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A vendor risk assessment is a process of evaluating and managing the risks associated with outsourcing IT services or functions to a third-party provider, such as a cloud service provider.

One of the most important documents to request from a cloud service provider during a vendor risk assessment is an independent audit report. This is a report that provides an objective and reliable assurance on the quality, security, and performance of the cloud service provider’s operations, processes, and controls, based on the standards and criteria established by an independent auditor or a recognized authority, such as ISACA, ISO, NIST, etc.

An independent audit report helps to verify the compliance and effectiveness of the cloud service provider’s risk management practices, identify any gaps or issues that may affect the service delivery or security, and recommend improvements or corrective actions.

The other options are not the most important documents to request from a cloud service provider during a vendor risk assessment. They are either secondary or not essential for vendor risk management.

The references for this answer are:

Risk IT Framework, page 22

Information Technology & Security, page 16

Risk Scenarios Starter Pack, page 14

The risk owner is accountable for managing risk, including overseeing controls addressing identified risk scenarios, regardless of who operates them.

 Role of the System Owner:

The system owner is responsible for the overall operation and management of an application or system. This includes ensuring that technical controls are implemented and functioning as intended.

They have detailed knowledge of the system's architecture, the controls in place, and how those controls are applied within the system.

 Effectiveness of Technical Controls:

Assessing the effectiveness of a technical control requires understanding its implementation, configuration, and operational context.

The system owner is best positioned to provide this information as they manage and oversee the technical environment of the application.

 Comparing Other Roles:

Internal Auditor:While auditors review and evaluate the effectiveness of controls, they do so from an independent standpoint and might not have detailed, day-to-day operational insights.

Process Owner:The process owner focuses on business processes rather than technical controls specific to an application.

Risk Owner:The risk owner is responsible for managing risk but may not have the technical expertise or detailed operational knowledge of the system.

 Supporting Information:

According to the CRISC Review Manual, the system owner is often involved in the assessment and reporting of control effectiveness, especially regarding technical controls (CRISC Review Manual, Chapter 3: Risk Response and Mitigation, Section 3.1.3 Assessing Control Effectiveness) .

In the three lines of defense model, the primary responsibility for ensuring risk mitigation controls are properly configured belongs to line management.

First Line of Defense:

Operational Management:Line management is part of the first line of defense and is responsible for managing risks and implementing controls in their day-to-day operations.

Direct Control:They have the most direct control over processes and are best positioned to ensure that risk mitigation controls are properly configured and functioning as intended.

Responsibilities:

Implementation and Monitoring:Line management is responsible for both implementing the controls and monitoring their effectiveness. They are on the front lines of risk management and are integral to maintaining control effectiveness.

Accountability:They are accountable for ensuring that controls are aligned with the organization's risk management policies and procedures.

 Key control indicators (KCIs) are metrics that measure how well a specific control is performing in reducing the causes, consequences, or likelihood of a risk1. Key risk indicators (KRIs) are metrics that measure changes in the risk exposure or the potential impact of a risk2. By linkingan effective KCI to relevant KRIs, the organization can monitor changes in the risk environment and assess how the control is influencing the risk level3. This can help the organization to:

Identify emerging or escalating risks and take timely and appropriate actions

Evaluate the effectiveness and efficiency of the control and make improvements if needed

Align the control with the risk appetite and tolerance of the organization

Communicate the risk and control status to stakeholders and regulators

References = Risk and Information Systems Control Study Manual, Chapter 6: Risk Response and Mitigation4

The most appropriate action when a tolerance threshold is exceeded is to communicate the potential impact to the decision makers. A tolerance threshold is the acceptable level of variation or deviation from the expected or planned performance or outcome of a risk response. When a tolerance threshold is exceeded, it means that the risk response is not effective or efficient enough to reduce the risk to an acceptable level, and that the enterprise is exposed to unacceptable levels of risk that could impair its ability to achieve its objectives. Therefore, the potential impact of the risk should be communicated to the decision makers, such as senior management, risk owners, or risk committee, who have the authority and responsibility to decide on the appropriate actions to address the risk situation. Communicating the potential impact can help to raise the awareness and urgency of the risk issue, and to facilitate the risk-based decision making process. Researching the root cause of similar incidents, verifying the response plan isadequate, and increasing human resources to respond in the interim are not as appropriate as communicating the potential impact, as they do not address the primary need of informing and involving the decision makers, and may not be feasible or effective in resolving the risk issue. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 41.

 Accepting residual risk is the most important responsibility of a risk owner, as it implies that the risk owner is accountable for the risk and its impact on the enterprise’s objectives and operations. Residual risk is the risk that remains after the implementation of controls, and it should be aligned with the risk appetite and tolerance of the enterprise. The risk owner is responsible for implementing the risk response strategies and monitoring the risk status and outcomes, as well as for reporting and escalating the risk issues and incidents. Testing control design, establishing business information criteria, and establishing the risk register are not the most important responsibilities of a risk owner, but rather the tasks or activities that the risk owner may performor delegate as part of the risk management process. References = CRISC Certified in Risk and Information Systems Control – Question218; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 218.

