failing techniques when the estimates veer from the initial plan.


C.

Adopt a chain management approach, developing products based on the same platform and infrastructure.


D.

Train the team to first find the minimum viable product (MVP) that will deliver value to the customer.


Expert Solution
Questions # 259:

After assigning tasks to a project team, a project manager discovers that some team members are uncomfortable. Same team members are having 4 difficult time understanding their assigned tasks, whereas other team members are challenging the schedule based on that allocation to the project.

Which phase of the Tuckman ladder of team formation is occurring?

Options:

A.

Forming


B.

Mourning


C.

Storming


D.

Norming


Expert Solution
Questions # 260:

A project manager is reviewing the lessons learned for an historical project. The review identifies that the client's engineer was adamant that they review all changes, even those not identified in the contract.

How should the project manager deal with this when planning the project?

Options:

A.

Ensure the change management plan highlights this requirement to prevent future issues.


B.

Update the project charter with this information regarding change management.


C.

Update the project risk register to identify this risk and describe how to mitigate the issue.


D.

Talk with the client to ensure they are aware of the change management procedure.


Expert Solution
Questions # 261:

A project manager has been assigned to manage multiple agile project teams. The project manager wants to empower the teams and make them self-organizing.

What should the project manager do to create a positive environment?

Options:

A.

Establish the team ground rules and share them with the team for strict adherence.


B.

Copy the ground rules established by another project and provide them to the teams.


C.

Extract the organization's policies and processes, customize them, and give them to the teams to adhere to.


D.

Help the teams in establishing and adhering to their ground rules and revisit after regular intervals.


Expert Solution
Questions # 262:

A defect is identified during user acceptance testing that could significantly impact the system's performance. The project team has advised that this defect puts the delivery date at risk.

Which risk management process should be performed?

Options:

A.

Plan Risk Responses, to outline the possible options to bypass the system performance issue


B.

Perform Qualitative Risk Analysis, to assess the extent of the system performance impact


C.

Monitor Risks, to install system performance monitoring tools and update the risk register


D.

Perform Quantitative Risk Analysis, to outline the details of the system performance issues


Expert Solution
Questions # 263:

During the last two iterations of a project, one of the team members had low performance. The project manager conducted two feedback sessions with the team member and escalated the issue to the resource manager and project sponsor, but there has been no improvement.

What should the project manager do next?

Options:

A.

Escalate the situation again to the project sponsor.


B.

Review this obstacle during the daily standup meeting.


C.

Request a new resource to execute the activities.


D.

Provide feedback to the resource at the sprint review.


Expert Solution
Questions # 264:

A project was initiated due to an external business influence. During the course of the project, some of the business parameters considered at the

beginning of the project have changed.

What should the project manager do?

Options:

A.

Inform the team not to accept any changes, as it involves significant rework.


B.

Request management to update the project requirements accordingly.


C.

Request an update of only new requirements, as other changes involve rework.


D.

Inform management that the agreed-upon scope cannot be changed.


Expert Solution
Questions # 265:

A newly formed project team includes team members who have been working in the company for a long time as well as team members who are new to the company. The

project team members discovered that there is a gap in communication between these two groups, and they are finding it hard to collaborate with one another.

What should the project manager do?

Options:

A.

Ask the experienced members to lead the junior members to facilitate skill transfer.


B.

Encourage team members to focus on delivering results with their specialized skills.


C.

Organize networking sessions to allow the team members to get to know one another.


D.

Ask the team to self-organize and escalate any issues to the project manager.


Expert Solution
Questions # 266:

An iteration is almost finished, but the team is struggling to complete the stories that require more time. What should the project manager do first?

Options:

A.

Meet with the project team to develop a proper resolution to the issue.


B.

Update the project artifacts to reflect the new deadlines reported.


C.

Request approval from the project sponsor to add more resources,


D.

Prepare documentation to explain the issue and communicate accordingly.


Expert Solution
Questions # 267:

During the last iteration of a hybrid project, one of the key members of the team wants to leave the project. What should the project manager do to address this concern?

Options:

A.

Keep activities as planned regardless of the resource change.


B.

Update the burndown chart to reflect this resource's absence.


C.

Have a meeting with the resource to understand the issue.


D.

