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The first thing that a risk practitioner should do upon learning that a risk treatment owner has implemented a different control than what was specified in the IT risk action plan is to reassess the risk level associated with the new control. This is because the new control may have a different effect on the likelihood and impact of the risk, and may introduce new risks or modify existing ones. The risk practitioner should evaluate the adequacy and effectiveness of the newcontrol, and compare the residual risk with the risk appetite and tolerance of the organization. The risk practitioner should also communicate the results of the risk reassessment to the relevant stakeholders, and update the risk register and action plan accordingly. The other options are not the first things that a risk practitioner should do, although they may be necessary or appropriate at a later stage. Seeking approval from the control owner is important, but it does not address the potential changes in the risk level or the alignment with the risk management objectives. Updating the action plan in the risk register is a good practice, but it should be done after the risk reassessment and with the consent of the risk owner. Validating that the control has an established testing method is a part of the control assurance process, but it does not provide information on the risk level or the risk response effectiveness. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk Response, page 151.

 The risk treatment response that should be reflected in the risk register when an IT department decides to keep the data center in-house instead of outsourcing it to an overseas location is risk avoidance. Risk avoidance is a risk response strategy that involves eliminating the source of the risk, or changing the plan or scope of the activity, to avoid the risk altogether. Risk avoidance can help to reduce the risk exposure and impact to zero, by removing the possibility of the risk occurrence. In this case, the IT department avoids the risk of outsourcing the data center to an overseas location, which could involve various threats, vulnerabilities, and uncertainties, such as data security, legal compliance, service quality, communication, or cultural issues. By keeping the data center in-house, the IT department maintains the control and ownership of the data center, and eliminates the potential risk associated with the outsourcing. Risk mitigation, risk acceptance, and risk transfer are not the correct risk treatment responses, as they do not reflect the actual decision and action taken by the IT department, and they do not eliminate the risk source or occurrence. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 51.

 A cost-benefit analysis is a technique that compares the costs and benefits of different risk response strategies, such as mitigating, transferring, avoiding, or accepting risks. A cost-benefit analysis can help justify investment in risk response strategies by showing the expected return on investment, the net present value, the break-even point, and the cost-effectiveness of each option.A cost-benefit analysis can also help prioritize the most optimal risk response strategies based on the available resources, the risk appetite, and the stakeholder expectations. References = Risk and Information Systems Control Study Manual, Chapter 3: Risk Response and Mitigation, Section 3.4: Risk Response Selection, p. 156-157.

Zero-day malware is malware that exploits unknown and unprotected vulnerabilities. This novel malware is difficult to detect and defend against, making zero-day attacks a significant threat to enterprise cybersecurity1. The best way to detect zero-day malware on an end user’s workstation is to use file integrity monitoring, which is a technique that monitors and alerts on changes to files and directories that may indicate a malware infection or compromise2. By using fileintegrity monitoring, the end user can detect zero-day malware that may alter or damage the files or directories on their workstation, and take appropriate actions to remove or isolate the malware. File integrity monitoring can also help to prevent the spread of zero-day malware to other systems or networks, and to restore the integrity and availability of the affected files or directories. Antivirus program, database activity monitoring, and firewall log monitoring are not the best ways to detect zero-day malware on an end user’s workstation, as they are not as effective or reliable as file integrity monitoring. Antivirus program is a software that scans and removes known malware from a system or network3. Antivirus program can help to protect the end user’s workstation from common or known malware, but it may not be able to detect zero-day malware that does not have a signature or a pattern that matches the antivirus program’s database. Database activity monitoring is a technique that monitors and audits the activities and transactions on a database, such as queries, updates, or deletions4. Database activity monitoring can help to protect the end user’s database from unauthorized or malicious access or modification, but it may not be able to detect zero-day malware that does not target or affect the database. Firewall log monitoring is a technique that monitors and analyzes the logs generated by a firewall, which is a device or software that filters and controls the incoming and outgoing network traffic based on predefined rules. Firewall log monitoring can help to protect the enduser’s workstation from external or internal network attacks, but it may not be able to detect zero-day malwarethat bypasses or evades the firewall rules or that originates from the workstation itself. References = 1: What is Zero Day Malware? - Check Point Software2: File Integrity Monitoring - an overview | ScienceDirect Topics3: Antivirus Software - an overview | ScienceDirect Topics4: Database Activity Monitoring - an overview | ScienceDirect Topics : [Firewall Log Analysis - an overview | ScienceDirect Topics] : [Risk and Information Systems Control Study Manual, Chapter 5: Information Systems Control Design and Implementation, Section 5.1: Control Design, pp. 233-235.] : [Risk and Information Systems Control Study Manual, Chapter 5: Information Systems Control Design and Implementation, Section 5.2: Control Implementation, pp. 243-245.] : [Risk and Information Systems Control Study Manual, Chapter 5: Information Systems Control Design and Implementation, Section 5.3: Control Monitoring and Maintenance, pp. 251-253.] : [Zero-day attack detection: a systematic literature review | Artificial Intelligence Review] : [Zero-day Attacks Detection and Prevention Methods | Apriorit] 

The primary purpose of using a framework for risk analysis is to improve consistency. A framework for risk analysis is a set of principles, standards, methods, and tools that guide and govern the risk analysis process. Risk analysis is the process of estimating the impact and likelihood of the risk events, and determining the level and nature of the risk exposure. A framework for risk analysis helps to improve consistency, which is the degree of uniformity and agreement among the risk analysis results and practices. Improving consistency helps to ensure that the risk analysis is performed in a systematic and structured way, and that the risk analysis results are comparable and reliable. Improving consistency also helps to reduce the bias, uncertainty, and variability in the risk analysis process, and to enhance the quality and accuracy of the risk analysis results. Improving accountability, helping define risk tolerance, and helping develop risk scenarios are not the primary purposes of using a framework for risk analysis, asthey are either the benefits or the objectives of the risk analysis process, and they do not addressthe primary need of improving the quality and reliability of the risk analysis results. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 49.

