Pass the Salesforce Salesforce Administrator ADM-201 Questions and answers with CertsForce

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Questions # 41:

Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status

values as they are on the path. Agents should be prohibited from preventing the case back to a previous

status.

Which Feature Should an administrator use to fulfill this request?

Options:

A.

Validation rules.


B.

Global Value Picklists


C.

Predefined field Values.


D.

Dependent Picklists.


Expert Solution
Questions # 42:

Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead

source has been selected.

How should the administrator accomplish this goal?

Options:

A.

Make Lead Source a dependent picklist to the Opportunity stage field.


B.

Configure a validation rule requiring Lead Source when the stage is set to closed won.


C.

Change the Opportunity stage field to read only on the page layout.


D.

Modify the Opportunity stage a dependent picklist to the Lead source field.


Expert Solution
Questions # 43:

The Client services and customer support teams share the same profile but have different

permission sets. The Custom Object Retention related list needs to be restricted to the client services teamon the Lightning record page layout.

What should the administrator use to fulfil this request?

Options:

A.

Sharing settings


B.

Page Layout Assignment


C.

Component Visibility


D.

Record Type Assignment


Expert Solution
Questions # 44:

AW Computing has six sales teams in a region. These teams always consists of the same account

manager, engineer, and assistant.

What should the administrator configure to make it easier for teams to collaborate with the same

customer?

Options:

A.

Enable and configure standard opportunity teams with splits.


B.

Enable account teams and show the users how to set up a default account team.


C.

Create a queue for each team and assign account ownership to the queue.


D.

Propose the users manually share all their accounts with their teammates.


Expert Solution
Questions # 45:

Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.

How should the administrator complete this requirement?

Options:

A.

Auto - Response Rules


B.

Validation Rule


C.

Escalation Rule


D.

Assignment Rule


Expert Solution
Questions # 46:

Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.

Which field type should an administrator use to capture coordinates?

Options:

A.

Geolocation


B.

Geofence


C.

Custom address


D.

External lookup


Expert Solution
Questions # 47:

The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several

fiscal quarters so they can set goals and benchmark how reps are performing.

Which two features should the administrator configure?

Choose 2 answers

Options:

A.

Sales Quotes


B.

Opportunity List View


C.

Forecasting


D.

Opportunity Stages


Expert Solution
Questions # 48:

DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that

generated leads for loans. DHR needs to complete the project within 30 days and has maxed out its

budget for the year.

Which AppExchange item should help the administrator to meet the request?

Options:

A.

Lightning Data


B.

Lightning Community


C.

Flow Solutions


D.

Bolt Solutions


Expert Solution
Questions # 49:

The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the

Contact when leads are converted.

Which two items should the administrator do to make sure these values are populated?

Choose 2 answers

Options:

A.

Create a custom picklist field on Contact.


B.

Update the picklist value with a validation rule.


C.

Map the picklist field on the Lead to the Contact.


D.

Set the picklist field to be required on the Lead Object.


Expert Solution
Questions # 50:

Universal Containers (UC) would like to count the number of open cases associated with each

account and update the account with this value every Friday evening. UC has several hundred open

cases at any given time.

What should the administrator use to complete this request?

Options:

A.

Use a record trigger flow.


B.

Use a scheduled process builder.


C.

Use a Roll-Up summary.


D.

Use a scheduled flow


Expert Solution
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