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Salesforce Certified Platform Administrator (Plat-Admn-201) ADM-201 Question # 22 Topic 3 Discussion

Salesforce Certified Platform Administrator (Plat-Admn-201) ADM-201 Question # 22 Topic 3 Discussion

ADM-201 Exam Topic 3 Question 22 Discussion:
Question #: 22
Topic #: 3

Cloud Kicks has implemented an Employee Agent to answer benefits questions for its employees. How should a Platform Administrator prevent the agent from responding to staff members’ questions about the CEO’s private health plan and benefits?


A.

Configure assignment rules to assign the agent to employee data.


B.

Ensure the users’ permissions and field-level security restrict access to the CEO’s health plan.


C.

Modify the agent’s instructions and guardrails to block questions related to the CEO’s health plan.


D.

Train the agent on employee health plans instead of the CEO’s health plan.


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