Pass the CompTIA A+ 220-1202 Questions and answers with CertsForce

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Viewing questions 41-50 out of questions
Questions # 41:

A town clerk wants to work from home and access documents on a town hall server. What should a technician set up?

Options:

A.

VNC


B.

RDP


C.

VPN


D.

SSH


Expert Solution
Questions # 42:

A customer is unable to open some files on their system. Each time the customer attempts to open a file, the customer receives a message that the file is encrypted. Which of the following best describes this issue?

Options:

A.

Keylogger


B.

Ransomware


C.

Phishing


D.

Cryptominer


Expert Solution
Questions # 43:

A technician thinks that an application a user downloaded from the internet may not be the legitimate one, even though the name is the same. The technician needs to confirm whether the application is legitimate. Which of the following should the technician do?

Options:

A.

Compare the hash value from the vendor.


B.

Run Task Manager and compare the process ID.


C.

Run the application in safe mode.


D.

Verify the file name is correct.


Expert Solution
Questions # 44:

An employee is trying to connect their company laptop to airport Wi-Fi. A pop-up with the airport logo appeared and was closed quickly. The internet does not work. What should a help desk technician suggest?

Options:

A.

Look for a wall socket with RJ45 and try to connect


B.

Contact the airport IT department


C.

Tell the employee that company policy prohibits connection to public Wi-Fi


D.

Reconnect to the network and read the pop-up carefully


Expert Solution
Questions # 45:

Technicians are failing to document user contact information, device asset tags, and a clear description of each issue in the ticketing system. What should the help desk management implement?

Options:

A.

Service-level agreements


B.

Call categories


C.

Standard operating procedures


D.

Knowledge base articles


Expert Solution
Questions # 46:

An administrator received an email stating that the OS they are currently supporting will no longer be issued security updates and patches. Which of the following is most likely the reason the administrator received this message?

Options:

A.

Support from the computer's manufacturer is expiring


B.

The OS will be considered end of life


C.

The built-in security software is being removed from the next OS version


D.

A new version of the OS will be released soon


Expert Solution
Questions # 47:

The battery on a user’s smartphone discharges quickly when the user travels. The smartphone was replaced two weeks ago. Which of the following should a technician do first?

Options:

A.

Replace the battery with a higher capacity option


B.

Provide an external battery to extend the usage time


C.

Ensure that the charging port is working as expected


D.

Look for applications that are reporting the highest utilization


Expert Solution
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