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Pass the ACMP Global Change Management Professional CCMP Questions and answers with CertsForce

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Viewing questions 11-20 out of questions
Questions # 11:

As a mature company in a heavily regulated industry, what is one of the factors that could limit the organizational capacity to change IT systems?

Options:

A.

Extent to which the organization has experience with change management tools


B.

External environmental stability


C.

Historical experience with change


D.

Operational ability to absorb change


Expert Solution
Questions # 12:

Which planning document includes activities designed to drive the behavior of those impacted by a change initiative?

Options:

A.

Stakeholder engagement plan


B.

Sponsorship plan


C.

Transition plan


D.

Resource plan


Expert Solution
Questions # 13:

What is the objective of integrating the project management and change management plans?

Options:

A.

To identify project stakeholders and change sponsors


B.

To align tasks to facilitate adoption of change


C.

To develop integrated project charter


D.

To address risks that might occur in both the project and change plan


Expert Solution
Questions # 14:

What closure conditions need to be met so the stakeholder steering committee, senior sponsor or client can approve the closure of a change management effort?

Options:

A.

An evaluation of outcomes against objectives, lessons learned report and measurement and benefits realization plan


B.

Lessons learned report, measurement and benefit realization plan and agreement of transfer of outcomes


C.

Lessons learned report, agreement of transfer of outcomes and remediation plan


D.

An evaluation of outcomes against objectives, a lessons learned report and agreement of transfer of ownership


Expert Solution
Questions # 15:

As a project change lead, where would you document the activities designed to address the outcomes of the stakeholder analysis?

Options:

A.

Stakeholder resource plan


B.

Stakeholder engagement plan


C.

Stakeholder risk charter


D.

Stakeholder sustainability plan


Expert Solution
Questions # 16:

What refers to the extent to which an organization uses change management and project management methodologies, techniques, and tools?

Options:

A.

Change alignment


B.

Change capacity


C.

Change absorption


D.

Change maturity


Expert Solution
Questions # 17:

During a change management program, it is important to measure the success criteria and monitor if the change is achieving its expected benefits. To gauge the effectiveness of the change, a measurement and benefit realization strategy has to be implemented. What inputs do you think are vital to implement this strategy?

Options:

A.

Strategic plan, risk plan and budget plan


B.

Strategic plan, case for change, and success criteria


C.

Strategic plan, case for change and budget plan


D.

Strategic plan, sustainability plan and vision statement


Expert Solution
Questions # 18:

While managing your change plan, you find that some employees are resistant to the new ways of working and that some tasks are not being executed correctly. This raises concern that the change will not be fully adopted. To address this situation, which plan should you review?

Options:

A.

Communication plan


B.

Sponsorship plan


C.

Stakeholder engagement plan


D.

Project management plan


Expert Solution
Questions # 19:

Which section of the change management plan stresses how the change will become the organization’s normal functioning?

Options:

A.

Sustainability plan


B.

Benefits realization plan


C.

Business case


D.

Stakeholder engagement plan


Expert Solution
Questions # 20:

When executing the change management plan, it is possible that the initial financial forecasting of budget and resources may change. What are the key measures the change lead should take to ensure senior stakeholders are kept informed?

Options:

A.

Provide regular reports on spending against the budget for senior stakeholders to ensure transparency


B.

Provide updates to senior stakeholders only if and when the planned budget is impacted to minimize confusion and time


C.

Ask the project/program manager to provide updates on the planned budget for the change


D.

Regularly send an email to the project team asking for more funding for resources as needed


Expert Solution
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