 A primary function of the risk register is to provide supporting information for the development of an organization’s risk profile, which is a comprehensive and structured representation of therisks that the organization faces. The risk profile helps the organization to understand its risk exposure, appetite, and tolerance, and to align its risk management strategy with its business objectives and context. The risk register is a document that records and tracks the identified risks, their causes, impacts, likelihood, responses, owners, and status. The risk register is anessential input for creating and updating the risk profile, as it provides the data and analysis of the risks that need to be prioritized and addressed. The other options are not the primary function of the risk register, although they may be related to it. The risk strategy is the plan and approach for managing the risks, and it is based on the risk profile. The risk process is the set of activities and tasks for identifying, assessing, responding, and monitoring the risks, and it is facilitated by the risk register. The risk map is a graphical tool for displaying the risks based on their impact and likelihood, and it is derived from the risk register. References = Risk Register: A Project Manager’s Guide with Examples [2023] • Asana; Purpose of a risk register: Here’s what a risk register is used for; Risk Register: Definition, Importance, and Elements! - Bit Blog; What is a Risk Register? A Complete Guide | Capterra; Risk Registers: What Are They, When Should You Use Them, and Why?

The best action for the risk practitioner to take when business areas within an organization have engaged various cloud service providers directly without assistance from the IT department is to recommend a risk assessment be conducted. A risk assessment is a process of identifying, analyzing, and evaluating the risks associated with the use of cloud services, such as financial, privacy, compliance, security, performance, quality, and technical risks12. A risk assessment can help to determine the current and potential risk exposure and impact of the cloud services, as well as the effectiveness and efficiency of theexisting or proposed controls. A risk assessment can also help to prioritize the risks and to develop and implement appropriate risk response strategies and plans, such as risk avoidance, reduction, sharing, or acceptance. Recommending a risk assessment is the best action, because it can provide valuable information and guidance to the business areas and the IT department for managing the cloud services in a consistent, effective, and efficient manner, and for aligning the cloud services with the organizational objectives, strategy, and risk appetite. The other options are not the best action, although they may be related or subsequent steps in the risk management process. Recommending the IT department remove access to the cloud services is a drastic and impractical action, as it may disrupt the business operations and services, and it may not address the underlying causes or drivers of the cloud service adoption. Engaging with the business area managers to review controls applied is a useful and collaborative action, as it can help to understand and evaluate the current state and practices of the cloud service usage, and to identify and address any gaps or issues in the control environment. However, this action should be based on or supported by a risk assessment, rather than preceding or replacing it. Escalating to the risk committee is a reporting and communication action, as it can help to inform and involve the senior management and other stakeholders in the risk management process, and to obtain their support and approval for the risk response actions. However, this action should be done after or along with a risk assessment, rather than before or instead of it. References = Best Practices to Manage Risks in the Cloud - ISACA, Cloud Risk Management - PwC UK

 A control is an action or measure that reduces the likelihood or impact of a risk to an acceptable level. Controls can be classified into different types based on their purpose or function, such asdetective, compensating, corrective, or preventive. Performing a background check on a new employee candidate before hiring is an example of a preventive control. A preventive control is a control that aims to prevent the occurrence or manifestation of a risk, such as by avoiding, removing, or reducing the risk sources, causes, or drivers. A background check is a process that verifies the identity, qualifications, and history of a potential employee, and helps to ensure that the employee is suitable and trustworthy for the job. A background check can prevent the risk of hiring an unqualified, fraudulent, or malicious employee, who could compromise the performance, security, or compliance of the enterprise. The other options are not examples of preventive controls, as they involve different types of controls:

A detective control is a control that aims to detect the occurrence or manifestation of a risk, such as by monitoring, measuring, or reporting the risk events, indicators, or outcomes. An example of a detective control is a log review, which is a process that analyzes the records of the activities or transactions on the IT systems or applications, and helps to identify any anomalies, errors, or violations that could indicate a risk.

A compensating control is a control that aims to compensate for the weakness or deficiency of another control, such as by providing an alternative or additional level of protection or assurance. An example of a compensating control is a firewall, which is a device or software that filters the network traffic and blocks the unauthorized or malicious access to the IT systems or applications, and helps to compensate for the lack or failure of other security controls, such as encryption, authentication, or authorization.

A corrective control is a control that aims to correct the occurrence or manifestation of a risk, such as by restoring, repairing, or improving the affected assets, processes, or functions. An example of a corrective control is a backup, which is a copy or replica of the data or informationon the IT systems or applications, and helps to correct the loss or damage of the data or information due to a risk, such as a hardware failure, a software error, or a cyberattack. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.3.3.1, pp. 62-63.