The best method to maintain a common view of IT risk within an organization is to establish and communicate the IT risk profile. An IT risk profile is a document that summarizes the key IT risks that the organization faces or accepts, and their likelihood, impact, and priority. An IT risk profile helps to identify and prioritize the most critical or relevant IT risks, and to align them with the organization’s objectives, strategy, and risk appetite. Establishing and communicating the IT risk profile is the best method to maintain a common view of IT risk, because it helps to create a shared understanding and awareness of the IT risks among the organization’s stakeholders, such as the board, management, business units, and IT functions. Establishing andcommunicating the IT risk profile also helps to facilitate the IT risk decision-making and reporting processes, and to monitor and control the IT risk performance and improvement. Theother options are not the best method to maintain a common view of IT risk, although they may be part of or derived from the IT risk profile. Collecting data for IT risk assessment, utilizing a balanced scorecard, and performing and publishing an IT risk analysis are all activitiesthat can help to support or update the IT risk profile, but they are not the best method to maintain a common view of IT risk. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.3.1, page 1-15.

The average time to contain security incidents directly reflects how quickly and effectively an organization can respond to cybersecurity threats, which is a critical measure of the program’s effectiveness. Other options like percentage of systems monitored or number of personnel indicate resources or scope but do not measure outcome or effectiveness. False positives may indicate detection issues but are less tied to program effectiveness than incident containment time.

Availability requirements specify the expected level of service and the consequences of non-compliance. They are essential for ensuring that the SaaS provider can meet the business continuity and disaster recovery needs of the customer. Codifying them in the contract creates a clear and enforceable agreement that protects both parties.

References

•ISACA CRISC Review Manual, 7th Edition, Domain 3: Risk Response, Section 3.2.3: Business Continuity and Disaster Recovery

•Guideline for Completing Disaster Recovery Plans for SaaS and PaaS Applications (Yale-MSS-3.1 GD.02)

•How to Build a SaaS Disaster Recovery Plan | Acsense

A purchase order approval process is a set of procedures that companies use to authorize the purchase of goods or services from suppliers1. This process typically involves multiple levels of approvals, ensuring that purchases are compliant with company regulations and policies, and within budget limitations1. Sometimes, a department may be granted an exception to bypass the existing approval process for purchase orders, for example, due to urgency, emergency, or special circumstances2. However, such exceptions should not compromise the effectiveness and integrity of the purchase order approval process, and should be properly documented and justified2. Therefore, the risk practitioner should verify that the exception has been approved by senior management, as they are ultimately responsible for setting and overseeing the purchase order approval process, and for ensuring that the exceptions are reasonable and aligned with the company’s objectives and risk appetite3. Internal audit is not the correct answer, as they are not involved in approving the purchase order approval process or its exceptions. Internal audit’s role is to provide independent assurance and advice on the adequacy and effectiveness of thepurchase order approval process and its controls, and to report any issues or recommendations for improvement4. Control owner is not the correct answer, as they are not involved in approving the purchase order approval process or its exceptions. Control owner’s role is to design, implement, and operate the controls that support the purchase order approval process, and to monitor and report on the performance and compliance of the controls5. Risk manager is not the correct answer, as they are not involved in approving the purchase order approval process or its exceptions. Risk manager’s role is to identify, assess, and mitigate the risks associated with the purchase order approval process, and to communicate and report on the risk status and issues6. References = 1: A Step-by-Step Guide to a Purchase Order Approval Process2: Purchase Order Exceptions | Fordham3: Purchase Order (PO) Approval Process and Approval Workflow - ProcureDesk4: IT Risk Resources | ISACA5: CRISC Resources [updated 2021] | Infosec6: Riskand Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Risk Monitoring, pp. 189-191.

The best way to test the operational effectiveness of a data backup procedure is to perform a complete restoration of every file to a clean system and verify that there has not been any data corruption or loss. This will ensure that the backup procedure can successfully recover the data in the event of a disaster or incident. The other options are not sufficient to test the operational effectiveness of a data backup procedure, as they do not involve actually restoring the data and verifying its integrity and usability. References = How to review and test backup procedures to ensure data restoration; HOW TO TEST DATA BACKUPS: A BRIEF GUIDE; How to Test a Database Backup

 A risk register is a document that records and tracks the identified risks, their causes, impacts, likelihood, responses, and status. A risk register can help manage and communicate risks throughout the risk management process. A risk register should be updated regularly to reflect the current state of risks and their responses. Due to a change in business processes, an identified risk scenario may no longer require mitigation, as the risk level may have decreased or the risk may have been eliminated. However, the risk should remain in the risk register, as the most important reason is to monitor for potential changes to the risk scenario. This means keeping track of the internal and external factors that may affect the risk scenario, such as new threats, vulnerabilities, opportunities, or controls. Monitoring for potential changes to the risk scenario can help identify and respond to any emerging or reoccurring risks, and ensure that therisk register is accurate and complete. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.3: Risk Register, p. 41-43.

