Pass the Salesforce Community Cloud CRT-271 Questions and answers with CertsForce

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Questions # 21:

Youwere really excited to read about the community template features in the latest Salesforce Release Notes, but you have noticed that after the release you still don't have the features available in your Community, what steps should you take to resolve this?

Options:

A.

Update your Template to the latest Version in Community Manager


B.

Deactivate and Reactive your Community


C.

Update your Template to the Latest Version in Community Settings


D.

Log a case with Salesforce Support


E.

Update your Template to the latest version in Community Builder


Expert Solution
Questions # 22:

A salesforce admin at Universal Containers notices that a large number of unauthenticated usersare accessing Community pages built using Force.com sites. Their org is on the Salesforce Enterprise Edition. What is the maximum number of monthly page views allowed?

Options:

A.

500,000


B.

300,000


C.

1,000,000


D.

100,000


Expert Solution
Questions # 23:

You have created a custom object to list all upcoming company events, including speaker bio's and location and now wish to expose this publicly on your Customer Community. How are you are able to edit the public access settings? [Select Two]

Options:

A.

Go into the Community Page Manager and update the Page Access control to Public


B.

Go into the Setup Menu >> Profiles >> edit the object settings on the guest community profile


C.

Add the sample code provided on help.salesforce.com to the head markup and add the object name you want to expose publicly


D.

Install the Community Object Permissions Manager from the AppExchange for advanced data sharing options


E.

Go into the Community Manager and select the objects that are available publicly


F.

Go into the Community Builder and navigate to settings and click on the hyperlink to the Guest User Profile


Expert Solution
Questions # 24:

You have spent the last two weeks getting your community ready for the prime time and have recently deployed your configuration to production and now wish to make it publicly available.What steps do you take to do this?

Options:

A.

Deploying to production automatically enables the community


B.

Go into the Community Builder >> Settings and Activate the community


C.

Go into the Community Manager >> Administration and Activate the community


D.

Go into the Community Manager >> Administration >> Settings and Activate the Community


E.

The community will automatically activate when you add users to it


Expert Solution
Questions # 25:

When allowing external users to Create and Edit reports, what important step must your complete first?

Options:

A.

Enable Read and Write to Reports on the Community Profile


B.

Enable the Enhanced Sharing Model


C.

Create a Permission Set with Create and Edit reports checked so that you can manage which users within the Community are able to create Reports


D.

Share each Report and Dashboard Folder required with the respective communityprofiles?


E.

Ensure that Create and Edit reports in checked on the Community Profile


Expert Solution
Questions # 26:

The Capricorn Coffee Community contains a section focused on Coffee Bean Types. That section contains areas focused on Java, Arusha, and Pacamara. A Salesforce Admin needs to make sure that end users can easily discover the Java, Arusha, and Pacamara sections. When setting up the Community, which two steps should a Salesforce Admin take to meet the requirement? Choose 2 answers

Options:

A.

Assign relevant articles to a group


B.

Add the More Topics link to the navigation menu


C.

Make sure subtopics are enabled in the page headline


D.

Enable Feed Tracking for these topics


Expert Solution
Questions # 27:

Company X has created a community andwishes to change the branding to match their website. Which 3 actions could they take.

Options:

A.

Import the company logo and a custom color palette will be generated


B.

Use custom CSS


C.

Link to an external website and the CSS will be automatically generated


D.

Use HEX values within the color swatch


Expert Solution
Questions # 28:

Regional Containers wish to establish a Community for their Partner network. They have complex requirements and from sampling their Partner network thereis no need to provide mobile capabilities. What type of community best suits Regional Containers needs?

Options:

A.

Koa


B.

Visual Force + Tabs


C.

Kookaburra


D.

Aloha


E.

Napili


Expert Solution
Questions # 29:

Universal Containers allows Guest users to create cases in the Customer Service Community. The Salesforce Admin is getting feedback that the current case page has unnecessary fields for guest users. Howshould the Salesforce Admin address this issue?

Options:

A.

Create a new Case page in Community Builder and include required fields.


B.

Create a Global Action and update the layout to include required fields.


C.

Create a record type for Guest users and associate to the Case page layout.


D.

Create a custom case page for Guest users and add required fields.


Expert Solution
Questions # 30:

Universal Containers wants to build a Community for all their employees. Currently, some of their employees are NOT Salesforce users. How should the Salesforce Admin enable access to the Community for the users who are currently NOT Salesforce users?

Options:

A.

Allow the users to self -register to the Community


B.

Create the users as contacts and enable them as Community users


C.

Create the users in Salesforce and add their profile to the Community


D.

Add the users to the Community as members


Expert Solution
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