Unless there are particular security requirements, what role is given to users that perform request fulfillment work?
By default, a business rule causes the Assignment group to be automatically set on a change request record. How is the group identified?
Which should be used to explore the entire hierarchy and table definitions of the Configuration Management Database Classes?
Incidents are stored in what table?
When building multiple catalog items, which components would you evaluate for consolidation and re-use? (Choose two.)
By default, when using Inbound actions, what happens if an email is received which has an Incident watermark?
Which of the following options can a survey administrator define on an individual survey? (Choose two.)
Which of these can be associated with a service within the service portfolio taxonomy?
What tools are available to the assignee to help resolve an incident?
Choose 2 answers
Which should be used to explore the entire hierarchy and table definitions of the Configuration Management Database Classes?