Unavailability of critical IT systems poses the greatest risk to an organization’s operations during a major IT transformation, because it can disrupt the business continuity, productivity, and performance of the organization. Unavailability of critical IT systems can also cause financial, reputational, or legal damages to the organization, and affect the quality and delivery of products or services to the customers. The other options are not the greatest risks, although they may also pose some challenges or threats to the organization during a major IT transformation. Lack of robust awareness programs, infrequent risk assessments of key controls, and rapid changes in IT procedures are examples of management or process risks that can affect the planning, execution,or monitoring of the IT transformation, but they do not have the same impact or severity as the unavailability of critical IT systems. References = CRISC: Certified in Risk & Information Systems Control Sample Questions

The product owner should own the associated risk when contracting with a cloud service provider to support the deployment of a new product. The product owner is the person who has the authority and responsibility for defining the product vision, requirements, and priorities. The product owner also has the accountability for the business value and outcomes of the product. Therefore, the product owner should be the one who identifies, assesses, and manages the risks related to the cloud service provider, such as security, compliance, performance, and quality. The product owner should also collaborate with the other stakeholders, such as the head of EA, the IT risk manager, and the information security manager, to ensure that the cloud service provider meets the organization’s standards and expectations. References = Risk and Information Systems Control Study Manual, Chapter 5: IT Risk Mitigation, Section 5.3: IT Risk Mitigation Strategies and Approaches, Page 254; Best Practices to Manage Risks in the Cloud - ISACA.

 A business impact analysis (BIA) is a process that identifies and evaluates the potential effects of a disaster on the critical functions and processes of an organization1. A BIA helps to forecast the operational, financial, legal, and reputational impacts of a disaster, as well as the recovery priorities and resources needed to resume normal operations2. A BIA also helps to determine the recovery time objectives (RTO), which are the maximum acceptable time frames for restoring the critical functions and processes after a disaster3. Therefore, developing a BIA is the most important step for an organization to forecast the effects of a disaster and plan for its recovery. Defining RTOs is a part of the BIA process, not a separate activity. Analyzing capability maturity model gaps is a method to assess the effectiveness and efficiency of the organization’s processes and practices, but it does not directly forecast the effects of adisaster4. Simulating a disaster recovery is a way to test and validate the recovery plans and procedures, but it does not forecast the effects of a disaster either5. References = Risk and Information Systems Control Study Manual, Chapter 5: Risk Response and Mitigation, Section 5.3: Business Continuity Planning, pp. 227-238.

A risk profile consolidates information about risks across the enterprise, enhancing internal reporting and facilitating informed decision-making. This aligns withRisk Governanceobjectives by providing a comprehensive view of risk for management and stakeholders.

KPIs provide metrics that show whether processes and controls are meeting performance targets. CRISC explains that KPIs help identify how efficiently controls or processes are operating. They provide a leading view of performance, enabling early identification of inefficiencies that may lead to increased risk. KPIs do not measure cost effectiveness, ROI, or changes in risk tolerance—those belong to financial or strategic measurement systems. Control efficiency aligns directly with KPI use because KPIs measure operational results against objectives.

 Risk scenarios are hypothetical situations that describe potential events or actions that could affect the achievement of enterprise objectives. The design of relevant risk scenarios should consider the following factors: the risk appetite and tolerance of the enterprise, the key risk indicators and risk drivers, the potential impact and likelihood of the scenarios, and the alignment with the risk management capabilities of the enterprise. The scenarios should be realistic, plausible, and consistent with the enterprise’s context and objectives. The scenarios should also be reviewed and updated periodically to reflect changes in the internal and external environment. The alignment with the risk management capabilities is the most critical factor, as it ensures that the scenarios are relevant for the decision making and risk response processes of the enterprise. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.3.3.2, pp. 67-69.

Implementing automated log monitoring is the best control to detect an advanced persistent threat (APT), which is a stealthy and continuous attack on a target network or system. Automated log monitoring can help to identify anomalous or suspicious activities, such as unusual network traffic, unauthorized access attempts, or data exfiltration, that may indicate the presence of an APT. Utilizing antivirus systems and firewalls, conducting regular penetration tests, and monitoring social media activities are controls that help to prevent or mitigate APTs, but not to detect them. References = Most Asked CRISC Exam Questions and Answers - The Knowledge Academy, question 200.

According to the CRISC Review Manual1, risk tolerance is the acceptable level of variation that management is willing to allow for any particular risk as it pursues its objectives. Risk tolerance provides a helpful reference point when communicating the results of a risk assessment to stakeholders, as it helps to compare the current level of risk exposure with the desired level of risk exposure, and to prioritize and allocate resources for risk response. Risk tolerance also helps to align the risk assessment results with the stakeholder expectations and preferences, and to facilitate risk-based decision making. References = CRISC Review Manual1, page 192.

