Pass the APMG-International AgilePM AgilePM-Foundation Questions and answers with CertsForce

The Project Approach Questionnaire (PAQ) is a diagnostic tool in AgilePM used to surface approach-based risks early and throughout the project. It examines dimensions such as organizational culture, leadership behaviors, stakeholder engagement, governance expectations, team empowerment, and technical/environmental readiness against AgilePM principles and practices. By assessing these areas, the PAQ highlights misalignments (e.g., low business involvement, decision latency, rigid change control, insufficient empowerment) that could undermine agile delivery. The output informs targeted mitigations—coaching needs, governance adjustments, facilitation plans, risk responses, and communications—embedded into the project approach. It is not a one-off retrospective instrument (contra option C); it is used iteratively to steer the approach. Nor does it “ensure agreement” and “eliminate the need” for other controls (contra option B); instead, it supports informed governance and continuous improvement. Finally, it does not focus solely on technical risks (contra option D); it explicitly covers culture and leadership alongside process and technical considerations.

Active Listening: The change curve requires empathetic and effective communication to understand concerns, address resistance, and guide individuals through emotional responses to change. Active listening is a vital skill in this process.

Other Options:

Time management: Important but not specific to the emotional aspects of change.

Negotiation: Relevant for resolving conflicts but secondary to listening during change.

Decision-making: Necessary for leadership but not for guiding individuals emotionally.

Key AgilePM Concepts Referenced:

Engagement and Support: AgilePM Handbook, Chapter 6, Section 6.4.

Statement 1: Correct. Rich communication channels, such as face-to-face conversations or video calls, are necessary for active engagement as they allow for two-way interaction and emotional connection.

Statement 2: Correct. Leaner channels, like emails or memos, are appropriate when the message is straightforward and unlikely to be misinterpreted.

Key AgilePM Concepts Referenced:

Effective Communication Channels: AgilePM Handbook, Chapter 4, Section 4.3.

Statement 1: Incorrect. Diverse teams tend to take longer to make decisions due to differing perspectives and approaches. However, this trade-off leads to more thorough and creative decision-making, which is a recognized strength of diverse teams.

Statement 2: Incorrect. Members of diverse teams often require time to align on communication styles, goals, and processes. Effective collaboration in diverse teams is developed through trust-building and active engagement, as outlined in Agile team practices.

Why Diverse Teams Matter in Agile:

Agile emphasizes collaboration and innovation, which are enhanced by diverse teams. However, the process of building trust and understanding takes time. AgilePM recommends fostering inclusivity and addressing conflicts constructively to harness the strengths of diverse teams.

Key AgilePM Concepts Referenced:

Building Effective Teams: AgilePM Handbook, Chapter 5, Section 5.3.

Trust and Transparency in Teams: Chapter 4, Section 4.6.

Adjourning: This stage occurs when a team disbands after achieving its objectives. Members reflect on their accomplishments and prepare to move on, often with a sense of closure and satisfaction.

Other Stages:

Forming: Initial stage where the team is being established.

Storming: Involves conflict as roles and expectations are clarified.

Performing: High-functioning stage focused on productivity.

Key AgilePM Concepts Referenced:

Team Development Stages: AgilePM Handbook, Chapter 5, Section 5.4.