A key risk indicator (KRI) is a metric that provides information on the level of exposure to a given risk. Changes in risk trend data indicate that the likelihood or probability of a risk occurring has changed. Therefore, the frequency of risk occurrence should be updated in the risk register to reflect the current risk profile. The impact, cost, and legal aspects of risk realization are not directly affected by the changes in risk trend data, unless the nature or severity of the risk has also changed. (Risk and Information Systems Control Review Questions, Answers & Explanations Manual, 5th Edition, page 972

The best approach is tocollaborate with the control ownerto understand root causes and determine next steps. This respects ownership and enables targeted, informed decision-making before implementing drastic changes.

A Cloud Access Security Broker (CASB) acts as a control point between cloud service users and providers to enforce the organization’s security policies consistently across all cloud applications.

CRISC-aligned cloud risk guidance explains:

“CASBs provide visibility, data security, threat protection, and compliance enforcement by applying consistent security controls across all cloud services.”

Therefore, the main issue CASBs address is inconsistent security policy enforcement between on-premise and multiple cloud environments.

Option details:

A and C (SSO and key management) relate to identity or encryption control tools.

B is unrelated to CASB’s purpose.

Hence, D. Inconsistently applied security policies is correct.

CRISC Reference: Domain 3 – Risk Response and Mitigation, Topic: Cloud Risk Controls.

 Understanding the Question:

The question asks for the best guidance for developing relevant risk scenarios.

 Analyzing the Options:

A. Based on industry trends:Important but may not always be directly relevant to the specific organization.

B. Mapped to incident response plans:Useful but secondary to ensuring the scenarios are probable.

C. Related to probable events:Ensures the scenarios are realistic and likely, making them more relevant and actionable.

D. Aligned with risk management capabilities:Important for managing risks but not as critical as ensuring scenarios are probable.



Probable Events:Developing risk scenarios that are based on probable events ensures that the organization is prepared for the most likely risks. This makes risk management efforts more practical and focused on real threats.

Relevance:By focusing on probable events, the scenarios will be more relevant to the organization's actual risk environment, making it easier to allocate resources and plan responses effectively.

Multi-factor authentication is the most effective way to mitigate the risk of unauthorized access to the system, as it requires the users to provide more than one piece of evidence to prove their identity, such as a password, a token, a biometric feature, etc. This reduces the likelihood of compromising the credentials and ensures that only authorized users can perform maintenance on the system.

Single sign-on is a convenience feature that allows users to access multiple systems with one set of credentials, but it does not address the risk of sharing credentials among multiple users.

Audit trail review is a detective control that can help identify and investigate unauthorized access to the system, but it does not prevent or mitigate the risk of credential compromise.

Data encryption at rest is a security measure that protects the data stored on the system from unauthorized access, but it does not prevent or mitigate the risk of credential compromise. References = CRISC Review Manual, 7th Edition, ISACA, 2020, page 107-108.

Implementing an emergency change authorization process is the best control for an organization that allows programmers to change production systems in emergency situations, because it helps to ensure that the changes are justified, approved, documented, and tested before they are implemented, and that they are monitored and reviewed after they are implemented. An emergency change is a change that is required to resolve or prevent a critical issue or incident that may affect the availability, performance, or security of the production systems. A production system is a system that is used to support or enable the operational or business functions or processes of the organization. An emergency change authorization process is a process that defines the roles and responsibilities, criteria and procedures, and tools and techniques for managing and controlling the emergency changes. Implementing an emergency change authorization process is the best control, as it helps to minimize the risks and impacts of theemergency changes, and to maintain the integrity and reliability of the production systems. Periodically reviewing operator logs, limiting the number of super users, and reviewing the programmers’ emergency change reports are all possible controls for an organization that allows programmers to change production systems in emergency situations, but they are not the best control, as they do not provide a comprehensive and consistent approach to the emergency change management. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.4.1, page 208

Providing encrypted access to organizational assets is the best method to mitigate the risk of inadvertent data leakage by remote workers. Encryption ensures that data remains secure, even if accessed over unsecured networks.

Classifying information assets is a process of identifying and categorizing the data and information resources that are owned, controlled, or used by an organization, based on their value, sensitivity, and criticality.

Classifying information assets helps to determine the appropriate level of control that is needed to protect them from unauthorized access, use, disclosure, modification, or destruction. Control level refers to the degree of protection or assurance that a control provides against a risk.

Classifying information assets also helps to communicate risk to senior management, assign risk ownership, and facilitate internal audit. These are other benefits of risk management that are not directly related to determining the appropriate level of control.

The references for this answer are:

Risk IT Framework, page 11

Information Technology & Security, page 5

Risk Scenarios Starter Pack, page 3

The percentage of system availability is the most important key performance indicator (KPI) to establish in the service level agreement (SLA) for an outsourced data center. This KPI measures the uptime or reliability of the systems hosted by the data center provider, and reflects the ability of the provider to meet the customer’s expectations and requirements for system performance and accessibility. A high percentage of system availability indicates that the provider is delivering consistent and quality service, while a low percentage of system availability indicates that the provider is experiencing frequent or prolonged system failures or disruptions, which can negatively affect the customer’s business operations and reputation. Therefore, the percentage ofsystem availability is a critical factor for evaluating the effectiveness and efficiency of the data center provider, and should be clearly defined and monitored in the SLA. The other options are not the most important KPIs to establish in the SLA for an outsourced data center, as they do not directly measure the quality or reliability of the service provided. The percentage of systems included in recovery processes is a measure of the scope or coverage of the disaster recovery plan (DRP) of the data center provider, but it does not indicate how well the provider can execute the DRP or restore the systems in the event of a disaster. The number of key systems hosted is a measure of the capacity or utilization of the data center provider, but it does not indicate how efficiently or securely the provider can manage the systems. The average response time to resolve system incidents is a measure of the responsiveness or agility of the data center provider, but it does not indicate how effectively or proactively the provider can prevent or mitigate system incidents. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.3.4, Page 140.