The best way to reduce the risk associated with the theft of a laptop containing sensitive information is to use data encryption. Data encryption is a process that transforms the data into an unreadable or unintelligible format, using a secret key or algorithm, to protect the data from unauthorized access or disclosure. Data encryption helps to reduce the risk of data theft, because even if the laptop is stolen, the data on the laptop cannot be accessed or used by the thief without the proper key or algorithm. Data encryption also helps to comply with the relevant laws, regulations, standards, and contracts that may require the protection of sensitive data. The other options are not as effective as data encryption, although they may provide some protection for the laptop or the data. A cable lock, a periodic backup, and a biometrics access control are allexamples of physical or logical controls, which may help to prevent or deter the theft of the laptop, or to recover or restore the data on the laptop, but they do not necessarily protect the data from unauthorized access or disclosure if the laptop is stolen. References = 8

An IT risk profile is a document that summarizes the IT-related risks that an organization faces, as well as the information and actions related to those risks, such as the risk description, assessment, response, status, and owner. An IT risk profile is a valuable tool for managing and communicating IT risks and their impact on the organization’s objectives and operations. The best description of the role of the IT risk profile in strategic IT-related decisions is that it helps assess the effects of IT decisions on risk exposure. This means that the IT risk profile can help toevaluate the potential consequences and implications of different IT choices or actions on the level and nature of the IT risks that the organization faces. The IT risk profile can also help to identify and address the gaps or opportunities for improvement in the IT risk management process and performance. The other options are not the best descriptions of the role of the IT risk profile in strategic IT-related decisions, although they may be related or beneficial. Comparing performance levels of IT assets to value delivered is a technique to measure and optimize the efficiency and effectiveness of the IT resources and activities that support the organization’s goals and needs. However, this technique does not necessarily involve the IT risk profile, as it focuses on the output and outcome of the IT assets, not the input and impact of the IT risks. Facilitating the alignment of strategic IT objectives to business objectives is a technique toensure that the IT strategy and plans are consistent and compatible with the organization’s vision, mission, strategy, and objectives. However, this technique does not depend on the IT risk profile, as it focuses on the direction and purpose of the IT objectives, not the probability and threat of the IT risks. Providing input to business managers when preparing a business case for new IT projects is a technique to support and justify the initiation and implementation of new IT initiatives that can create value or solve problems for the organization. However, this technique does not require the IT risk profile, as it focuses on the cost and benefit of the IT projects, not the risk and response of the IT risks. References = CRISC Review Manual, pages 38-391; CRISC Review Questions, Answers & Explanations Manual, page 962; IT Risk Management Guide for 2022 | CIO Insight3; IT Risk Management Process, Frameworks & Templates4

 According to the CRISC Review Manual1, lessons learned from materialized risk scenarios are the insights and knowledge gained from analyzing the causes, impacts, and responses of actual risk events that occurred in the past. Lessons learned from materialized risk scenarios are the most helpful resource when creating a manageable set of IT risk scenarios, as they help to identify and prioritize the most relevant and realistic risks that could affect the organization’s objectives, processes, and resources. Lessons learned from materialized risk scenarios also helpto improve the risk management practices and capabilities, and to avoid repeating the same mistakes or gaps in the future. References = CRISC Review Manual1, page 206.

The most useful information to determine mitigating controls when a core data center went offline abruptly for several hours affecting many transactions across multiple locations is the root cause analysis. Root cause analysis is a technique that identifies the underlying factors or reasons that caused the problem or incident. Root cause analysis can help to understand the nature, scope,and impact of the problem or incident, and to prevent or reduce the recurrence or severity of the problem or incident in the future. Root cause analysis can also help to identify and prioritize the appropriate mitigating controls that address the root causes of the problem or incident. The other options are not as useful as root cause analysis, as they are related to the investigation, evaluation, or measurement of the problem or incident, not the resolution or prevention of the problem or incident. References = Risk and Information Systems ControlStudy Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.4: Key Control Indicators, page 211.

 The best control to minimize the risk associated with scope creep in software development is an established process for project change management. Scope creep is the uncontrolled expansion of the project scope due to changes in requirements, specifications, or expectations. A project change management process can help to prevent or reduce scope creep by defining the procedures for requesting, reviewing, approving, and implementing changes in the project. Retention of test data and results, business management review of functional requirements, and segregation between development, test, and production are other possible controls, but they are not as effective as a project change management process. References = ISACA Certified in Riskand Information Systems Control (CRISC) Certification Exam Question and Answers, question 11; CRISC Review Manual, 6th Edition, page 144.

The best way is toassess the loss impactif information is compromised. This aligns with ISACA’s risk management approach, which prioritizes the potential impact on business objectives and regulatory compliance when valuing information assets.

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According to the CRISC Review Manual (Digital Version), risk management strategies are primarily adopted to achieve acceptable residual risk levels, which are the remaining risk levels after implementing risk response actions. Residual risk levels should be aligned with the organization’s risk appetite and risk tolerance, which are the amount and type of risk that the organization is willing to accept in pursuit of its objectives and the acceptable variation in outcomes related to specific performance measures linked to objectives. Risk management strategies are the approaches or methods used to address risks, such as avoidance, mitigation, transfer, sharing, or acceptance. Risk management strategies should be based on a cost-benefit analysis of the alternatives available and the value of the assets at risk.

References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 166-1691

A risk heat map is the best tool to enable senior management to compare the ratings of risk scenarios, as it provides a visual representation of the risk level and priority of each risk scenario, based on the combination of the likelihood and impact ratings, and the risk tolerance and appetite of the organization. Key risk indicators (KRIs), key performance indicators (KPIs), and control self-assessment (CSA) are not the best tools, as they are more related to the measurement, monitoring, or testing of the risk scenarios, respectively, rather than the comparison of the risk scenarios. References = CRISC Review Manual, 7th Edition, page 110.

