Avaya Aura Contact Center Multimedia Implementation Exam 6211 Question # 14 Topic 2 Discussion

Avaya Aura Contact Center Multimedia Implementation Exam 6211 Question # 14 Topic 2 Discussion

6211 Exam Topic 2 Question 14 Discussion:
Question #: 14
Topic #: 2

In a Voice and Multimedia Contact Center, incoming email messages are read from the Email server, processed using email rules, and are stored in a multimedia database. Which component, installed on Contact Center Multimedia (CCMM), connects to the Email server at regular intervals to access configured mailboxes?


A.

the Multimedia Administrator


B.

the Email Manager


C.

the Multimedia Database


D.

the Outbound Campaign Management Tool


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