Pass the CompTIA A+ 220-1202 Questions and answers with CertsForce

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Questions # 21:

A technician installs a Bluetooth headset for a user. During testing, the sound still comes from the speaker on the computer. The technician verifies the headset shows up in Device Manager. Which of the following would the technician most likely do to fix this issue?

Options:

A.

Update the drivers for the wireless headset


B.

Replace the battery on the headset and try again later


C.

Verify that the sound is not muted in the control panel


D.

Change the headset as the default device in sound settings


Expert Solution
Questions # 22:

A company wants to use a single operating system for its workstations and servers and avoid licensing fees. Which of the following operating systems would the company most likely select?

Options:

A.

Linux


B.

Windows


C.

macOS


D.

Chrome OS


Expert Solution
Questions # 23:

A technician verifies that a malware incident occurred on some computers in a small office. Which of the following should the technician do next?

Options:

A.

Quarantine the infected systems


B.

Educate the end users


C.

Disable System Restore


D.

Update the anti-malware and scan the computers


Expert Solution
Questions # 24:

A user is attempting to open on a mobile phone a HD video that is hosted on a popular media streaming website. The user is receiving connection timeout errors. The mobile reception icon area is showing two bars next to 3G. Which of the following is the most likely cause of the issue?

Options:

A.

The user does not have Wi-Fi enabled.


B.

The website's subscription has run out.


C.

The bandwidth is not fast enough.


D.

The mobile device storage is full.


Expert Solution
Questions # 25:

A user decides to switch to Windows from Linux and is trying to migrate data using an external USB hard disk. However, when the user connects the cable to the Windows machine, an error message appears stating the device must be formatted before it can be used. The hard disk works as expected when connected to the Linux machine. Which of the following should the user do to resolve this issue?

Options:

A.

Configure Windows firewall to allow data from Linux systems


B.

Replace the cable with Windows-supported hardware


C.

Apply a firmware update from the PC manufacturer


D.

Update the file allocation system to exFAT


Expert Solution
Questions # 26:

Which of the following provides information to employees, such as permitted activities when using the organization's resources?

Options:

A.

AUP


B.

MNDA


C.

DRM


D.

EULA


Expert Solution
Questions # 27:

A technician needs to disable guest log-ins on domain-joined desktop machines. Which of the following should be used?

Options:

A.

Group Policy


B.

Firewall


C.

Microsoft Management Console


D.

MSConfig


Expert Solution
Questions # 28:

What is the next step a technician should take after completing malware cleanup?

Options:

A.

Perform a secondary antivirus scan


B.

Educate the end user


C.

Reimage the computer


D.

Review system logs


Expert Solution
Questions # 29:

A Windows 11 Home device is receiving constant pop-ups about an urgent need to update antivirus software in order to remove a detected threat. The user has been clicking the "X" button but the window keeps reappearing. The pop-up includes an "OK" button to install the update. What should the user do next?

Options:

A.

Click the "OK" button to install the update


B.

Reinstall the Windows Operating System


C.

Run System File Checker


D.

Verify the current status and settings of protection measures


Expert Solution
Questions # 30:

Multiple users are reporting audio issues as well as performance issues after downloading unauthorized software. You have been dispatched to identify and resolve any issues on the network using best practice procedures.

INSTRUCTIONS

Quarantine and configure the appropriate device(s) so that the users’ audio issues are resolved using best practice procedures.

Multiple devices may be selected for quarantine.

Click on a host or server to configure services.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

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Expert Solution
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