The best method to ensure a terminated employee’s access to IT systems is revoked upon departure from the organization is to have the human resources (HR) system automatically revoke system access, which is a process that involves integrating the HR system with the IT system, and triggering the removal of access rights for the employee as soon as the termination is recorded in the HR system12.

This method is the best because it provides the most timely, accurate, and consistent way of revoking access, and reduces the risk of human error, oversight, or delay that may occur in manual or semi-automated processes12.

This method is also the best because it enhances the security and compliance of the organization, and prevents the terminated employee from accessing or compromising the IT systems or data after departure12.

The other options are not the best methods, but rather alternative or supplementary methods that may have some limitations or drawbacks. For example:

Login attempts are reconciled to a list of terminated employees is a method that involves monitoring and verifying the login activities of the IT systems, and comparing them with a list of terminated employees to identify and block any unauthorized access attempts34. However, this method is not the best because it is reactive rather than proactive, and may not prevent the terminated employee from accessing the IT systems before the reconciliation is done34.

A list of terminated employees is generated for reconciliation against current IT access is a method that involves creating and maintaining a list of terminated employees, and checking it against the current IT access rights to identify and remove any access that is no longer needed34. However, this method is not the best because it is manual and labor-intensive, and may introduce errors or inconsistencies in the list or the access rights34.

A process to remove employee access during the exit interview is implemented is a method that involves conducting an exit interview with the terminated employee, and revoking the employee’s access to the IT systems during or immediately after the interview34. However, this method is not the best because it depends on the availability and cooperation of the terminated employee, and may not cover all the IT systems or access rights that the employee had34. References =

1: IT Involvement in Employee Termination, A Checklist3

2: Best Practices to Ensure Departing Employees Retain No Access5

3: User Termination Best Practices - IT Security - Spiceworks2

4: IT Security for Employee Termination - Policies, Checklists, Templates - Endsight1

Deviation from a mitigation action plan’s completion date should be determined by the risk owner as determined by risk management processes, because the risk owner is the person or entity who has the accountability and authority to manage the risk and its associated mitigation actions. The risk owner should monitor and report the progress and status of the mitigation action plan, and determine if there is any deviation from the expected completion date, based on the risk management processes and criteria. The other options are not the ones who should determine the deviation, because:

Option A: Change management as determined by a change control board is a process that ensures that any changes to the project scope, schedule, cost, or quality are controlled and approved, but it does not determine the deviation from the mitigation action plan’s completion date, which is a risk management activity.

Option B: Benchmarking analysis with similar completed projects is a technique that compares the performance and practices of the current project with those of similar or successful projects, but it does not determine the deviation from the mitigation action plan’s completion date, which is a risk management activity.

Option C: Project governance criteria as determined by the project office is a set of rules and standards that define the roles, responsibilities, and authority of the project stakeholders, but it does notdetermine the deviation from the mitigation action plan’s completion date, which is a risk management activity. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 122.

The risk scenario associated with data loss at the organization’s cloud provider should be reassigned to the data owner, as they have the authority and responsibility to define the classification, retention, and disposal requirements for the data they own, and to manage the risk and controls related to the data. The risk scenario should not be assigned to the cloud provider, as they are an external party that may not have the same interest or accountability as the organization. Senior management, chief risk officer (CRO), and vendor manager are not the best choices, as they have different roles and responsibilities related to risk governance, strategy, or oversight, respectively, but they do not own the data. References = CRISC Review Manual, 7th Edition, page 154.

Control processes are the procedures and activities that aim to ensure the effectiveness and efficiency of the organization’s operations, the reliability of its information, and the compliance with its policies and regulations12.

The ongoing efficiency of control processes is the degree to which the control processes achieve their intended results with minimum resources, costs, or waste34.

The best way to determine the ongoing efficiency of control processes is to analyze key performance indicators (KPIs), which are quantifiable measures of progress toward an intended result, such as a strategic objective or a desired outcome56.

Analyzing KPIs is the best way because it provides a systematic and consistent method of evaluating the performance of the control processes, and identifying the areas of improvement or optimization56.

Analyzing KPIs is also the best way because it enables the organization to monitor and report the efficiency of the control processes to the relevant stakeholders, and to take corrective or preventive actions when necessary56.

The other options are not the best way, but rather possible sources of information or inputs that may support or complement the analysis of KPIs. For example:

Performing annual risk assessments is a way to identify and evaluate the risks that may affect the organization’s objectives, and to determine the adequacy and effectiveness ofthe control processes in mitigating those risks12. However, this way is not the best because it is periodic rather than continuous, and may not capture the changes or trends in the efficiency of the control processes12.

Interviewing process owners is a way to collect and verify the information and feedback from the people who are responsible for designing, implementing, and operating the control processes12. However, this way is not the best because it is subjective and qualitative, and may not provide reliable or comparable data on the efficiency of the control processes12.

