The IT implementation methods design factor describes how an enterprise develops, delivers, and maintains its IT solutions. There are four IT implementation methods defined in COBIT 2019: traditional, agile, DevOps, and hybrid. Each method has different implications for the governance and management of information and technology in terms of focus areas, processes, practices, roles, structures, and metrics. The IT implementation method that requires the highest level of participation by users at multiple stages of software development is agile. Agile is an IT implementation method that emphasizes flexibility, adaptability, collaboration, customer satisfaction, and value delivery. One of the characteristics of agile is that it involves frequent and direct interaction with users throughout the software development life cycle, from requirements gathering to testing to deployment. Users are considered as key stakeholders who provide feedback, input, validation, verification, acceptance, and evaluation of the IT solutions. Users are also involved in prioritizing the features and functionalities of the IT solutions based on their needs and expectations. Agile aims to deliver IT solutions that meet user requirements and expectations in a timely and cost-effective manner.