Establishing a code of conduct for employee behavior is the most important factor for managing ethical risk, because it defines the standards and expectations for ethical conduct and decision making within the organization, and provides guidance and direction for employees to act in a responsible and ethical manner. Ethical risk is the risk of violating the moral principles or values that govern the behavior and actions of individuals or organizations, such as honesty, integrity, fairness, or respect. A code of conduct is a document that outlines the ethical principles, values, and rules that the organization and its employees must follow, and the consequences of non-compliance. A code of conduct helps to promote a positive and ethical culture within the organization, and to prevent or mitigate the ethical risks that may arise from conflicts of interest, fraud, corruption, discrimination, or other misconduct. Involving senior management in resolving ethical disputes, developing metrics to trend reported ethics violations, and identifying the ethical concerns of each stakeholder are all useful factors for managing ethical risk, but they are not the most important factor, as they do not directly address the ethical conduct and decision making of employees. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.5.1, page 67