Monitoring the number of incidents with downtime exceeding the contract threshold is a critical KRI for assessing the effectiveness of infrastructure upgrades aimed at enhancing service availability. This metric directly reflects the provider's ability to meet agreed-upon service levels and helps identify areas requiring further improvement.

The most appropriate key risk indicator (KRI) for backup media that is recycled monthly is the percentage of failed restore tests. A KRI is a metric that measures the likelihood or impact of a risk, and provides an early warning signal of a potential risk event. The percentage of failed restore tests is a KRI that reflects the quality and reliability of the backup media, and indicates the possibility of data loss or corruption. A high percentage of failed restore tests would suggest that the backup media is not functioning properly, and that the risk of data unavailability is increasing. Therefore, this KRI would help the risk practitioner to monitor the risk and take corrective actions as needed. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.2.2, page 235.

Executive management should be primarily responsible for establishing an organization’s IT risk culture, as they have the authority and accountability to define and communicate the vision, mission, values, and objectives of the organization, and to set the tone and direction for the IT risk management and control processes. Executive management is the highest level of management in an organization, and it consists of the board of directors, the chief executive officer (CEO), and other senior executives. Executive management is responsible for the strategic planning and decision making of the organization, and for ensuring the alignment of the organizational strategy and objectives with the stakeholder expectations and requirements.

Executive management should be primarily responsible for establishing an organization’s IT risk culture by providing the following benefits:

It demonstrates the leadership and commitment of the executive management to the IT risk management and control processes, and to the achievement of the organizational strategy and objectives.

It influences and motivates the behavior and attitude of the staff and managers towards IT risk management and control, and fosters a culture of risk awareness, ownership, and accountability across the organization.

It defines and communicates the IT risk appetite and tolerance of the organization, and guides and supports the development and implementation of the IT risk policies, standards, and procedures.

It allocates and monitors the resources and performance of the IT risk management and control processes, and ensures the effectiveness and efficiency of the IT risk governance and oversight.

The other options are not the primary choices for establishing an organization’s IT risk culture. Business process owner is the person who has the responsibility and authority over the design, execution, and performance of a specific business process, and they are accountable for the risks and controls associated with their process, but they do not have the overall or strategic responsibility for the IT risk culture. Risk management is the function or department that is responsible for managing and monitoring the IT risk management and control processes, and for providing advice and guidance to the executive management and the business units, but they do not have the ultimate or final responsibility for the IT risk culture. ITmanagement is the function or department that is responsible for managing and maintaining the IT operations and security, and for supporting the IT risk management and control processes, but they do not have the highest or broadest responsibility for the IT risk culture. References = Risk Culture - Open Risk Manual, IT Risk Resources | ISACA, The 6 key elements to creating and maintaining a good risk culture

Using an entry in the risk register to track the aggregate risk associated with server failure provides a comprehensive view of the impact should the servers simultaneously fail, as it considers the combined effect of the server failure on the enterprise’s objectives and operations. The risk register is a document that records and tracks the identified risks, their likelihood, impact, and mitigation strategies. By aggregating the risk associated with server failure, the risk register can help to estimate the worst-case scenario and to prioritize the risk response accordingly. It provides a cost-benefit analysis on controloptions available for implementation, it provides a view on where controls should be applied to maximize the uptime of servers, and it provides historical information about the impact of individual servers malfunctioning are not the primary benefits of using an entry in the risk register to track the aggregate risk associated with server failure, but rather the possible outcomes or actions of using the risk register. References = CRISC Certified in Risk and Information Systems Control –Question220; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 220.

A vulnerability report for the IT infrastructure is a document that identifies and evaluates the weaknesses or gaps in the IT systems, networks, or devices that could be exploited by threats or cause incidents. By analyzing the latest vulnerability report, one can conclude the existence and extent of control weaknesses in the IT infrastructure, because control weaknesses are the deficiencies or failures of the controls that are supposed to prevent, detect, or correct the vulnerabilities. The other options are not the correct answers, because they are not directly concluded by analyzing the latest vulnerability report. The likelihood of a threat, the impact of technology risk, and the impact of operational risk are examples of risk factors or consequencesthat depend on the vulnerability and the threat, but they are not determined by the vulnerability report alone. References = CRISC: Certified in Risk & Information Systems Control Sample Questions

New threat intelligence primarily impacts the frequency component of risk calculations.