Request an additional resource to finish the project.


Expert Solution
Questions # 268:

A project manager just completed the planning phase when a new stakeholder was assigned to the project. The deliverables were discussed with the customer, but the new stakeholder is still concerned about the benefits of two of the deliverables.

What should the project manager do next to address this stakeholder’s concerns?

Options:

A.

Review the benefits realization plan with the stakeholder.


B.

Provide the stakeholder with regular updates on project progress.


C.

Add the stakeholder to the stakeholder engagement plan.


D.

Review the prior analysis results with the stakeholder.


Expert Solution
Questions # 269:

A project interfaces with other projects that are in the same portfolio but are being developed in international locations. One of the international projects has suggested a tactical change that needs to be implemented in this project.

What should the project manager do next ?

Options:

A.

Use the team's connections with international colleagues to get early warnings on future changes.


B.

Keep the focus on the priority items while the change goes through the change control process.


C.

Reject the change request since it may negatively impact the project's performance.


D.

Implement the change request as soon as possible to avoid accumulating new scope.


Expert Solution
Questions # 270:

A project manager is newly appointed to an ongoing project that will develop a new solution using an affiliate of the company. The deploying

resources will come from another entity of the company. When asked to confirm the availability of the deploying team, the deploying manager declined.

What should the project manager do first?

Options:

A.

Reschedule the project taking this new information into account.


B.

Refer to the project's resource management plan.


C.

Ask the project sponsor for external resources.


D.

Create a change request to be validated by the project sponsor.


Expert Solution
Questions # 271:

A complex project is in the execution phase. A key stakeholder who is new to the project has not been approving project deliverables, which could impact the overall

progress.

What should the project manager do next?

Options:

A.

Capture this in the issue log and escalate it to the project sponsor.


B.

Meet with the stakeholder to understand what is causing the delays.


C.

Facilitate a brainstorming session to find potential workarounds.


D.

Discuss the need to influence this stakeholder with the sponsor.


Expert Solution
Questions # 272:

A product owner has returned from a meeting with a few key stakeholders, who expressed interest in learning more about the project progress. The product owner is

seeking the project manager's recommendation on how to approach this request.

What should the project manager do to help the product owner?

Options:

A.

Provide an overview of the completed functionalities and release plan, and capture expectations for future stakeholder involvement.


B.

Invite the product owner to future demonstrations where they can provide feedback.


C.

Provide access to the latest user acceptance test (UAT) environment so they can see the solution.


D.

Remind the product owner of stakeholder accountability, and ask the product owner to determine the appropriate next steps.


Expert Solution
Questions # 273:

In an agile project, some stakeholders are asking to have a meeting with the team every 2 weeks in order to understand project progress. What

should the project lead do next?

Options:

A.

Invite the stakeholders to the retrospective meetings.


B.

Invite the stakeholders to the sprint review meetings.


C.

Hold a meeting every 2 weeks with the stakeholders.


D.

Negotiate by sending an informative email to stakeholders.


Expert Solution
Questions # 274:

A project manager has been assigned to a new project that is similar to a project that was closed last year. There is no schedule baseline, but the project manager received the activity list and wants to prepare a reasonable schedule.

What should the project manager do?

Options:

A.

Adopt the same timeframe as the closed project for the current project.


B.

inform the sponsor that the activity list is not adequate for creating a schedule baseline.


C.

Create a draft schedule based on the activity list and the historical data from the closed project.


D.

Evaluate each activity duration and build a new project schedule.


Expert Solution
Questions # 275:

A team needs to follow defined cybersecurity compliance that is mandatory for a customer project. What should the project manager do to monitor compliance in the

project?

Options:

A.

Confer with team members.


B.

Review with security experts.


C.

Schedule regular project audits.


D.

Discuss with the customer.


Expert Solution
Questions # 276:

A multinational company is launching a company-wide digital transformation project that covers all of its regions and business lines. The project is expected to go through five phases and finish in 2 years. The project manager schedules a kick-off meeting.

What should the project manager do next?

Options:

A.

Ensure there is enough budget to mandate all team members to fly to corporate headquarters for the kick-off meeting.


B.

Consider using digital or virtual tools to conduct the kick-off meeting to minimize geographic boundaries.