Reviewing the risk register is a way to examine and update the documentation and status of the risks and the control processes that are associated with them12. However, this way is not the best because it is descriptive rather than analytical, and may not measure or evaluate the efficiency of the control processes12. References =

1: Risk IT Framework, ISACA, 2009

2: IT Risk Management Framework, University of Toronto, 2017

3: The Control Process | Principles of Management4

4: Control Management: What it is + Why It’s Essential | Adobe Workfront5

5: What is a Key Performance Indicator (KPI)? Guide & Examples - Qlik1

6: What is a Key Performance Indicator (KPI)? - KPI.org2

Internet of Things (IoT) is an emerging technology that refers to the network of devices, such as cameras, sensors, appliances, or vehicles, that can communicate and exchange data via the internet. IoT is frequently used for botnet distributed denial of service (DDoS) attacks, which are cyberattacks that aim to disrupt or disable a target’s online services by overwhelming them with traffic from multiple sources. IoT devices are often unsecured, unpatched, or misconfigured, which makes them vulnerable to being infected by malware and controlled by attackers. Attackers can use IoT devices to create large and powerful botnets that can launch DDoS attacks against various targets, such as websites, servers, or networks. According to the CRISC Review Manual 2022, IoT is one of the key emerging technologies that pose new IT risks, including DDoS attacks1. According to the CRISC Review Questions, Answers & Explanations Manual 2022, IoT is the correct answer to this question2. According to the web search results, IoT devices are commonly used for botnet DDoS attacks, such as the Mirai botnet, the Emotet botnet, and the BoT-IoT dataset345.

Risk response strategy is the approach that an organization takes to address the risks that it faces across its various functions, processes, and activities. Risk response strategy involves selecting and implementingthe appropriate risk response options, such as avoidance, mitigation, transfer, or acceptance, for each risk, based on the risk level, the risk appetite, and the cost-benefit analysis1.

The most important consideration for senior management when developing a risk response strategy is the risk appetite of the organization. Risk appetite is the amount and type of risk that an organization is willing to accept in order to achieve its objectives. Risk appetite reflects the organization’s risk attitude and its willingness to take on risk in specific scenarios. Risk appetite is usually expressed in a qualitative statement approved by the board of directors2.

Considering the risk appetite of the organization is essential for developing a risk response strategy, because it can help to:

Align the risk response strategy with the overall business strategy and vision, and ensure that the risk response options support the achievement of the organizational objectives

Balance the risk response strategy with the expected benefits and opportunities, and ensure that the risk response options do not eliminate or reduce the potential value or performance of the organization

Enhance the risk response strategy with the stakeholder expectations and requirements, and ensure that the risk response options meet the needs and interests of the customers, suppliers, partners, regulators, and other parties

Optimize the risk response strategy with the available resources and capabilities, and ensure that the risk response options are feasible and cost-effective for the organization34

The other options are not as important as the risk appetite of the organization for developing a risk response strategy, but rather some of the factors or outcomes of it. Cost of controls is the amount of resources and funds that are required to implement and maintain the risk response controls, such as policies, procedures, or technologies, that aim to prevent or reduce the negative effects of the risks. Cost of controls is a factor that can affect the selection and implementation of the risk response options, but it is not the primary consideration for developing the risk response strategy. Risk tolerance is the acceptable variation in the outcomes related to specific objectives or risks. Risk tolerance is a factor that can measure the risk analysis and guide the risk response, but it is not the primary consideration for developing the risk response strategy. Probability definition is the process of estimating the likelihood or frequency of the risk events, based on historical data, statistical analysis, expert judgment, or other methods. Probability definition is anoutcome of the risk analysis that can inform the risk response, but it is not the primary consideration for developing the risk response strategy. References =

Risk Response - ISACA

Risk Appetite vs. Risk Tolerance: What is the Difference? - ISACA

Risk Response Strategies: Types & Examples (+ Free Template)

Risk Response Strategy - ISACA

[CRISC Review Manual, 7th Edition]

 The most important consideration when implementing ethical remote work monitoring is to inform the employees of how they are being monitored, because this respects their privacy rights and expectations, and ensures their consent and compliance with the monitoring policy. Informing the employees of how they are being monitored also helps to build trust and transparency between the employer and the employees, and reduces the potential legal or ethical issues that may arise from the monitoring activities. The other options are not the most important considerations, although they may also be relevant for ethical remote work monitoring. Monitoring only during official hours of business, reporting on nonproductive employees to management, and integrating multiple data monitoring sources into security incident response procedures are examples of operational or technical aspects of remote work monitoring,notethical aspects. References = CRISC: Certified in Risk & Information Systems Control Sample Questions

The most important element of an organization’s risk register to update following the commissioning of a new financial reporting system is the risk rating of affected financial processes. A risk rating is a measure of the level and nature of the risk exposure, based on the impact and likelihood of the risk events. A risk rating can help to prioritize and respond to the risks, and to monitor and report the risk status. A new financial reporting system may introduce new or different risks, or change the existing risks, that could affect the financial processes of the organization, such as data quality, accuracy, timeliness, compliance, or security. Therefore, the risk rating of affected financial processes should be updated to reflect the current risk situation and to ensure that the risk register is accurate and complete. Key risk indicators (KRIs), the owner of the financial reporting process, and the list of relevant financial controls are not asimportant as the risk rating of affected financial processes, as they are not directly affected by the commissioning of a new financial reporting system, and they do not measure the risk exposure and impact of the financial processes. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 48.