CRISC states:

“When new information about threats is available, it must be incorporated into risk assessment by adjusting threat event frequencies in related scenarios.”

A and D are statistical manipulations, not practical first steps.

C addresses impact, not likelihood.

Hence, B. Revise the threat frequency is correct.

CRISC Reference: Domain 2 – IT Risk Assessment, Topic: Incorporating Threat Intelligence.

Security awareness training is a process of educating and informing the users about the security policies, procedures, and best practices of the organization, and the potential threats and risks that may affect the confidentiality, integrity, and availability of the information and systems.

The best indicator of whether security awareness training is effective is user behavior after training. This means that the users demonstrate and apply the knowledge and skills that they have learned from the training, such as following the security rules and guidelines, reporting any security incidents or issues, avoiding any risky or malicious actions, etc.

User behavior after training helps to measure the actual impact and outcome of the training, compare them with the expected or desired objectives and standards, identify any gaps or issuesthat may affect the training effectiveness or efficiency, and take appropriate actions to address them.

The other options are not the best indicators of whether security awareness training is effective. They are either subjective or not essential for security awareness training.

The references for this answer are:

Risk IT Framework, page 30

Information Technology & Security, page 24

Risk Scenarios Starter Pack, page 22

The business process owner is the person or entity that has the accountability and authority to manage a business process and its outcomes. The business process owner would be the most appropriate owner of the risk associated with an IT control gap in a key process, as they are responsible for ensuring that the process meets its objectives and delivers value to the enterprise. The business process owner should also ensure that the process is aligned with the enterprise’s strategy and risk appetite, and that the process risks are identified, assessed, and mitigated effectively. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 247. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 247. CRISC Sample Questions 2024, Question 247. CRISC by Isaca Actual Free Exam Q&As, Question 9.

The first consideration when establishing a new risk governance program is embedding risk management into the organization. Embedding risk management means integrating risk management principles and practices into the organization’s culture, values, processes, and decision-making. Embedding risk management helps to ensure that risk management is not seen as a separate or isolated activity, but as a part of the organization’s normal operations and strategic objectives. Embedding risk management also helps to create a risk-aware and risk-responsive organization, where risk management is shared and supported by all stakeholders. The other options are not the first consideration, although they may be important steps or components of the risk governance program. Developing an ongoing awareness and training program, creating policies and standards that are easy to comprehend, and completing annual risk assessments on critical resources are all activities that can help to embed risk management into the organization, but they are not the initial or primary consideration. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-8.

Reviewing the methodology used to conduct the business impact analysis (BIA) is the first thing that a risk practitioner should do when wanting to identify potential risk events that affect the continuity of a critical business process, because it helps to ensure that the BIA is conducted in a consistent, comprehensive, and reliable manner, and that it covers all the relevant aspects and scenarios of the business process and its continuity. A BIA is a process of analyzing the potential impact of disruption to the critical business functions or processes, and identifying the recovery priorities and requirements. A BIA methodology is a set of principles, standards, and techniques that guide and support the BIA process, such as the scope, objectives, data sources, data collection methods, data analysis methods, and reporting methods. Reviewing the BIA methodology is the first thing to do, as it helps to establish the foundation and framework for the BIA process, and to ensure that the BIA results are valid and useful for identifying the potential risk events and their consequences. Evaluating current risk management alignment with relevant regulations, determining if business continuity proceduresare reviewed and updated on a regular basis, and conducting a benchmarking exercise against industry peers are all possible things to do after reviewing the BIA methodology, but they are not the first thing to do, as they depend on the quality and accuracy of the BIA process and outcomes. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 143

Key risk indicators (KRIs) are metrics that provide information on the level of exposure to a given risk. They enable ongoing monitoring of emerging risk by alerting the organization when the risk level exceeds thepredefined threshold or tolerance. By using KRIs, the organization can track the changes in the risk environment and take timely and appropriate actions to mitigate or avoid the risk.

Helping an organization identify emerging threats, benchmarking the organization’s risk profile, and identifying trends in the organization’s vulnerabilities are all possible uses of KRIs, but they are not the primary benefit. The primary benefit is to enable ongoing monitoring of emerging risk, which encompasses all these aspects and more. References = CRISC Review Manual, 7th Edition, ISACA, 2020, page 27-281

The most important reason to validate that risk responses have been executed as outlined in the risk response plan is to ensure that the residual risk is at an acceptable level. Residual risk is the risk that remains after applying a risk response. The risk response plan is the document thatdescribes the actions and resources needed to address the risk. Validating the risk response execution is the process of verifying that the risk response actions have been performed as planned, and that they have achieved the desired results. Validating the risk response execution helps to measure and monitor the residual risk, and to ensure that it is within the risk tolerance of the organization and its stakeholders. The other reasons are not as important as ensuring that the residual risk is at an acceptable level, although they may be secondary benefits or outcomes of validating the risk response execution. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 4-23.

