Pass the Salesforce Salesforce Administrator Salesforce-Certified-Administrator Questions and answers with CertsForce

Roll-up summary fields allow you to calculate the sum of a field from child records related to a parent record.

References: https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htm &type=5

Two-factor authentication requires users to verify their identity with twopieces of information when they log in to Salesforce. One piece is their username and password, and the other is a verification code from an authenticator app or email or SMS.

References: https://help.salesforce.com/s/articleView?id=sf.identity_2fa_overview.htm &type=5 https://help.salesforce.com/s/articleView?id=sf.identity_2fa_login_flow.htm &type=5

Setup audit trail is a tool that allows administrators to review recent configuration changes made in their org. It shows a list of up to 180 days of setup changes made by anyone in the org, including the date, time, user, and type of change. It can help administrators track who made what changes and when, and troubleshoot any issues caused by configuration changes. Critical updates are notifications that inform administrators of new features or enhancements that may impact their org; they do not show configuration changesmade by users. Debug logs are records of database operations, system processes, and errors that occur when executing a transaction or running unit tests; they do not show configuration changes made by users either. Field history tracking is a feature thatallows administrators to track changes to the values of certain fields on records; it does not show configuration changes made in setup. References:https://help.sale sforce.com/s/articleView?id=sf.monitorsetup.htm&type=5

Permission sets are a flexible way to grant additional access to users without changing their profiles. To provide access to the lead object for a team of support users, create a permission set that includes the appropriate object and field permissions for leads, and then assign it to the users. References:https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm &type=5

An ID variable is a type of variable that can store an ID value of a record or a record type in a flow. It can be used to store the ID of a record type for later use in a flow, such as assigning it to a record or using it in a condition. A boolean variable is a type of variable that can store a true or false value in a flow. A textvariable is a type of variable that can store a text value in a flow. A record variable is a type of variable that can store one or more field values of a record in a flow. References:https://help.salesforce.com/s/articleView?id=sf.flow_ref_eleme nts_variables.htm&type=5

Grant access using Hierarchies is a setting that can be used to configure the custom object to meet this requirement. Grant access using Hierarchies determines whether access to records of the custom object is granted through the role hierarchy. If this setting is unchecked, managers are unable to see the feedback records from their staff, unless they are given access by other means, such as sharing rules or manual sharing. References:https://help.salesforce.com/s/articleView?id=sf.security_sharing_owd_custom_objec ts.htm&type=5

Paths allow you to display key fields and guidance for each stage of an opportunity. Kanban list views allow you to update records by dragging them betweencolumns.

References: https://help.salesforce.com/s/articleView?id=sf.path_overview.htm &type=5 https://help.salesforce.com/s/articleView?id=sf.kanban_overview.htm &type=5

To boost productivity by providing insights at the start of each day, the administrator should add three sales-specific standard Lightning components to the homepage:

Activities, which shows tasks and events related to records that matter mostto users

Assistant, which provides personalized suggestions and reminders for key updates and actions

Key Deals, which highlights important opportunities that need attention or are close to closing Path and Performance Chart are not standard Lightning components, but custom components that can be added to specific objects or pages. References: https://help.salesforce.com/s/articleView?id=sf.home_components.htm &type=5

Email-to-Case allows you to create cases from incoming emails. You need to enable this feature andset up routing addresses and case creation settings.

References: https://help.salesforce.com/s/articleView?id=sf.customizesupport_email_to_case.htm &type=5

Einstein Opportunity Scoring is a feature that helps sales reps prioritize and close more deals by assigning each opportunity a score from1 to 99 based on how likely it is to be won. The score is calculated using artificial intelligence and machine learning based on historical data and patterns from similaropportunities. Sales reps can use the score to focus on high-value opportunities andtake actions to improve low-scoring ones. References:https://help.salesforce.com/s/articleView?id=sf.einstein_sales_oppty_scoring.htm &type=5

QUESTIONNO: 170

The administrator for AW Computing is working with a user who is having trouble logging

in to salesforce.

What should the administrator do to identify why the user is unable to login?

A. Review the Security token.

B. Review the password history.

C. Review the Password policies.

D. Review the Login history

Answer: D

The login history is a tool that allows administrators and users to view information about recent login attempts, such as date, time, status, source IP address, browser type, platform,application, and login type. Administrators can use this tool to identify why a user is unable to login to Salesforce by checking for any failed login attempts and their corresponding error messages or reasons. References:https://help.salesforce.com/s/articl eView?id=sf.monitoring_login_history.htm&type=5