Pass the Oracle Oracle Utilities Customer Cloud 1z0-996-22 Questions and answers with CertsForce

 Initial measurement data (IMD) exception categories are the groupings of exceptions for an IMD based on their functional similarity1. They provide a way to define VEE exceptions in a distinct enough way to understand the root issue that was generated from the VEE rule. The following are the three IMD exception categories that are available when you execute VEE rules:

Issue: This category indicates that there is a problem with the IMD that needs to be resolved before it can be used for further processing. For example, an IMD might have an issue exception if it has a missing or invalid identifier, a missing or invalid date/time, a missing or invalid UOM, or a missing or invalid status2.

Low: This category indicates that the IMD value is lower than expected based on the previous values or the configured thresholds. For example, an IMD might have a low exception if it has a negative consumption, a zero consumption, a low consumption, or a low demand2.

Information: This category indicates that the IMD value is valid but has some additional information that might be useful for analysis or reporting. For example, an IMD might have an information exception if it has a rollover, a reset, a leap year adjustment, or a daylight saving time adjustment2. References:

1: Understanding Exception Types

2: Configuring Exception Types

A device is a physical or logical entity that can measure, control, or monitor something1. A measuring component is a single point for which data will be received and stored in the system2. A device can have one or more measuring components, or none at all2. Measuring components can be classified into two primary classes: scalar and interval2. Scalar measuring components are measured at unpredictable intervals, such as once a month2. Interval measuring components are measured at predictable intervals, such as every 15 minutes, every 30 minutes, every hour, etc2. A device can have any combination of interval and/or scalar measuring components, depending on the device type, device configuration, and measuring component type23. Therefore, the correct answer is D. A device can have any combination of interval and/or scalar measuring components. References:

About Devices

About Measuring Components

Maintaining Measuring Components

Approval Profiles in Oracle Utilities Customer Cloud Service play a crucial role in the management and control of adjustments. Specifically, they are responsible for the following aspects:

Control how adjustments are approved (Option B): Approval Profiles define the rules and processes that dictate how an adjustment is to be approved. They establish the parameters and criteria under which an adjustment will undergo the approval process, such as the required levels of approval and the roles or individuals who are authorized to approve the adjustment​

 A change in rate schedule does not cause price proration, but rather calculation period proration, which is a different process that splits the bill segment into sub-segments based on the effective dates of the rate versions. A change in bill factor alone does not cause price proration, unless it is associated with a calculation rule that also changes during the bill period.

Change in Rate Schedule only: A change in rate schedule does not cause price proration, but rather calculation period proration, which is a different process that splits the bill segment into sub-segments based on the effective dates of the rate versions.

References:

Effective Dates and Price Proration

Calculation Period Proration

Consumption Period Proration

A severance process is a collection of events that are performed to persuade a customer to pay the outstanding debt or to disconnect the service if the debt is not paid1. A severance process is linked to one and only one service agreement (SA) that has an overdue balance2. A severance process can be initiated manually or automatically based on the collection process status of the SA3. A severance process can also be linked to a reconnection process that restores the service after the debt is paid or a payment arrangement is made. References:

1: Severance Process - Severance Events

2: Designing Your Severance Procedures

3: Setting Up Severance Procedures

: Designing Your Reconnection Procedures

 Usage transactions are the results of usage calculations that derive usage quantities (bill determinants) from the measurements of the measuring components or devices installed at the usage subscription’s service points1. Usage transactions can be calculated from either initial measurement data (IMD) or final measurement data (FMD), depending on the usage calculation rules defined in the usage calculation group referenced on the usage subscription2. However, the statement that supports usage transaction calculation is the one that refers to the final measurements, as they are the most accurate and complete data available for billing purposes3. Therefore, the correct answer is C. Bill determinants are derived from the final measurements of the measuring components or devices installed at the usage subscription’s service points during the calculation period. References:

About Usage Calculation

Understanding Usage Calculation Groups

About Final Measurement Data

When creating a new business object for a service point in Oracle Utilities Customer Cloud Service, it is necessary to have certain elements in place to view and update the new elements associated with the service point. The correct option, "C. Display UI Map, Display Map Service Script, and Maintenance UI Map", encompasses the essential components for this process.

Display UI Map: The User Interface (UI) Map is crucial for defining how the data fields of the business object are displayed in the user interface. It is essentially a layout that dictates how information is presented and interacted with within the system​​.

Display Map Service Script: Service Scripts are used to handle the business logic associated with a business object. In the context of a Display Map, the Service Script would be responsible for managing how data is retrieved, manipulated, and presented in the UI, based on the definitions in the UI Map​​.

Maintenance UI Map: Similar to the Display UI Map, the Maintenance UI Map is focused on the aspects of editing or updating the business object. This UI Map would define how the user interface should be laid out for maintenance tasks, such as updating service point details or adding new information​​.

These components work together to ensure that when a new business object is introduced for a service point, it can be effectively displayed, maintained, and interacted with within the Oracle Utilities Customer Cloud Service system.

References:

Oracle documentation on Defining Business Objects: Defining Business Objects​​.

Oracle documentation on Useful Services and Business Services: Useful Services and Business Services​​.

Oracle documentation on Business Objects: Business Objects​​.

Oracle documentation on Granting Access To Business Objects: Granting Access To Business Objects​​.

A Subscription communication is a type of communication that a customer can opt in or out of receiving, such as newsletters, alerts, or promotions. To receive a Subscription communication, a customer must have an active address contact preference that matches the delivery channel of the communication, such as email, SMS, or postal mail. An address contact preference is a record that links a customer’s address to a contact type and a delivery channel. An address type preference and a person contact preference are not required for a Subscription communication, as they are used for other purposes, such as identifying the primary address or person for a customer. An account contact preference is also not required, as it is used for communications that are related to a specific account, such as bills or notices. References:

Oracle Utilities Customer Cloud Service Business User Guide, Chapter 2: Customer Information, Section 2.4: Managing Customer Communications

Oracle Utilities Customer Cloud Service Administrative User Guide, Chapter 2: Configuring Customer Information, Section 2.4: Configuring Customer Communications

The “Are SP and Device Ready?” state algorithms are used to check the readiness of the service point and the device for enabling service. The base package provides two algorithms for this purpose: Customer Device Compatibility Check and Check for Measurement. The Customer Device Compatibility Check algorithm validates that the device installed at the service point is compatible with the customer class and the service agreement type. The Check for Measurement algorithm verifies that the device has a valid measurement associated with it. If either of these algorithms returns false, the service order will be put on hold until the issue is resolved. References: Oracle Utilities Customer Cloud Service Service Order Configuration Guide, Oracle Utilities Customer Cloud Service Service Order User Guide, Oracle Utilities Customer Cloud Service Algorithms Configuration Guide

Whenever a device is installed or removed at a service point, an installation event is created. Installation events capture the history of the devices that have been installed at a service point and link a specific device configuration to the service point. There are different types of installation events for different types of devices, such as smart meters, manual meters, items, and communication components. In this case, since there has been a meter exchange at a service point in the past year, there must be two installation events: one for the removal of the old meter and one for the installation of the new meter. Both installation events will have the same service point ID, but different device configuration IDs and dates/times. References: About Install Events, Maintaining Install Events