Whistleblower Program:

Definition: A whistleblower program allows employees to report unethical or illegal activities within the organization anonymously.

Detection of Ethical Violations: Employees are often in the best position to observe unethical behavior. A well-structured whistleblower program encourages them to report such behavior without fear of retaliation.

Anonymity and Protection: Providing anonymity and protection to whistleblowers increases the likelihood that employees will report violations, thus enabling the organization to detect and address ethical issues more effectively.

Comparison with Other Options:

Transaction Log Monitoring: While useful for detecting anomalies and potential fraud, it is not specifically focused on ethical violations and may not capture all types of unethical behavior.

Access Control Attestation: This ensures that users have the correct access permissions but does not directly detect unethical behavior.

Periodic Job Rotation: This can help prevent fraud by reducing the risk of collusion and providing fresh perspectives on processes, but it does not directly detect ethical violations.

Best Practices:

Clear Reporting Channels: Ensure that the whistleblower program has clear and accessible reporting channels.

Training and Awareness: Regularly train employees on the importance of reporting unethical behavior and the protections offered by the whistleblower program.

Follow-up and Action: Ensure that reports are investigated thoroughly and appropriate actions are taken to address verified violations.

 The greatest concern for the risk practitioner when an organization wants to launch a campaign to advertise a new product using data analytics is the purpose limitation. Purpose limitation is a principle that states that personal data should be collected for specified, explicit, and legitimate purposes, and not further processed in a manner that is incompatible with those purposes. By using data analytics to target potential customers, the organization may violate the purpose limitation principle if the data was collected for a different purpose and the customers did not consent to the new use of their data. Data minimization, accountability, and accuracy are other principles that should be followed, but they are not as concerning as the purposelimitation. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 8; CRISC Review Manual, 6th Edition, page 97.

A control is a measure or action that is implemented to reduce the likelihood or impact of a risk event, or to enhance the benefits or opportunities of a risk event. A control owner is a person who is assigned the responsibility and authority for the design, implementation, operation, and maintenance of a control. A risk register is a tool that records and tracks the information about the identified risks, such as the risk description, category, owner, probability, impact, response strategy, status, and action plan. When an information security audit identified a risk resulting from the failure of an automated control, the person who is responsible for ensuring the risk register is updated accordingly is the control owner. The control owner should update the risk register with the information about the failed control, such as the cause, consequence, status, and action plan. The control owner should also monitor the performance and compliance of the control, and recommend any improvements or adjustments as needed.

Cyber risk insurance is a type of insurance policy that provides coverage against losses and damages caused by cyber incidents such as data breaches, hacking, and other cyber attacks. When an organization decides to purchase cyber risk insurance, it transfers the risk of financial loss due to a cyber incident to the insurance company. In the scenario described in the question, the organization allowed its cyber risk insurance to lapse while seeking a new insurance provider. This means that the organization is currently not covered by any cyber risk insurance policy and is therefore exposed to financial losses due to cyber incidents. The risk practitioner should report to management that the risk has been accepted. Accepting risk means that the organization is aware of the potential consequences of the risk and has decided not to take any action to mitigate, transfer, or avoid it. The other options are not correct because they do not reflect the current situation of the organization. The organization has not transferred the risk to another party, as it has no cyber risk insurance policy in place. The organization has not mitigated the risk, as it has not implemented anycontrols or measures to reduce the likelihood or impact of the risk. The organization has not avoided the risk, as it has not eliminated the source or cause of the risk or changed its activities to prevent the risk from occurring. References = CRISC Review Manual, pages 32-331; CRISC Review Questions, Answers & Explanations Manual, page 752

An IT risk register is a document that is used as a risk management tool to identify, analyze, and track the potential risks related to the use of information technology within an organization. An IT risk register helps management to understand the organizational risk profile, which is a comprehensive and structured representation of the risks that the organization faces. The risk profile helps the organization to understand its risk exposure, appetite, and tolerance, and to align its risk management strategy with its business objectives and context. The risk register is an essential input for creating and updating the risk profile, as it provides the data and analysis ofthe risks that need to be prioritized and addressed12. The other options are not the best answers, as they are either not directly shown or derived from the IT risk register. Aligning IT processes with business objectives is a goal of IT governance, which may be influenced by the IT risk register, but not solely determined by it. Communicating the enterprise risk management policy is a responsibility of the senior management and the board of directors, which may use the IT risk register as a reference, but not as the main source. Staying current with existing control status is a function of IT audit and assurance, which may rely on the IT risk register as a basis, but not as the only evidence. References = Risk Register: A Project Manager’s Guide with Examples [2023] • Asana; Complete Guide to IT Risk Management | CompTIA

Risk treatment options are the actions or plans that are implemented to modify or reduce the risk exposure of the organization. Risk treatment options receive adequate funding when the organization allocatessufficient resources and budget to support the risk response actions, and to ensure that the risk controls are effective and efficient. This is the best evidence that risk management is driving business decisions in the organization, as it shows that the organizationprioritizes and values the risk management process, and that it aligns its risk strategy and objectives with its business goals and value creation. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 245. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 245. CRISC Sample Questions 2024, Question 245.