C.

Document the kick-off meeting and close out the planning phase after the meeting is held.


D.

Limit to one kick-off meeting in the project's first phase in order to control the budget.


Expert Solution
Questions # 277:

An organization is transitioning to an agile approach. At the project's first sprint review, the product owner did not accept the result of the sprint and has some concerns.

What should the project manager do?

Options:

A.

Organize a sprint retrospective and discuss the issues and how they can be avoided in the next sprint.


B.

Ask the project team to address the product owner's issues since the product owner is responsible for the scope in agile.


C.

Ask the product owner to accept the outcome since the team delivered what was agreed in the sprint planning.


D.

Create a record in the issue register and escalate the issue to the project steering committee.


Expert Solution
Questions # 278:

An IT company's office is closed abruptly due to a new government restriction. All employees are now working remotely. Project team A has a

critical project delivery due in 2 weeks. The project manager, apprehensive about this sudden change, instantly emails the customer explaining

that the project delivery will be delayed. The customer is unhappy with this and has escalated the issue to senior management.

What should the project manager have done differently?

Options:

A.

Communicated a new delivery date to the customer along with the news about the delay


B.

Disclosed to senior management in confidence, then communicated the delay to the customer


C.

Assessed the situation with the project stakeholders first and communicated the impact to the customer


D.

Spoken to the customer on the phone and explained the reason for the delay instead of writing an email


Expert Solution
Questions # 279:

During the development phase, a team member encounters an issue with a specific task and attempts to resolve it for the next several days. The other team members ask

the project manager to reassign the task to another team member to avoid jeopardizing the target date. The current team member assigned communicates they will feel frustrated if the task is reassigned to another team member.

How should the project manager address this situation?

Options:

A.

Seek help from experts to support the team member in fixing the problem.


B.

Facilitate a session to reach an agreement with the team as a whole.


C.

Negotiate with the customer a delay in the project delivery.


D.

Accept the team's request to reassign the team member.


Expert Solution
Questions # 280:

A project team is performing extremely well when it comes to delivering the value-added features to the customer in each sprint. However, they are missing the

documentation portion and the project manager must find a way to make sure the documentation is kept current.

Which action should the project manager take?

Options:

A.

Create a specific sprint to deliver the project documentation.


B.

Assign a dedicated resource to work on the documentation during the project.


C.

Make documentation a standard part of the definition of done (DoD).


D.

Focus on the documentation after the features are delivered.


Expert Solution
Questions # 281:

A company is running a project to eliminate a sales channel that has been unprofitable for the past 3 years. A key stakeholder from another area, who has legacy ties to that sales channel, objects to the project.

What should the project manager do in this situation?

Options:

A.

Assess the impact of the stakeholder and engage properly.


B.

Escalate the stakeholder issue to the project sponsor.


C.

Develop a specific communications strategy for this stakeholder.


D.

Use interpersonal skills to gain stakeholder engagement.


Expert Solution
Questions # 282:

In an agile project, the learn planned to complete 40 story points in an iteration, but only completed 30 story points. What is the schedule performance index (SPI)?

Options:

A.

30/40


B.

40/70


C.

30/70


D.

40/30


Expert Solution
Questions # 283:

An agile project to provide a material information system has started. During the kick-off meeting, the team realizes that the stakeholders require a solution in 2 months, but it will take at least 4 months to deliver the entire project.

Who should the project manager contact to help the team accelerate the delivery?

Options:

A.

The human resources (HR) department—to ask for more resources to add to the project team.


B.

The product owner and the stakeholders—to prioritize the requirements in the product backlog.


C.

The team—to have them increase their velocity to accomplish the stakeholders requirements.


D.

The stakeholders—to have them prioritize the requirements in the product backlog.


Expert Solution
Questions # 284:

A project manager is managing an internal project with a tight budget and schedule. While executing the project, the project manager realizes that

some stakeholders are working against the success targets of the project.

What should the project manager do to ensure successful project delivery? (Choose two)

Options:

A.

Update the project stakeholder analysis and methods to satisfy the stakeholders’ requirements.


B.

Escalate the issue to the functional manager and ask for support.


C.

Involve all stakeholders in the project by distributing status reports.


D.

