ACMP Global Certified Change Management Professional CCMP Question # 14 Topic 2 Discussion
CCMP Exam Topic 2 Question 14 Discussion:
Question #: 14
Topic #: 2
What closure conditions need to be met so the stakeholder steering committee, senior sponsor or client can approve the closure of a change management effort?
A.
An evaluation of outcomes against objectives, lessons learned report and measurement and benefits realization plan
B.
Lessons learned report, measurement and benefit realization plan and agreement of transfer of outcomes
C.
Lessons learned report, agreement of transfer of outcomes and remediation plan
D.
An evaluation of outcomes against objectives, a lessons learned report and agreement of transfer of ownership
ACMP outlinesclosure as a structured process. Before approval, three critical conditions must be satisfied:
Evaluation of outcomes vs. objectives– validating adoption and benefits achievement.
Lessons learned report– capturing successes, gaps, and recommendations for future efforts.
Agreement of transfer of ownership– ensuring accountability is shifted from the project to operations for sustainability.Options A and B miss the explicit ownership transfer, while C lacks outcome evaluation. Option D captures all required closure conditions.(Reference: ACMP Standard, Process Group 5 – Close; Activities: Evaluate outcomes, document lessons, and transfer ownership to operational owners.)
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