Northern Trail Outfitters has a Customer Community for viewing discussions and Knowledge articles. The Customer Support team needs to add custom fields on articles for internal comments and additional references. What is the most efficient way for the Salesforce Admin to hide the custom fields from customers? Choose one answer
Universal Containers is launching a Community to provide a self-help channel to their customers and partners. Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise casesfor their customers, but will NOT need channel sales capabilities. Which license should a Salesforce Admin use for the partner users?
Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template -based Community access to this information for their vanpools. What is themost efficient way to accomplish this task?
When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT Visible to all partner Community users. What should the Salesforce Admin do to fix this problem?
What must your enable at the User level to ensure External Users are able to view Knowledge?
One of the features of Salesforce Communities is being able tonest Topics (i.e. Level 1 (parent), Level 2, Level 3) what is the maximum number of topics you are able to create for each level?
Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?
Universal Ketchup Containers are ready to start adding Members to their brand new Customer Plus Community. Whatsteps would an administrator take to do this?
STION NO: 177
Universal Containers needs to add their own logo to the Community login page.What is the most efficient way for the Salesforce Admin to accomplish this?
Universal Containers needs to add a page to their Customer Service Template-based Community. Authors will manually add the content to the page. What should be the first step to add this page to the site?
Select one or more of the following: