Pass the Pegasystems CPBA PEGACPBA24V1 Questions and answers with CertsForce

For an application to process a new customer loyalty account with data stored in a data relationship with an external data source, you should create a data reference field.

Data Reference Field: This field type allows the application to reference and use data from an external source without embedding it directly within the case. This is suitable for maintaining up-to-date information and integrating with external systems.

Comprehensive and Detailed Explanation From Exact Extract:

This question tests SLA intervals.

A: Incorrect. Passed Deadline has escalations. Extract: Pega Academy, SLAs: “Passed Deadline triggers escalations.”

B: Incorrect. Urgency applies. Extract: Pega Academy, SLAs: “Passed Deadline increases urgency.”

C: Incorrect. SLAs are configured in App Studio. Extract: Pega Academy, SLAs: “SLAs are set in App Studio.”