Pass the Salesforce Community Cloud CRT-271 Questions and answers with CertsForce

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Viewing questions 41-50 out of questions
Questions # 41:

What two things should the Salesforce Admin do to achieve this? Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members.

Options:

A.

Find and install a Visualforce survey app from the AppExchange.


B.

Create a new page, add the standard survey components, and publish.


C.

Build custom Lightning survey components for the template.


D.

Find and install a Lightning survey app from the AppExchange.


Expert Solution
Questions # 42:

Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?

Options:

A.

Download the Advanced Community Moderation lightning component and configure it in the Community Builder


B.

Use a Community Moderation Rule


C.

Define Community Member Criteria


D.

Leverage the Community Cloud Moderation API with APEX


Expert Solution
Questions # 43:

A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case. What should the Community Cloud consultant use to distribute the Lightning Bolt solution?

Options:

A.

Managed Package


B.

MetadataAPI


C.

Change Set


D.

Unmanaged Package


Expert Solution
Questions # 44:

Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account. How should the Salesforce Admin fulfil this requirement?

Options:

A.

Promote the CEO partner user to delegated admin on the partner account


B.

Assign Super User access to the CEO partner user on the Contact page


C.

Add a third role to the partner account hierarchy for the CEO partner user


D.

Make the CEO partner user the owner of the partner account


Expert Solution
Questions # 45:

A Salesforce Admin enables "Allow members to Flag" inCommunity Workspaces.Which two content types can members flag as inappropriate? (Choose two.)

Options:

A.

Posts and Comments


B.

Topics


C.

Files


D.

Articles


Expert Solution
Questions # 46:

Universal Containers needs to create a Community that meets the following requirements:

- Self-Service Support Community, in which customer and partner users are community members

- Partner users help Universal Containers by adding or resolving cases for their customers within the Community

- Partner users need access to some standardobjects except Leads, Campaigns and Opportunity Objects

- Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers

Which licence type should a Salesforce Administrator use for these Partner users?

Select oneor more of the following:

Options:

A.

Customer Community Plus licence


B.

Partner Community licence


C.

Employee Community licence


D.

Customer Community licence


Expert Solution
Questions # 47:

Universal Containers (UC) recently built a community for its customers. UC stores customer invoices outside of Salesforce. UC wants to allow customers to be able to search for and view the invoices immediately after creation. Which Salesforce feature should the Community Cloud consultant recommend?

Select one or more of the following:

Options:

A.

Files connect


B.

External services


C.

File sync


D.

Chatter and files


Expert Solution
Questions # 48:

Universal Containers needs to match the color scheme of their Customer Service Template-based Community withUniversal Containers' branding colors.

What is the most efficient way to accomplish this task7

Options:

A.

Download HTML/CSS from the company's website and upload it inside the Experience Builder.


B.

Get HEX codes for branding colors from the company's website andmanually add them inside the Branding Editor.


C.

Select an available color scheme inside the Branding Editor that most closely matches the company's branding colors.


D.

Upload the company logo to generate a color palette that matches the company's brandingcolor.


Expert Solution
Questions # 49:

Universal Containers builds their customerCommunity on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?

Options:

A.

From the All Communities setup page


B.

From the Community Workspaces


C.

From the Community site


D.

From the Community Builder


Expert Solution
Questions # 50:

Universal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts. Which action should the Salesforce administrator take when setting upasset sharing to ensure that Community users can see their account assets?

Select one or more of the following:

Options:

A.

Create a sharing rule for each accounts


B.

Use Apex managed sharing to grant access to the Community users


C.

Implement the role hierarchy on the Customer Community


D.

Set up a sharing set that references the Account ID on the asset


Expert Solution
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