Pass the Salesforce Salesforce Administrator ADM-201 Questions and answers with CertsForce

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Questions # 21:

An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW

Computing.

What should the administrator do to meet the deadline without increasing the budget?

Options:

A.

Train someone on the sales and marketing teams to build dashboards.


B.

Check the AppExchange for prebuilt Solution that can be easily customized.


C.

Hire a Consultant to build the custom dashboards.


D.

Build the dashboards manually to meet the deadline.


Expert Solution
Questions # 22:

Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.

What should the administrator use to achieve this?

Options:

A.

Assignment Rules


B.

Case Rules


C.

Workflow Rules


D.

Escalation Rules


Expert Solution
Questions # 23:

Cloud kicks has the organization-wide sharing default set to private on the shoe object. The

sales manager should be able to view a report containing shoe records for all of the sales reps on their

team.

Which 3 items should the administrator configure to provide appropriate access to the report?

Choose 3 answers

Options:

A.

Custom report type.


B.

Folder access


C.

Report subscription


D.

Field level security


Expert Solution
Questions # 24:

Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants

an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the

company is performing at any point in time.

How should an administrator create the dashboard without changing any sharing setting?

Options:

A.

Update the dashboard to folder settings to manager for the sales reps role.


B.

Add a filter to the dashboard to filter the opportunities by owner role.


C.

Build individual dashboards for profiles that need to see the enterprise results.


D.

Create a dashboard with the running User set as someone who can see all Opportunities


Expert Solution
Questions # 25:

The administrator at cloud kicks has been ask to change the company’s Shoe style field to

prevent users from selecting more than one style on a record.

Which two steps should an administrator do to accomplish this?

Choose 2 answers

Options:

A.

Reactivate the appropriate Shoe Style values after the field type changes.


B.

Select the “Choose only one value “checkbox on the pick list field.


C.

Back-up the Shoe Style values in existing records.


D.

Change the field type from a multi-select picklist field to a picklist field.


Expert Solution
Questions # 26:

Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.

Which two steps should the administrator configure to meet this requirement?

Choose 2 answers

Options:

A.

Add a custom master-detail field for shoe designs on the Product object,


B.

Create a custom object for shoe designs.


C.

Use the standard object for designs.


D.

Configure a custom lookup field for shoe designs on the Product object.


Expert Solution
Questions # 27:

Northern Trail Outfitters is using one profile for all of its marketing users, providing read-only

access to the Campaign object. A few marketing users now require comprehensive edit access on

Campaigns.

How should an administrator fulfil this request?

Options:

A.

Permission sets


B.

Organization-wide defaults


C.

Marketing user checkbox


D.

Field-level security


Expert Solution
Questions # 28:

Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted,

and there can be multiple design for one product across various stages.

Which two steps should the administration configure to meet this requirement?

Choose 2 answers

Options:

A.

Create a Custom Object for shoe design.


B.

Configure a Custom Lookup Field for shoe design on the product object.


C.

Add a custom master detail field for shoe design on the Product Object.


D.

Use the Standard Object for designs.


Expert Solution
Questions # 29:

An administrator wants to create a form in Salesforce for users to fill out when they lose a client.

Which automation tool supports creating a wizard to accomplish this goal?

Options:

A.

Process Builder


B.

Approval Process


C.

Outbound Message


D.

Flow Builder


Expert Solution
Questions # 30:

Cloud Kicks users are seeing error messages when they use one of their screen flows. The error

messages are confusing but could be resolved if the users entered more information on the account

before starting the flow.

How should the administrator address this issues?

Options:

A.

Remove validation rules so that the users are able to process without complete records.


B.

Create a permission set to allow users to bypass the error.


C.

use a fault connector and display a screen with text explaining what went wrong and how to correctit.


D.

Uncheck the end user Flow Errors box in setup.


Expert Solution
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