Focus on the supportive stakeholders and minimize involvement of unsupportive stakeholders.


E.

Engage all stakeholders in the project including the unsupportive stakeholders.


Expert Solution
Questions # 285:

A project manager who is experienced in predictive and adaptive approaches has been assigned to a new project. Most of the project

stakeholders have only worked on predictive projects, and only a few have been exposed to adaptive projects.

What should the project manager do?

Options:

A.

Propose a hybrid approach and determine which stakeholders will be engaged in each phase of the project.


B.

Follow a predictive approach to reduce the training effort, even though there are incremental deliveries in the project.


C.

Use an adaptive approach, engage the stakeholders who have been exposed to adaptive projects, and train those who have not.


D.

Understand the scope complexity and project magnitude prior to determining which approach to use.


Expert Solution
Questions # 286:

A project manager in an automotive company is scheduling activities for a complex project Some of the project requirements are fixed and some are flexible Match the items on the left with the methodology on the right that the project manager is using.

Question # 286


Expert Solution
Questions # 287:

During project execution, one of the project tasks is to create an important document for a service vendor. The project manager assigns a senior engineer to clearly detail

the service instructions to avoid any redo loops. Two days after the service information document was sent, the service vendor has doubts and needs more clarity on the task. This redo loop will probably cause a delay of one or more days.

What should the project manager do next?

Options:

A.

Escalate the issue to the engineer's functional manager.


B.

Discuss the issue with the engineer and determine how to prevent another problem.


C.

Document the task on the kanban board and make it the highest priority.


D.

Assign another engineer to the task due to the urgency.


Expert Solution
Questions # 288:

A project manager manages multiple information technology (IT) projects in a matrix organization. The project manager schedules a meeting with one of the functional

managers to coordinate testing support for two software development projects. Unfortunately, the functional manager is not able to attend the meeting and informs the project manager that there may not be any resources available to test the software.

What should the project manager do?

Options:

A.

Discuss the testing requirements with a test engineer and negotiate the best approach to test the newly developed software.


B.

Meet with the project team to collaboratively determine how the project manager can ensure the needed testing assistance is obtained.


C.

Request a meeting with the sponsor to change the scope to allow the development team to conduct testing.


D.

Meet with a procurement specialist to negotiate with a company that specializes in software testing to test the software.


Expert Solution
Questions # 289:

In a project, one core team member tends to do all the work and ensures all tasks are completed. This core team member is soon leaving the project, which may make the project vulnerable.

What should the project manager do?

Options:

A.

Ensure the activities of this team member are distributed across the project team.


B.

Assess a mechanism for knowledge transfer among the team members.


C.

Motivate the team member to stay by providing them with incentives.


D.

Ask human resources (HR) to counsel the team member to balance the workload.


Expert Solution
Questions # 290:

A project manage is in the middle of an angle project comprised of 100 user stories broken down into five iterations. Each user story is worth U$$50. The actual expenditure is U$$2,00 and 50 user stories have been delivered.

Which statement is true?

Options:

A.

The project is over budget and behind schedule.


B.

The project is under budget and on schedule.


C.

The project is under budget and behind schedule.


D.

The project is on budget and on schedule.


Expert Solution
Questions # 291:

Midway into a project, the project manager is concerned with the lack of responsiveness from a vendor. What should the project manager do to

ensure the project is delivered successfully?

Options:

A.

Ask the vendor to communicate via the established channels.


B.

Invite the vendor to a meeting to discuss the concerns.


C.

Escalate the vendor's lack of responsiveness to the project sponsor.


D.

Proceed with other tasks while awaiting a response from the vendor.


Expert Solution
Questions # 292:

A project manager is leading a project that is at 90% completion. One of the key stakeholders requests a certification program to be included as part of the project. Another stakeholder disagrees and informs the project team that there should be no change to the project management plan since the project is nearing completion.

What should the project manager do?

Options:

A.

Update the project management plan and adjust the project budget with this change request.


B.

Raise a change request to the change control board (CCB) and inform the project sponsor about the change.


C.

Ask the key stakeholder to take the lead in handling the request since they are more knowledgeable.


D.

Request a meeting with the stakeholders and their team members to inform them about this change.


