Pass the Isaca Isaca Certification COBIT-2019 Questions and answers with CertsForce

 An element of governance is evaluating stakeholder needs to determine enterprise objectives. This is based on the principle of stakeholder value, which states that “governance of enterprise I&T should ensure that stakeholder needs, conditions and options are evaluated to determine balanced, agreed-on enterprise objectives to be achieved; setting direction through prioritization and decision making; and monitoring performance and compliance against agreed-on direction and objectives” 1. Evaluating stakeholder needs involves identifying who the stakeholders are, what their interests and expectations are, and how they can influence or be influenced by the enterprise’s activities2. References: 1: COBIT 2019 Framework: Introduction and Methodology, page 23 2: COBIT 2019 Framework: Governance and Management Objectives, page 18

 COBIT guidance should be customized to meet specific enterprise needs, as different enterprises have different goals, objectives, risks, and requirements. COBIT provides a flexible and adaptable framework that can be tailored to suit the enterprise’s context and environment. COBIT also provides guidance on how to customize the framework using design factors and focus areas.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

 The design factor associated with a highly regulated enterprise is likely to attribute more importance to documented work products and policies. A design factor is a characteristic or aspect of an enterprise that influences the design and implementation of a governance system. They include factors such as enterprise size, industry sector, risk profile, regulatory environment, sourcing model, etc. A highly regulated enterprise is one that operates in an industry or market that is subject to strict laws, rules, standards, or guidelines that affect its business processes, products, services, etc. A highly regulated enterprise would need to ensure compliance with these requirements by documenting its work products and policies, as well as by providing evidence of their implementation and effectiveness.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

The Skills Framework for the Information Age (SFIA) has been used as a basis for developing guidance for the COBIT governance component of people, skills and competencies. SFIA is a globally recognized framework that describes the skills required by professionals who work with information and technology2, p. 36. References: 2: COBIT 2019 Framework: Introduction and Methodology

In COBIT 2019, DevOps is classified as a design factor and a hybrid method. Design factors influence the tailoring of a governance system. As a hybrid method, DevOps combines development and operations practices, emphasizing continuous delivery and integration. This concept aligns with COBIT’s adaptable framework, which accommodates various focus areas and methodologies to enhance agility and responsiveness in IT processes​.

The function of a mapping table when determining the initial scope of a new governance system is to indicate the relevance of a governance or management objective with a particular design factor. A mapping table is a tool that helps to identify and prioritize the governance and management objectives that are most applicable and important for the enterprise, based on its specific characteristics and context. A design factor is one of the characteristics of the enterprise that influence the design and operation of a governance system, such as size, industry, culture, strategy, etc. A mapping table shows the degree of relevance of each governance and management objective with each design factor, using a scale from 0 (not relevant) to 5 (very relevant). The function is based on the COBIT 2019 Design Guide, page 23. References: : COBIT 2019 Design Guide | Digital | English

The high-level risk analysis is a process that involves identifying, assessing, and prioritizing the information and technology risks that an enterprise faces in relation to its governance system design. The high-level risk analysis helps to determine the level of risk appetite and tolerance that an enterprise has for its information and technology activities, as well as the level of control and assurance that is required for its governance framework. The primary benefit of conducting a high-level risk analysis during governance design is to prioritize governance and management objectives. The governance and management objectives are the statements of what an enterprise wants to achieve in terms of its information and technology governance. The governance and management objectives are derived from the enterprise goals, which are the high-level statements of what an enterprise wants to achieve in terms of its mission, vision, values, and strategy. By conducting a high-level risk analysis, an enterprise can identify the areas of risk that have the most impact on its enterprise goals, and therefore prioritize the governance and management objectives that address those risks. This will also help to align the governanceframework with the enterprise’s strategy and objectives12 References: 1: COBIT 2019 Design Guide: page 41-43 2: COBIT 2019 Framework: Introduction and Methodology: page 25-26

 An actionable strategy and governance system enables an enterprise to maximize value from the use of I&T by providing direction, alignment, oversight, and performance measurement. A strategy defines the enterprise’s vision, mission, goals, and objectives, and how I&T can support them. A governance system ensures that the strategy is implemented effectively and efficiently, and that the outcomes are monitored and evaluated. COBIT provides a comprehensive governance system for enterprise I&T that covers all aspects of governance, management, and enablers.13 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives

The EGIT implementation life cycle consists of four stages: initiating an EGIT program, defining the EGIT implementation road map, developing the EGIT implementation program plan, and executing the EGIT implementation program plan. The third stage, developing the EGIT implementation program plan, involves identifying and defining the success metrics for the EGIT continual improvement program. These metrics should be aligned with the enterprise goals and objectives, and should measure the performance and outcomes of the EGIT processes and practices. The success metrics should also be SMART (specific, measurable, achievable, relevant, and time-bound), and should be communicated to all stakeholders involved in the EGIT program. References: : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 26 1 : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 41 

A focus area within COBIT is a topic that is relevant to governance and management of enterprise information and technology, and that requires additional guidance to address specific challenges or priorities. Digital transformation is one of the focus areas that COBIT provides guidance on, as it involves the use of technology to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements1, p. 23. References: 1: COBIT 2019 Framework: Introduction and Methodology