•Since this issue occurred after a configuration change on a Layer 3 switch, the most likely cause is misconfigured ACLs (Access Control Lists).
•ACLs control which traffic is allowed or denied, so an incorrect ACL may be blocking access to the file server.
•Why not the other options?
•Switching loop (B): A switching loop occurs at Layer 2 (not Layer 3) and causes network-wide broadcast storms, not just loss of access to a file server.
•Duplicate IP addresses (C): This would cause connectivity issues for the devices with the conflict, but not necessarily prevent all users from accessing the file server.
•Wrong default route (D): The default route is used for traffic leaving the local network. If users are unable to access an internal file server, this is unlikely to be the issue.
[Reference:, CompTIA Network+ (N10-009) Official Guide – Chapter 8: Network Access Control and ACLs, , , , , , , , ]
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