Expert Solution
Questions # 293:

In a highly politicized organizational environment, the stakeholders are driven by their own operational or business goals, which results in

conflicting interests regarding the project. What should the project manager do to steer the stakeholders toward the collective project goal?

Options:

A.

Anticipate, alert, and follow the risk management process.


B.

Detect, track, and follow the issue management process.


C.

Promote, inspire, and follow the stakeholder engagement process.


D.

Discuss, educate, and follow the communications management process.


Expert Solution
Questions # 294:

A project manager has recently moved to an organization to lead a key project. The project manager notices that team performance is below the target, and the tasks assigned are not delivered on time. Team commitment is also not as appropriate as it should be.

What should the project manager do?

Options:

A.

Study and determine the appropriate leadership style suitable for the team.


B.

Hire a project team leader who can influence the project team members.


C.

Schedule a meeting and communicate the performance concern to the team.


D.

Apply an agile approach to help improve team performance.


Expert Solution
Questions # 295:

An insurance company is planning to make a big change to its core application. The project manager realizes there is resistance to change from the sales agents since they

are accustomed to taking orders manually and entering them in the system at the end of the day. With the new change, they will use point-of-sale devices to take orders online.

What should the project manager do to get commitment from the sales agents?

Options:

A.

Use a business case to model a sales pitch and gain consensus from the sponsors.


B.

Request help from the project sponsor to get support from the sales agents.


C.

Escalate the issue to senior management to gain team buy-in


D.

Explain the change benefits to the sales agents' manager to get their support.


Expert Solution
Questions # 296:

A new marketing vice president just joined a software startup and is concerned that the agile model does not provide the needed accountability for their role. What should the responsible project manager do to ensure the vice president is comfortable with the project meeting its agreements?

Options:

A.

Require proper approval of all requirements from the marketing vice president and formally document the agreements.


B.

Foster an environment of open communication where all parties can discuss issues and agree on objectives.


C.

Establish an executive review board where all stakeholders discuss and approve features and requirements.


D.

Leverage the use of the review/demo sessions with the vice president to acknowledge that the agreements were met.


Expert Solution
Questions # 297:

A project manager is closing a project and preparing to hand it over to the operations team. During handover, a delayed invoice was submitted with a higher-than-planned

cost against the project work. Consequently, project handover was delayed and the project's reported completion costs were increased.

What should the project manager have done to avoid this situation?

Options:

A.

Captured and reviewed all of the project work and related costs regularly


B.

Notified all vendors about the invoicing and nonpayment deadlines


C.

Reviewed the total committed cost against the cost invoiced at project closing


D.

Involved the finance team and discussed the issue with the vendor


Expert Solution
Questions # 298:

A project manager is assigned to a project related to taxes, which will be managed using an agile approach. By reviewing lessons learned from a

previous project, the project manager discovers that a key stakeholder is an expert on taxes and is willing to help.

How should the project manager leverage this information?

Options:

A.

Ask the project team to review the lessons learned and have the team contact the stakeholder directly if there are any questions.


B.

Recognize the stakeholders skills are important for the project and evaluate the possibility of the stakeholder supporting the project team.


C.

Request the functional manager to assign the team from the lessons learned project to the current project to avoid a learning curve.


D.

Send a request to the project sponsor to hire the stakeholder and have them become part of the project team.


Expert Solution
Questions # 299:

A project manager is in the middle of handling a major upgrade to an existing product. The project manager learns that the resources initially promised as part of the project are being moved to another priority project.

What should the project manager do?

Options:

A.

Retrieve the documentation that shows the resource allocation.


B.

Examine ways of modifying the scope of the project.


C.

Adopt a resource leveling procedure to level the resources.


D.

Perform an impact analysis to see the effect on the project.


Expert Solution
Questions # 300:

A project manager has been assigned to a project where the budget is very tight. Incurring extra costs is not an option.

What should the project manager do to manage this situation?

Options:

A.

File a change request to make the customer billable for all extra costs incurred for the project.


B.

Ask the accounting department to forward all project expenses to the project manager's email.


C.

Monitor the budget for the project continually and anticipate any issues if possible.


D.

Ask the project resources to finish their assignments in less time than originally planned.


Expert Solution
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Viewing questions 251-300 out of questions