Pass the CompTIA A+ 220-1202 Questions and answers with CertsForce

Comprehensive and Detailed Explanation From Exact Extract:

AnNDA (Non-Disclosure Agreement)is used to ensure confidentiality of sensitive company information, especially when interacting with external parties.

FromQUENTIN DOCTER - COMPTIA A+ COMPLETE study GUIDE:

“An NDA ensures that confidential information is not disclosed to unauthorized individuals, especially important in external communications.”

The correct answer is A. Use a virtual machine to emulate an older OS , because virtualization is the most reliable method for running legacy applications that are incompatible with modern operating systems or hardware. When a new computer does not meet an application’s requirements—such as OS version, driver support, or system libraries—the issue is typically software compatibility , not system performance.

According to the Quentin Docter – CompTIA A+ Complete Study Guide , virtualization allows technicians to install an older operating system inside a virtual machine (VM) while still using modern hardware. This approach isolates the legacy application in a controlled environment that exactly matches its original requirements, without compromising the security or stability of the host OS.

The Travis Everett & Andrew Hutz – All-in-One Exam Guide explains that virtual machines are a preferred solution when organizations must maintain access to older business-critical software that cannot be updated. Running installers in Safe Mode or increasing swap space does not resolve OS-level incompatibility issues.

The Mike Meyers / Mark Soper Lab Manual further reinforces that compatibility toolkits can help with minor application issues, but they cannot fully emulate missing OS components or deprecated system calls. Virtualization provides complete compatibility by recreating the expected environment.

Therefore, using a virtual machine with an older OS is the most effective and exam-correct solution.

With integrated graphics, “VRAM” is often not dedicated memory on a discrete card—graphics may instead borrow system RAM . Quentin Docter explains this directly: if the video card is built into the motherboard, it “likely won’t have its own memory but will share system memory,” meaning the total system RAM is split between the OS and video usage. Docter then answers the key “where do I change this?” question: “ Shared memory is configured in the system BIOS/UEFI ,” and some BIOS/UEFI setups allow you to set aside a specific amount (example given: 512 MB) for video memory.

That is exactly why the machine can have plenty of DRAM yet fail a VRAM check: the BIOS/UEFI allocation for integrated graphics may be set too low. Adjusting BIOS/UEFI settings to reserve more memory for the integrated GPU is the most direct way to attempt meeting a VRAM requirement (when supported). Device Manager and System Configuration won’t change reserved video memory allocation, and “Virtual RAM” (paging) is unrelated to VRAM. Therefore, BIOS options is correct.

Comprehensive and Detailed Explanation From Exact Extract:

This is likely arogue antivirusor scareware tactic. The user shouldnot click " OK " and instead check Windows Security (or third-party antivirus) status and ensure real-time protection is enabled.

FromMark Soper – Mike Meyers ' Lab Manual:

“Users should verify security center settings if receiving suspicious pop-ups. Clicking unknown software updates can install malware. It’s safer to validate protection through legitimate system tools.”

Comprehensive and Detailed Explanation From Exact Extract:

Anincident reportsummarizes what happened during an outage, the timeline, the actions taken, and the resolution, which is exactly what management typically requests post-incident.

FromQuentin Docter – CompTIA A+ Complete Study Guide:

“Incident reports document the events of an IT issue or outage, including detection, response, and resolution. They are crucial for post-incident review and management accountability.”

The correct answer is D. Roaming profiles , because roaming profiles allow users to log in to any domain-joined workstation and automatically access their personal settings, documents, and configuration without storing data locally on each machine. This is ideal for environments with hot-desking or shared workstations .

According to the Quentin Docter – CompTIA A+ Complete Study Guide , roaming profiles store user data centrally on a server rather than on individual computers. When a user logs in, their profile is loaded; when they log out, changes are saved back to the server. This minimizes data duplication and reduces the risk of data being left behind on shared systems.

The Travis Everett & Andrew Hutz – All-in-One Exam Guide emphasizes that roaming profiles improve security by preventing sensitive user data from being permanently stored on multiple endpoints. This also simplifies backup and recovery, since user data resides in a centralized location.

The Mike Meyers / Mark Soper Lab Manual clarifies that portable drives introduce data loss risks, cloud email only addresses messaging data, and certificate storage does not manage user profiles or documents.

Because the goal is to maintain data security while allowing mobility and minimizing data transfer , roaming profiles are the most appropriate solution, making D the correct answer.

Comprehensive and Detailed Explanation From Exact Extract:

In secure or isolated network segments, DHCP may be disabled to reduce the risk of unauthorized device connections or to maintain strict IP assignment control. In such cases, the help desk technician must manually configure IP settings (including IP address, subnet mask, gateway, and DNS servers). This ensures the workstation communicates properly within that segment.

A. DNS server restriction is unrelated to manual IP configuration.

B. Allow lists refer to traffic access, but manual IP assignment is due to lack of DHCP, not allow lists.

D. NAC servers control access but don ' t replace the need for IP addressing.