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Pass the ACMP Global Change Management Professional CCMP Questions and answers with CertsForce

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Viewing questions 31-40 out of questions
Questions # 31:

You are in the role of identifying obstacles to achieve the desired future state. What document are you likely to have as an output of this effort?

Options:

A.

Change input


B.

Culture assessment


C.

Stakeholder analysis


D.

Risk register


Expert Solution
Questions # 32:

Linking rewards and recognition required by a change initiative is a component of which strategy?

Options:

A.

Change impact and readiness


B.

Sustainability


C.

Learning and development


D.

Measurement and benefit realization


Expert Solution
Questions # 33:

What does the change management lead need to do to sustain sponsor engagement?

Options:

A.

Provide regular updates on the change initiative status


B.

Engage lower and mid-level managers instead


C.

Communicate directly to front-line staff about change initiative


D.

Delegate sponsorship responsibilities to other stakeholders


Expert Solution
Questions # 34:

What element included in a stakeholder engagement plan ensures that the plan meets the intended outcomes?

Options:

A.

Clear metrics


B.

Stakeholder analysis


C.

Tools


D.

Informal communication


Expert Solution
Questions # 35:

You are the change agent for the public relations department that is revamping its communication strategy for transition to the future state of change within your organization. What is a key consideration in the development of your communication strategy to achieve a successful change effort?

Options:

A.

The current communication channels, tools and methods


B.

The change charter and outlined risks


C.

The organizational maturity and past change success


D.

The benefit realization and execution plan


Expert Solution
Questions # 36:

During execution of the change management plan, what elements are combined to ensure the plan is carried out as intended?

Options:

A.

Project schedule, stakeholder engagement plan and resource plan


B.

Resources, strategies, timelines, communications and learnings


C.

Benefits realization plan, resource plan and sustainability plan


D.

Timelines, communications and project plans


Expert Solution
Questions # 37:

Who is responsible for coordinating, applying and tracking change management activities?

Options:

A.

Change management lead


B.

Change stakeholder


C.

Sponsor


D.

Change agent


Expert Solution
Questions # 38:

A recommendation by a change manager to the senior executives of an organization to use consultants to fill key roles in a big change effort was rejected. What could be the reason?

Options:

A.

The gap analysis indicated that the skills required exist in the organization


B.

The skills and capabilities were not well defined on the resource request


C.

External vendors can provide human resources to assist with the change


D.

Resources were not appropriately budgeted for in the project plan


Expert Solution
Questions # 39:

The change project is ongoing but the sponsor is concerned about the readiness of the business and has asked for a change manager to be brought in. The project manager has never before worked with a change manager. What is an appropriate first measure for the change manager to take?

Options:

A.

Send out a newsletter about the onboarding of a change manager


B.

Clarify roles and responsibilities of the project manager and the change manager


C.

Begin with stakeholder analysis


D.

Introduce a tool to monitor the change management plan


Expert Solution
Questions # 40:

As the change manager on a large IT project, what is the purpose of identifying effective sponsors for the IT change effort?

Options:

A.

Differentiate accountable individuals and groups


B.

Connect the change to its owners and determine accountability requirements


C.

Ensure adequate financial support


D.

Provide tangible, measurable and manageable goals for the project


Expert Solution
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