The best course of action when an organization wants to reduce likelihood in order to reduce a risk level is to implement preventive measures. Likelihood is the probability or chance of a risk occurring, and risk level is the combination of likelihood and impact of a risk. Preventive measures are controls that are designed to prevent or deter the occurrence of a risk, such as policies, standards, procedures, guidelines, etc. Implementing preventive measures is the best course of action, because it helps to reduce the likelihood of a risk, and consequently, the risk level. Implementing preventive measures also helps to protect and enhance the organization’s objectives, performance, and improvement. The other options are not the best course of action, although they may be related to the risk management process. Monitoring risk controls, implementing detective controls, and transferring the risk are all activities that can help to manage or mitigate the risks, but they do not necessarily reduce the likelihood or the risk level. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 4-21.

According to the CRISC Review Manual1, data selection is the process of choosing the appropriate data sources and variables for data analysis. Data selection is the most critical step in data analytics, as it determines the quality and validity of the results and insights derived from the analysis. Incorrect data selection is the greatest risk associated with the use of data analytics, as it can lead to inaccurate, incomplete, irrelevant, or biased outcomes that can adversely affectthe decision making and performance of the organization. Incorrect data selection can also cause legal, regulatory, ethical, or reputational issues for the organization, if the data used for analysis is not authorized, reliable, or compliant. References = CRISC Review Manual1, page 255.

 The next step after determining that a key control does not meet design expectations is to document the finding in the risk register, because this helps to record and track the information about the identified risk, such as its description, likelihood, impact, response, and status. A key control is a control that addresses a significant risk or supports a critical business process or objective. A control design expectation is a criterion or requirement that defines how the control should operate or perform to achieve its objective. If a key control does not meet its design expectation, it means that there is a gap, weakness, or deficiency in the control that may compromise its effectiveness or efficiency, and increase the risk exposure or impact. By documenting the finding in the risk register, the risk practitioner can communicate and report the risk issue to the relevant stakeholders, such as the risk owner, the management, or the auditor, and initiate the appropriate risk response actions, such as modifying the design of the control, implementing a compensating control, or accepting the risk. The other options are not the best next steps after determining that a key control does not meet design expectations. Invoking the incident response plan is a reactive measure that is triggered when a risk event occurs or is imminent, and requires immediate action to contain, mitigate, or recover from the incident. However, in this case, the risk event has not occurred yet, and there may be time to prevent or reduce it by improving the control design. Re-evaluating key risk indicators is a monitoring activity that measures and evaluates the level and impact of risks, and provides timely signals that something may be going wrong or needs urgent attention. However, in this case, the risk practitioner has already identified the risk issue, and needs to document and address it, rather than re-evaluate it. Modifying the design of the control is a possible risk response action that may be taken to improve the control and reduce the risk, but it is not the next step after determining that the key control does not meet design expectations. The next step is to document the finding in the risk register, and then decide on the best risk response action, which may or may not be modifying the design of the control, depending on the cost-benefit analysis, the risk assessment, and the risk response strategy. References = Risk IT Framework, ISACA, 2022, p. 13

 The best course of action for the risk practitioner who has identified that the agreed RTO with a SaaS provider is longer than the business expectation is to document the gap in the risk register and report to senior management. The risk register is the document that records the details of all identified risks, including their sources, causes, impacts, likelihood, and responses. The risk register should be updated regularly to reflect any changes in the risk environment or the risk status. Reporting to senior management is also important, because senior management is the highest level of authority and responsibility in the organization, and they are responsible for setting the strategic direction, objectives, and risk appetite of the organization. Senior management should also oversee the risk management process, and ensure that the risks are aligned with the organization’s goals and values. By documenting the gap in the risk register and reporting to senior management, the risk practitioner can communicate the issue clearly and effectively, and seek guidance and support for resolving the problem. Collaborating with the risk owner, including a right to audit clause, or advising the risk owner to accept the risk are not the best courses of action, because they may not be feasible, effective, or desirable in some situations, or they may require senior management approval or involvement. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 4-13.

The best metric to verify adherence to the policy that requires critical security patches to be deployed in production within three weeks of patch availability is the maximum time gap between patch availability and deployment, as it measures the longest duration that the organization takes to apply the patches, and ensures that it does not exceed the policy limit. The other options are not the best metrics, as they may not reflect the actual or optimal compliance with the policy, or may not be relevant or measurable for the policy, respectively. References = CRISC Review Manual, 7th Edition, page 110.

Monitoring the average time to complete tasks and monthly reporting of the findings during the month-end close process aligns with the definition of a Key Performance Indicator (KPI).

Understanding KPIs:

Performance Measurement:KPIs are used to measure how effectively a company is achieving its key business objectives. Monitoring the average time to complete tasks during the month-end close process provides a performance metric.

Tracking Efficiency:By reporting these findings monthly, management can track the efficiency and performance of the system load capabilities.

Specific Measure:

Task Completion Time:The average time to complete tasks is a specific, measurable indicator of performance. It helps in understanding how well the system handles load and identifies areas for improvement.

Continuous Improvement:Regular monitoring and reporting encourage continuous improvement, which is a core aspect of using KPIs.

