The enterprise goal titled quality of management information is within the customer dimension of the IT balanced scorecard. The customer dimension focuses on how well the enterprise meets the needs and expectations of its customers and stakeholders. Quality of management information is one of the 17 generic enterprise goals defined by COBIT that supports the customer dimension. It describes the desired outcome of providing accurate, timely, relevant, and reliable information to support decision making and performance management. 1 3 References: COBIT 2019 Framework: Introduction and Methodology , COBIT 2019 Framework: Governance and Management Objectives
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