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The Post-Project phase in AgilePM is crucial for evaluating the project’s success in terms of the business benefits realized3. It is conducted after the project is completed and focuses on assessing whether the expected benefits outlined at the start of the project have been achieved

Dissatisfaction with the Status Quo: The change formula includes dissatisfaction as a key driver for change. Without sufficient dissatisfaction, the motivation to change is diminished.

Other Options:

B, C, and D: These factors, while important, are not explicitly part of the Beckhard and Harris change formula.

Key AgilePM Concepts Referenced:

Change Formula Framework: AgilePM Handbook, Chapter 6, Section 6.5.

Maintenance is not one of the interest groups into which each DSDM role is grouped1. The recognized interest groups are Business, Solution/Technical, and Management1. These groups represent the different areas of focus within a DSDM project.

In DSDM, each role is grouped into interests such as Business, Solution/Technical, and Management. Maintenance is not one of the interests into which DSDM roles are grouped. The primary focus of DSDM roles is to ensure that the project is delivered successfully by balancing business needs, technical feasibility, and effective management practices.

Statement 1: Incorrect. Communication plans should be tailored to the specific context of each change initiative, as a one-size-fits-all approach does not work.

Statement 2: Correct. The scale and complexity of change will dictate the content and level of detail in the communication plan.

Key AgilePM Concepts Referenced:

Tailored Communication Plans: AgilePM Handbook, Chapter 4, Section 4.3.

The Agile Manifesto explicitly values “individuals and interactions over processes and tools.” AgilePM fully aligns with this principle. While processes, tools, documentation, and contracts are important and often necessary (especially for governance, compliance, and clarity), they should not take precedence over effective collaboration, empowered teams, and rapid feedback. AgilePM’s practices—facilitated workshops, daily coordination, frequent reviews, and active business involvement—are designed to maximize human interaction to reduce waste, accelerate understanding, and improve quality. Even in regulated or contractual contexts, AgilePM recommends shaping processes and agreements to enable collaboration (e.g., clear roles, decision latency reduction, acceptance criteria, and incremental validation) rather than letting procedures dominate. Therefore, no listed circumstance justifies prioritizing processes and tools over individuals and interactions. The right choice is D. None of the above.

Certainty in Neuroscience: The brain seeks predictability and stability, which is supported by delivering change in small, incremental stages. This approach aligns with Agile's iterative and incremental delivery, providing clarity and reducing stress for individuals undergoing change.

Other Options:

B: Delegated decision-making relates to empowerment but does not directly address certainty.

C: Group social events foster connection, not certainty.

D: Public praise boosts morale but doesn’t satisfy the need for predictability.

Key AgilePM Concepts Referenced:

Iterative and Incremental Delivery: AgilePM Handbook, Chapter 3, Section 3.6.

In agile practice, a User Story is often framed by the “3 Cs”: Card, Conversation, and Confirmation. The Card captures just enough of the requirement to spark dialogue. The Conversation is the collaborative discussion among Product Owner (or Customer/Business), Developers, and other stakeholders that elaborates details and clarifies intent. The Confirmation element records the specific, testable acceptance criteria that will be used to verify the story delivers the intended outcome for its beneficiary (the user or customer). These acceptance criteria translate stakeholder expectations into objective checks—often articulated as scenarios or examples—that determine whether the story is fit for purpose and “Done.” Agile Project Management approaches (including AgilePM/DSDM and Scrum-aligned practices) emphasize that acceptance criteria belong with the story as its Confirmation, because that is what allows the team to assert value delivery, guide development and testing, and anchor Sprint Review demonstrations. Therefore, the appropriate place to record the concrete measures by which a user can successfully use the delivered capability is the Confirmation section of the User Story.

When using the Iterative Development technique, each cycle should include Thought, Action, and Control. These components ensure that the development process is systematic and reflective. Thought involves planning and considering the next steps, Action is the implementation of those plans, and Control is the evaluation and adjustment based on feedback and results. This iterative cycle helps in refining the product incrementally and ensures continuous improvement.

Feedback and Coaching: Sponsors play a critical role in change, and change managers support them by providing feedback and coaching to help them lead effectively. This builds their confidence and ensures alignment with the change vision.

Other Options:

A: Sponsors should prepare the vision themselves.

B: Sponsors themselves lead commitment-building efforts.

D: Protecting sponsors isn’t an effective strategy; engaging them is key.

Key AgilePM Concepts Referenced:

Sponsor Engagement: AgilePM Handbook, Chapter 6, Section 6.2.

Within the Solution Development team, it is not required for all members to be multi-skilled experts1. While a diverse set of skills is beneficial, DSDM emphasizes collaboration and the effective use of individual strengths rather than expecting every team member to be an expert in all areas1.