Pass the Salesforce Community Cloud Community-Cloud-Consultant Questions and answers with CertsForce

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Questions # 21:

Universal containers (UC) is opening up its Salesforce Communities public Knowledge Base to include audiences from the EMEA region. UC wants to ensure that the topics included in the Community are translated into the appropriate languages. UC has enabled multi-language in the Community and is ready to translate. Which option should the Community Cloud consultant use to translate Topics associated to articles and discussions?

Select one or more of the following:

Options:

A.

Content Targeting


B.

Language Selector


C.

Translation Workbench


D.

Community Builder


Expert Solution
Questions # 22:

Northern Trail Outfitters is launching a Community for its B2B customers and partners.

What should the Consultant consider when granting users access to the Community?

Options:

A.

A Consultant must add a permission set to the Community before it can be assigned to users.


B.

A Consultant must add auser's profile or permission set to the Community to grant them access


C.

A Consultant must add a profile to the Community before assigning users to that profile.


D.

A Consultant must add roles to Community before giving access to users.


Expert Solution
Questions # 23:

Universal Containers (UC) recently built a community for its customers. UC stores customer invoices outside of Salesforce. UC wants to allow customers to be able to search for and view the invoices immediately after creation. Which Salesforce feature should the Community Cloud consultant recommend?

Select one or more of the following:

Options:

A.

Files connect


B.

External services


C.

File sync


D.

Chatter and files


Expert Solution
Questions # 24:

Universal Containers has a customer Community in Europe and plans to roll out a separate Community for their US customers. They have separate profiles for their US,Europe, and Asia customers. How could the Salesforce Admin limit the membership of this new community to US customers?

Options:

A.

Add U.S. users to the Community sharing set.


B.

Add only U.S. customer profiles as Community members.


C.

Add the U.S. customer publicgroup to the Community as members of the Community.


D.

Add each U.S. customer as a Community member from their contact record.


Expert Solution
Questions # 25:

Universal Containers is building a Customer Community.

What can the Administrator add to the Navigation Menu?

Options:

A.

Salesforce Objects, Community Pages, App Launcher, External URLs, FeatureTopics, Setup Menu


B.

Salesforce Objects, Topics, Community Pages, External URLs, Forecast, Menu Labels


C.

Salesforce Objects, Topics External URLs, Lightning Components, Community Pages, Menu Labels


D.

Salesforce Objects, Global Action, Community Pages, External URLs, Navigational Topics, Menu Labels


Expert Solution
Questions # 26:

Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own. Which two license types should UC's Salesforce administrator recommend? Choose 2 answers

Select one or more of the following:

Options:

A.

Customer Community Login


B.

CustomerCommunity


C.

Customer Community Plus Login


D.

Customer Community Plus


Expert Solution
Questions # 27:

A Salesforce Admin at universal Containers notices that a large number of unauthenticated users are accessing Community pages. Their org is on the Salesforce Enterprise Edition. What is the average number of monthly page views allowed?

Options:

A.

300,000


B.

500,000


C.

1,000,000


D.

100,000


Expert Solution
Questions # 28:

During a recent review of their Partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using.

Which two individual actions should the Community Cloud consultant recommend to address this issue?

Options:

A.

Build Visualforce pages and apply custom CSS.


B.

Build custom HTML pages according to Marketing specifications.


C.

Implement a custom theme for the Community.


D.

Install a Lightning Bolt template from the AppExchange.


Expert Solution
Questions # 29:

Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?

Options:

A.

5


B.

2


C.

4


D.

3


Expert Solution
Questions # 30:

Universal Containers has been using WordPress to publish product specifications, and using AEM (Adobe Experience Manager) for web assets. The VP of Sales wants to improve the Partner experience by making these resources available to Partners in their Community. What should the Community Cloud consultant do to meet these requirements?

Options:

A.

Consolidate work into WordPress and use CMS Connect in the Community


B.

Use the native Content Transformation tool to convert the resources into Knowledge articles


C.

Create Knowledge articles that link to the relevant documents in both systems


D.

Use CMS Connect to bring both sets of resources into the Community


Expert Solution
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