The risk practitioner’s best recommendation when one of an organization’s key IT systems cannot be patched because the patches interfere with critical business application functionalities is to identify additional mitigating controls, as they may reduce the likelihood or impact of the vulnerabilities being exploited, and align the residual risk with the risk tolerance and appetite of the organization. The other options are not the best recommendations, as they may not address the risk adequately, or may introduce unacceptable consequences, such as disrupting the businessoperations, changing the risk strategy, or accepting excessive risk. References = CRISC Review Manual, 7th Edition, page 111.

According to the CRISC Review Manual, performing the assessment as it would normally be done is the best approach when a risk practitioner has been asked by a business unit manager for special consideration during a risk assessment of a system, because it ensures that the risk practitioner maintains their objectivity, integrity, and professionalism. The risk practitioner should not compromise the quality or accuracy of the risk assessment, regardless of any external pressure or influence. The risk practitioner should follow the established risk assessment methodology and standards, and report the risk results and recommendations based on the facts and evidence. The other options are not the best approaches, because they may affect the credibility or reliability of the risk assessment. Conducting an abbreviated version of the assessment may result in incomplete or insufficient risk information, which may lead to poor riskdecisions or actions. Reporting the business unit manager for a possible ethics violation may escalate the situation or create a conflict of interest, which may hinder the risk assessment process or outcome. Recommending an internal auditor perform the review may transfer the responsibility or accountability of the risk practitioner, which may undermine their role or authority. References = CRISC Review Manual, 7th Edition, Chapter 2, Section 2.2.1, page 74.

Risk tolerance refers to the acceptable level of variation in outcomes related to specific risks that an organization is willing to withstand. It defines the boundaries within which the organization can operate safely and is often set by senior leadership to guide decision-making processes. In the context of integrating a new acquisition, allowing for variation in the level of risk-taking directly pertains to the organization's risk tolerance.

If preventive controls cannot be implemented due to technology limitations, the first step to reduce risk is to evaluate alternative controls. Alternative controls are those that can achieve thesame or similar objectives as the original preventive controls, but using different methods or technologies. For example, if a firewall cannot be installed due to hardware compatibility issues, an alternative control could be a network segmentation or a proxy server. Evaluating alternative controls requires assessing their feasibility, effectiveness, efficiency, and cost-benefit. Redefining the business process, developing a plan to upgrade technology, and defining a process for monitoring risk are also possible actions to reduce risk, but they are not the first step, and they may not be feasible or desirable in some situations. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 4-23.

IT risk scenarios are hypothetical situations that describe the sources, causes, and consequences of IT-related risks, and the potential impacts on the organization’s objectives, performance, and value creation12.

A corporate risk register is a document that records and tracks the significant risks that the organization faces, and the responses and actions that are taken to address them34.

The greatest benefit of incorporating IT risk scenarios into the corporate risk register is that exposure is integrated into the organization’s risk profile, which is a comprehensive and integrated representation of the risks that may affect the organization’s objectives, performance, and value creation56.

Exposure is integrated into the organization’s risk profile means that the organization has a complete and consistent view of the IT risk landscape, and the potential impacts andinterdependencies of IT risks on other types of risks, such as financial, operational, strategic, or reputational risks56.

Exposure is integrated into the organization’s risk profile also means that the organization can make informed and balanced decisions on the risk responses and actions, and allocate the appropriate resources and priorities to the IT risk management and control processes56.

The other options are not the greatest benefit, but rather possible outcomes or consequences of incorporating IT risk scenarios into the corporate risk register. For example:

Corporate incident escalation protocols are established is an outcome of incorporating IT risk scenarios into the corporate risk register that indicates the organization has defined and implemented the procedures and mechanisms for reporting and resolving IT-related incidents,and for escalating them to the appropriate authorities or levels when necessary78. However, this outcome does not measure or reflect the exposure or the risk profile of the organization, which may depend on other factors such as the frequency, severity, or complexity of the incidents78.

Risk appetite cascades to business unit management is a consequence of incorporating IT risk scenarios into the corporate risk register that indicates the organization has communicated and aligned the risk appetite, which is the amount and type of risk that the organization is willing to accept or pursue, to the business unit management, who are responsible for executing the risk strategy and objectives at the operational level . However, this consequence does not indicate or imply the exposure or the risk profile of the organization, which may vary depending on the context, environment, or stakeholder expectations .

