Pass the Salesforce Community Cloud CRT-271 Questions and answers with CertsForce

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Viewing questions 71-80 out of questions
Questions # 71:

Northern Trail Outfitters launched a Lightning Community. Community members reports being unable to view the menu option to see their work orders. The Salesforce Administrator has validated the following: - The user profile has read access to the work order object - The user profile has membership to the community What should the Salesforce administrator verify to troubleshoot this issue?

Options:

A.

Work Order is adding to the Navigation Menu inCommunity Builder


B.

Work Order is added to the navigation menu in administration


C.

The Work Order tile is added to Community workspaces


D.

The Work Order component is marked publicly viewable


Expert Solution
Questions # 72:

A Salesforce Admin at universal Containers notices that a large number of unauthenticated users are accessing Community pages. Their org is on the Salesforce Enterprise Edition. What is the average number of monthly page views allowed?

Options:

A.

300,000


B.

500,000


C.

1,000,000


D.

100,000


Expert Solution
Questions # 73:

A Salesforce Admin needs to build a self-service Community. 

Which three steps should the Salesforce Admin take before building the Community in Salesforce? Choose 3 answers.

Options:

A.

Configure a search for articles and discussions in the Community.


B.

Gather branding assets, including images and logo for the Community.


C.

Create email templates to be usedin the community.


D.

Add discussions on topics that can be published in the Community.


E.

Enable the Service Cloud features to be used in the Community, including Knowledge and Case.


Expert Solution
Questions # 74:

Universal Containers needs to set up a custom domain to create a branded community experience with increased domain security. Which three steps should a Salesforce admin take to meet these requirements? Choose 3 answers

Select one or more of the following:

Options:

A.

Configure profile/permissions for a public user


B.

In setup, select domains and click add a domain


C.

Select the option to allow Advanced Security in Community Management


D.

Add the certificate thatsupports the specified domain


E.

Create a new certificate using certificate and key management


Expert Solution
Questions # 75:

Northern Trail Outfitters launched a Community using the Customer Service template. Community users have requestedquick access to the Projects custom object in the Community navigation. The Community user profile has Read access on this object. Which three actions should a Community Cloud consultant take to fulfil this request?

Choose 3 answers

Add a menu item to theNavigation Menu component

Define an External URL menu item type pointing to the Project list page

Select the list view that appears on the Project landing page

Create a web tab for the Project object through Tabs in Setup

Define a Salesforce Object menuitem type for the Project object

Options:

A.

Export the Customer Community template in the Builder Settings


B.

Select the created Bolt solution in the Community Creation wizard


C.

Select the created Bolt solution in the Builder Themes


D.

Define the name, images, and features of the template


E.

Export the Customer Community using Site.com Studio


Expert Solution
Questions # 76:

Northern Trail Outfitters has recentlylaunched a partner program to increase sales. The VP of Sales has the following goals:

- Drive more revenue from sales channels

- Allow channel partners to provide service to buyers

- Get deal visibility in real time

Which option should Northern Trail Outfitters consider to meet these requirements?

Select one or more of the following:

Options:

A.

Guided selling for Community Cloud


B.

CPQ for Community Cloud


C.

Direct pricing for Community Cloud


D.

Sales channels the Community Cloud


Expert Solution
Questions # 77:

The Community administrator at Universal Containers has received reports from users about not being able to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part. Why are users unable to see each other in the People tab?

Select one or more of the following:

Options:

A.

External users cannot view each other within Partner Communities


B.

Users did not approve each others' Friend Requests within the Community


C.

External users can only view eachother if they are in the same Account


D.

The Administrator has deselected Community User Visibility


Expert Solution
Questions # 78:

A company uses CMS (Content Management System) to store and manage public content. TheVP of Advertising wants to run marketing and advertising campaigns in the Community using that content. How should the Administrator render advertising content in the Community?

Select one or more of the following:

Options:

A.

Build a custom integration point between the CMS and the Community


B.

Use Process Builder to import content from the CMS on a periodic basis


C.

Download and install the Community Content package from the AppExchange


D.

Configure CMS Connect to pull content from the CMS


Expert Solution
Questions # 79:

Universal Containers has built a Partner Community for its users. Users must accept an agreement when logging into the community for the first time.

What are three ways for a Salesforce administrator to meet this requirement? Choose 3 answers

Select one or moreof the following:

Options:

A.

Customise the user registration page to include the user agreement and "complete registration on acknowledgement"


B.

Leverage audiences and the page variations to hide content in the Community until the user agreement has been accepted


C.

Build a site.com page with a user agreement and replace the login page with "complete registration on acknowledgement"


D.

Redirect users to a custom page displaying a user agreement before users login for the first time


E.

Use login flows to show theuser agreement when Community users log in for the first time


Expert Solution
Questions # 80:

Universal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership. How should the Community Cloud Consultant educate employees on how to access the Community?

Select one or more of the following:

Options:

A.

Recommend employees use a separate username for Community access


B.

Advise employees to use the "Login in as" functionality


C.

Direct employees to the App Launcher


D.

Direct employees to the global header


Expert Solution
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Viewing questions 71-80 out of questions