 The first step when developing a business case to drive the adoption of a risk remediation project by senior management is to identify the objectives of the project. The objectives are the specific, measurable, achievable, relevant, and time-bound (SMART) goals that the project aims to accomplish. The objectives should be aligned with the organization’s vision, mission, and strategy, as well as the identified business problem or opportunity. The objectives should also reflect the expected benefits and outcomes of the project, such as reducing the risk exposure, enhancing the security posture, or improving the business performance. Identifying the objectives is the first step because it provides the direction, scope, and justification for the project, and it serves as the basis for evaluating the alternative solutions, estimating the costs and benefits, and communicating the value proposition to the senior management and other stakeholders. The other options are not the first step, although they may be subsequent or concurrent steps in the business case development process. Calculating the cost is a part of the financial analysis, which estimates the total expenditure and funding sources of the project, but it does not define the purpose or the scope of the project. Analyzing cost-effectiveness is a part of the economic analysis, which compares the costs and benefits of the alternative solutions and recommends the optimal one, but it does not specify the goals or the criteria of the project. Determining the stakeholders is a part of the stakeholder analysis, which identifies and assesses the interests, expectations, and influence of the parties involved in or affected by the project, but it does not establish the objectives or the rationale of the project. References = Business case: 7 key steps to build it and use it - Twproject: project …, Guide to developing the Project Business Case - GOV.UK, How to Write a Business Case: Template & Examples | Adobe Workfront

According to the CRISC Review Manual (Digital Version), the primary reason a risk practitioner would be interested in an internal audit report is to evaluate the maturity of the risk management process, as it provides an independent and objective assessment of the effectiveness and efficiency of the risk management activities and controls. An internal audit report helps to:

Identify and evaluate the strengths and weaknesses of the risk management process and its alignment with the organization’s objectives and strategy

Detect and report any gaps, errors, or deficiencies in the risk identification, assessment, response, and monitoring processes and controls

Recommend and implement corrective actions or improvement measures to address the issues or findings in the risk management process

Communicate and coordinate the audit results and recommendations with the relevant stakeholders, such as the risk owners, the senior management, and the board

Enhance the accountability and transparency of the risk management process and its outcomes

References = CRISC Review Manual (Digital Version), Chapter 4: IT Risk Monitoring and Reporting, Section 4.2: IT Risk Reporting, pp. 223-2241

Risk assessments are most effective when performed at each stage of the system development life cycle (SDLC). The SDLC is a framework that defines the phases and activities of developing, implementing, and maintaining a system. The SDLC typically consists of the following stages: initiation, planning, analysis, design, development, testing, implementation, and maintenance. Performing risk assessments at each stage of the SDLC helps to identify, analyze, and evaluate the risks that could affect the system objectives, requirements, functionality, quality, or performance. Performing risk assessments at each stage of the SDLC also helps to select and implement the appropriate risk responses, such as avoiding, transferring, mitigating, or accepting the risks. Performing risk assessments at each stage of the SDLC also helps to monitor and report the risk status and performance, and to update and adjust the risk assessment and response as the system changes or evolves. Performing risk assessments before system development begins, at system development, or during the development of the business case are not as effective as performing risk assessments at each stage of the SDLC, as they are either too early or too late, and they do not capture the full scope and complexity of the system risks. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 49.

 Developing IT Risk Scenarios:

Risk scenarios are hypothetical events that describe potential threats and their impact on business operations. These scenarios are essential for identifying and assessing risks.

 Importance of Potential Impact Events:

Events that could potentially impact the business provide the most useful information for developing risk scenarios because they directly relate to the organization’s objectives and operations.

Understanding these events helps in crafting realistic and relevant risk scenarios that can guide risk assessment and mitigation efforts.

 Components of Risk Scenarios:

Threat Actors:Identify who might exploit vulnerabilities.

Threat Events:Describe the specific events that could impact the business.

Business Impact:Assess how these events would affect business operations, finances, reputation, etc.

 Using Impact Events for Scenario Development:

Focusing on events that could disrupt critical business functions ensures that the scenarios are relevant and actionable.

It enables the risk practitioner to communicate the potential consequences effectively to stakeholders and prioritize mitigation efforts accordingly.

 Comparing Other Information Sources:

Published Vulnerabilities:Useful for understanding specific threats but may not directly relate to business impact.

Threat Actors:Important for identifying potential sources of risk but not sufficient alone for scenario development.

IT Assets:Relevant for risk assessment but secondary to understanding potential impact events.

 References:

The CRISC Review Manual discusses the importance of considering events that could impact the business when developing risk scenarios (CRISC Review Manual, Chapter 2: IT Risk Assessment, Section 2.4 Risk Scenario Development)​​.

 The most important information to include when reporting the effectiveness of risk management to senior management is the changes in residual risk levels against acceptable levels, as it indicates how well the risk management process and activities have reduced the risk exposure and impact to the level that is aligned with the risk tolerance and appetite of the organization. The other options are not the most important information, as they are more related to thedrivers,factors, or outcomes of risk management, respectively, rather than the effectiveness or value of risk management. References = CRISC Review Manual, 7th Edition, page 109.

The most helpful way to mitigate the risk associated with an application under development not meeting business objectives is to include key stakeholders in the review of user requirements, because this ensures that the application is designed and developed according to the needs and expectations of the end users and the business owners. Including key stakeholders in the review of user requirements also helps to avoid scope creep, requirement changes, or miscommunication that may affect the quality, functionality, or usability of the application. The other options are not the most helpful ways to mitigate the risk, although they may also be useful in reducing the likelihood or impact of the risk. Identifying threats that may compromise enterprise architecture (EA), including diverse business scenarios in user acceptance testing (UAT), and performing risk assessments during the business case development stage are examples of preventive or detective controls that aim to identify and address the potential issues or problems that may arise during the application development process, but they do not address the alignment of the applicationwith the business objectives. References = CRISC: Certified in Risk & Information Systems Control Sample Questions