The organization-wide control budget is expanded is an outcome of incorporating IT risk scenarios into the corporate risk register that indicates the organization has increased the amount of resources and funds that are allocated to the control processes, which are the procedures and activities that aim to ensure the effectiveness and efficiency of the organization’s operations, the reliability of its information, and the compliance with its policies and regulations . However, this outcome does not affect or determine the exposure or the risk profile of the organization, which is independent of the control budget . References =

1: IT Risk Scenarios - Morland-Austin3

2: Risk Scenarios Toolkit, ISACA, 2019

3: Risk Register Template and Examples | Prioritize and Manage Risk1

4: Risk Register Examples for Cybersecurity Leaders4

5: Risk IT Framework, ISACA, 2009

6: IT Risk Management Framework, University of Toronto, 2017

7: Security Incident Reporting and Response, University of Toronto, 2017

8: Security Incident Reporting and Response, ISACA, 2019

Risk Appetite: Linking Strategy, Risk and Performance, ISACA, 2012

Risk Appetite and Tolerance, ISACA Journal, Volume 4, 2013

The Control Process | Principles of Management2

Control Management: What it is + Why It’s Essential | Adobe Workfront5

 The best method of creating risk awareness in an organization is to ensure senior management commitment to risk training. Senior management plays a vital role in setting the tone and direction of the risk culture and governance in the organization. By demonstrating their support and participation in risk training, they can influence and motivate the employees to follow the risk policies and procedures, and to enhance their risk knowledge and skills. Marking the risk register available to project stakeholders, providing regular communication to risk managers, and appointing the risk manager from the business units are other methods of creating risk awareness, but they are not as effective as ensuring senior management commitment to risk training. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.

 AI in Heuristic Security Systems:

Heuristic security systems use artificial intelligence (AI) to identify and respond to potential threats by learning from data patterns and behaviors.

 Risk of Misclassification:

During the baselining process, AI systems establish what is considered normal behavior. If malicious activity is present during this period, it may be incorrectly classified as normal.

This misclassification can lead to undetected security breaches, as the system will not recognize these activities as threats in the future.

 Impact of Misclassification:

Misclassified malicious activities can lead to significant security risks, allowing attackers to operate undetected within the system.

It undermines the effectiveness of the heuristic system, reducing its ability to protect the organization from real threats.

 Comparing Other Risks:

Less Reliance on Human Intervention:This is a general concern but does not directly impact the accuracy of threat detection.

Difficulty in Risk Assessments:While a challenge, it is not the greatest risk compared to misclassification of malicious activity.

Outdated Patterns:While a concern, the primary risk lies in initial misclassification during baselining.

 References:

The CRISC Review Manual discusses the challenges of AI in security systems, particularly the risk of misclassification during the learning phase (CRISC Review Manual, Chapter 4: Information Technology and Security, Section 4.7.4 Artificial Intelligence) .

The RPO defines how much data loss is acceptable during system failure. If not clearly defined, restoration may skip key data, leading to incomplete recovery. ISACA guidelines highlight that alignment of RPO/RTO with business objectives is critical for viable DR planning

Internal audit is the third line of defense, providing independent assurance regarding risk management, controls, and governance effectiveness.

According to CRISC and the Three Lines Model:

“Internal audit independently reviews risk management processes and provides feedback on the achievement of objectives.”

Risk management (second line) monitors, not audits. Senior leadership (first line) executes strategy. Thus, B is correct.

CRISC Reference: Domain 1 – IT Risk Governance, Topic: Three Lines Model Roles.

Conducting regular independent reviews will provide the best measure of compliance with IT policies, as this ensures that the policies are implemented and followed consistently and effectively across the organization. Independent reviews can also identify any gaps, weaknesses, or violations in the compliance process, and recommend corrective actions or improvements.Independent reviews can be performed by internal or external auditors, regulators, or consultants, depending on the scope and purpose of the review. Evaluating past policy review reports, performing penetration testing, and testing staff on their complianceresponsibilities are not the best measures of compliance with IT policies, although they may be useful or complementary methods. Evaluating past policy review reports can provide some historical and comparative data, but it may not reflect the current or accurate situation of the compliance status. Performing penetration testing can assess the security and vulnerability of the IT systems and networks, but it does not measure the compliance with all the IT policies, such as those related to governance, operations, or quality. Testing staff on their compliance responsibilities can evaluate the awareness and knowledge of the staff, but it does not measure the actual behaviour or performance of the staff in complying with the IT policies. References = Risk and Information Systems Control Study Manual, Chapter 5: Risk and Control Monitoring and Reporting, page 187.

 Scenario analysis is the best method to identify significant events that could impact an organization. Scenario analysis is the process of creating and evaluating hypothetical situations or scenarios that represent plausible outcomes of various events or actions. Scenario analysis helps to anticipate and prepare for potential risks and opportunities, as well as to test the robustness and resilience of the organization’s strategies and plans. Control analysis, vulnerability analysis, and heat map analysis are not as effective as scenario analysis, because they focus on the existing or current state of the organization, rather than the future or alternative states. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 4-13.

The most important concern when assigning multiple risk owners for an identified risk is that accountability may not be clearly defined. Accountability is the obligation of an individual or group to take responsibility for the risk and its associated actions and outcomes. If multiple risk owners are assigned for the same risk, there may be confusion, conflict, or overlap in their roles and responsibilities, and they may not be held accountable for the risk management performance. Risk ratings being inconsistently applied, different risk taxonomies being used, and mitigation efforts being duplicated are other possible concerns, but they are not as important as accountability not being clearly defined. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.