Pass the Salesforce Community Cloud Community-Cloud-Consultant Questions and answers with CertsForce

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Questions # 41:

The Community administrator at Universal Containers has received reports from users about not being able to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part. Why are users unable to see each other in the People tab?

Select one or more of the following:

Options:

A.

External users cannot view each other within Partner Communities


B.

Users did not approve each others' Friend Requests within the Community


C.

External users can only view eachother if they are in the same Account


D.

The Administrator has deselected Community User Visibility


Expert Solution
Questions # 42:

Universal Containers want to drive engagement for its Community, and isencouraging users to watch videos and take training. Which three actions should a Community Cloud consultant take to create recommendations in the Community?

Choose 3 answers

Select one or more of the following:

Options:

A.

Enter a description of the recommendation


B.

Select a custom recommendation channel in the Marketing Cloud


C.

Click "upload image" to include an image with your recommendation


D.

Connect to the Einstein recommendation API


E.

Enter a label for the button in the recommendation


Expert Solution
Questions # 43:

Universal Containers wants its Community users to have the ability to log in using Facebook and Google.

Which set of features should the Administrator use to achieve this goal?

Select one or more of the following:

Options:

A.

Custom Lightning Component and Apex Class


B.

Single Sign-on and AppExchange


C.

Auth Provider and Flow


D.

Auth Provider and Registration Handler


Expert Solution
Questions # 44:

What are three ways you can maximize engagement within your SalesforceCommunity?

Options:

A.

Ompany Branding and a Custom Domain


B.

Reputation Points & Levels


C.

Frequent Promotions


D.

Establish Etiquette Rules


E.

Measure Community Success


Expert Solution
Questions # 45:

You wish to edit the Community Head Markup, where do you go to do this?

Options:

A.

Developer Console


B.

Community Builder >> Settings >> Advanced


C.

Upload a HTML staticresource named 'Head Markup'


D.

Community Manager >> Administration >> Settings


E.

Modify the hidden Community Lightning Component which is displayed when editing the community


Expert Solution
Questions # 46:

Universal Containers needs to provide Community access to aselect set of customers. Customers will NOT be asked to register. 

In which two ways can a Salesforce Admin accomplish this task? Choose 2 answers.

Options:

A.

Use external ETL tools to extract customers and load into Salesforce.


B.

Use the Salesforce Community User API to create Community users.


C.

Use the Data loader to extract the customers and upload the customers to be set up as Community users.


D.

Use the Community import wizard to create users.


Expert Solution
Questions # 47:

Universal Containers sets up and publishes a Community. What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers

Options:

A.

Select a Customer user record and select the Login option.


B.

Choose Login to the Community as a user from the contact record in Salesforce.


C.

Select the Community from the App Launcher as an internal user.


D.

Log in as a customer to the Community with a Test customer login.


E.

Preview the Community as a specific Community user in the preview mode of the Community builder.


Expert Solution
Questions # 48:

You have created a custom object to list all upcoming company events, including speaker bio's and location and now wish to expose this publicly on your Customer Community. How are you are able to edit the public access settings? [Select Two]

Options:

A.

Go into the Community Page Manager and update the Page Access control to Public


B.

Go into the Setup Menu >> Profiles >> edit the object settings on the guest community profile


C.

Add the sample code provided on help.salesforce.com to the head markup and add the object name you want to expose publicly


D.

Install the Community Object Permissions Manager from the AppExchange for advanced data sharing options


E.

Go into the Community Manager and select the objects that are available publicly


F.

Go into the Community Builder and navigate to settings and click on the hyperlink to the Guest User Profile


Expert Solution
Questions # 49:

What are the four stages of the Community Roll-out framework?

Options:

A.

Plan > Develop > Test > Review


B.

Design > Implement > Grow > Review


C.

Create > Communicate > Design > Implement


D.

Analyse > Design > Implement > Maintain


E.

Establish > Manage > Measure> Engage


Expert Solution
Questions # 50:

You have identified all the topics for your Community, as great as they all are, you need to specific the featured topics, where do you navigate to do this?

Options:

A.

Community Manager


B.

Force.com Site Settings


C.

Community Builder


D.

Sites Settings


E.

Community Settings


Expert Solution
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