Pass the HRCI HRCI certification GPHR Questions and answers with CertsForce

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Questions # 1:

Which of the following workplace trends must be included in HR planning for a global workforce?

Options:

A.

Reduced use of metrics


B.

Increased fixed labor cost


C.

Greater use of virtual teams


D.

Decreased need for collaboration


Expert Solution
Questions # 2:

An HR leader is developing a global leadership development program. What is the most effective way to ensure it supports global strategy and succession planning?

Options:

A.

Focus the curriculum on headquarters leadership competencies


B.

Implement the program first in the most profitable markets


C.

Include leadership assessments tied to global strategic objectives


D.

Benchmark the program against competitors in each region


Expert Solution
Questions # 3:

An organization acquires a manufacturing company and replaces the host-country manager with their first expatriate manager. The manager is unfamiliar with the local customs and does not speak the language. The manager was given a directive from headquarters to reduce workforce by 10% immediately. This results in a disruptive protest which the manager is unable to contain. After 3 months, the organization repatriates the manager.

The organization stabilizes after hiring a local manager to run the manufacturing plant. This staffing approach is:

Options:

A.

Regiocentric


B.

Ethnocentric


C.

Polycentric


D.

Geocentric


Expert Solution
Questions # 4:

The main objective of Title VII (of the Civil Rights Act) when hiring a U.S. citizen is to:

Options:

A.

Prohibit discrimination within the workplace for a disability


B.

Prohibit discrimination according to protected classes


C.

Provide continuation of health insurance coverage after termination


D.

Make it illegal to bribe foreign officials to obtain a business advantage


Expert Solution
Questions # 5:

What is the primary reason for using performance management systems globally?

Options:

A.

Change management


B.

Employee engagement


C.

Discipline and sanctions


D.

Evaluation and development


Expert Solution
Questions # 6:

Which of the following are strategic rationales for leveraging cultural diversity in a global organization? (Select TWO options.)

Options:

A.

Reduction of legal risk


B.

Competitive advantage


C.

Reduction in time-to-fill


D.

Changing labor force demographics


E.

Compliance with Affirmative Action Plan (AAP)


Expert Solution
Questions # 7:

Which of the following elements must be included in a global organizational strategy in order to maintain a competitive advantage? (Select TWO options.)

Options:

A.

Government influence


B.

Work councils and labor agreements


C.

Intellectual property protection


D.

Standardized compensation and benefits


E.

Leadership development programs


Expert Solution
Questions # 8:

A U.S. organization has a shipload of fresh vegetables and fruit sitting on the dock in a foreign country. The organization's local distribution manager pays the dock master to ensure that the shipment is sorted and loaded onto the refrigerated trucks in a timely manner. Has the organization's representative violated the Foreign Corrupt Practices Act (FCPA)?

Options:

A.

No, because the manager is a local employee.


B.

No, because "grease payments" are allowed.


C.

No, because of the impact of sanitation and health laws.


D.

Yes, because the manager has bribed a government official.


Expert Solution
Questions # 9:

A young technical expert is sent to Hong Kong to improve the current human resource information system (HRIS). The current workforce is resisting change and takes direction only from their senior manager. What cultural conflict is being demonstrated?

Options:

A.

Specific versus diffuse


B.

Achievement versus ascription


C.

Universalism versus particularism


D.

Neutral versus affective


Expert Solution
Questions # 10:

When developing a cross-cultural team that includes members from high-power distance societies, what is critical to the success of the team?

Options:

A.

Treating everyone as equals


B.

Having a quick reaction to issues


C.

Being aware of levels of social status


D.

Questioning team members’ ideas in public


Expert Solution
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