Salesforce Community-Cloud-Consultant Exam Questions Free Practice Test

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Viewing questions 61-70 out of questions

Questions # 61:

Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?

Options:

Create the article in the Community Management console

Publish the Community so the changes take effect

Add a Featured Topic in the Community Management console

Select the Customer Channel in article setup

Expert Solution

Questions # 62:

Universal Containers built a Community to expose Leads and Opportunities to their resellers. They set up partner accounts with two roles and granted Super User access to the Sales Executives users who are created at the top level of the account role hierarchy. Universal Containers has the following requirements to expose dashboards to their partners: • Partners can NOT modify the dashboard. • Partners only see data within their account. • Partners see all the data on the partner account. How should the Salesforce Admin fulfill these requirements?

Options:

Select the Channel Manager as the running userfor the dashboards

Select the 'Run as logged in user option for the dashboards

Select the Sales Executive as the running user for the dashboards

Select the owner of the partner account as the running user for the dashboards

Expert Solution

Questions # 63:

Which threeLightning Components are available in Builder when customizing a home page? Choose 3 answers

Options:

Related Topics List

Feed Publisher

Headline

Search Results

Home Page Tabs

Expert Solution

Questions # 64:

What is the benefit of doing this? You have just enabled Portal User Visibility in Setup > Sharing Settings.

Options:

All users with Write access to Cases on their profile are able to see all Cases ownedby Community Members

Community users in the same community can see each other, regardless of the organization-wide defaults.

Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults.

Community Managers are able to view all Community Users regardless of the organization-wide defaults

Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description

Expert Solution

Questions # 65:

You are creating a community whereby your customers will be able to upload photos of themselves with your products to a contest chatter group. You want to make sure only photo file extensions are allowed e.g. (.jpg, .png, .gif) and only up to 500mb. What steps would you take to enable this?

Options:

Define the file size limit in the Community Manager but it's not possible to limit the file type

Define the file types and size limit in the Community Managerunder Administration

Write an apex trigger on the Feed Object

Define the file types in the Community Builder but it's not possible to restrict the file size

Download a 3rd party photo upload component from the AppExchange

Expert Solution

Questions # 66:

What must your enable at the User level to ensure External Users are able to view Knowledge?

Options:

Check Knowledge Use

Check the Data Categories youwant to be Visible

Assign the Knowledge User Permission Set

Assign the Knowledge One Permission Set

Check KnowledgeOne User

Expert Solution

Questions # 67:

Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a "My Cases" list view. How should a Salesforce Admin set the record list component properties?

Options:

Use the Case object with full layout, return five records, and use the "My Cases" list view.

Use the Case object, return five records, use the "My Cases" list view, and disable public access.

Use the "My Cases' list view with compact layout, return five records, and disable public access.

Use the Case object with compact layout, retum five records, and use the •My Cases" list view.

Expert Solution

Questions # 68:

Universal Containers needs to use capabilities in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?

Options:

Create a custom login page with Social Sign -on capabilities, including authentication providers

Set up the authentication provider for Social sites and add the Social Sign -on component to the login page

Enable Social Sign -on in the Community management preferences menu

Configure Community Sign -on at the social web site to make sure the user is authenticated and provided access

Expert Solution

Questions # 69:

What is the most efficient way for the Salesforce Admin to fulfil this requirement? Northern Trail Outfitters is planning to launch a Communityfor their partners. Partner Sales Managers need to view Partner Sales Rep records.

Options:

Provide Super User Access to Partner Sales Reps.

Create a criteria-based Sharing Rule.

Set the number of partner roles to two.

Enable the Partner Sales Manageras Super Admin.

Expert Solution

Questions # 70:

Universal Containers has a multi -layered distributionstructure. The Main Distributors in each geography work with Regional Distributors to sell and service customers in the region. Universal Containers plans to roll out a Community with the following capabilities: • Main Distributors and Regional Distributors are considered Partner accounts in Salesforce. • Main Distributors can communicate with other Main Distributors. • Regional Distributors can communicate with other Regional Distributors who are managed by the same Main Distributor, but NOT with other Regional Distributors. How should the Salesforce Admin build a Community to meet the requirements?

Options:

Allow Main Distributors to be members of two Communities: one for Main Distributors and one for the Regional Distributors that they manage

Build one Community using the Napili template for Main Distributors and Regional Distributors. Disable Community user visibility and allow portal user visibility

Create a Community for each Main Distributor. Allow Regional Distributors to log in to the Community

Build one Community for each Regional Distributor and one for Main Distributors

Expert Solution

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