Avaya Aura Contact Center Multimedia Implementation Exam 6211 Question # 15 Topic 2 Discussion

Avaya Aura Contact Center Multimedia Implementation Exam 6211 Question # 15 Topic 2 Discussion

6211 Exam Topic 2 Question 15 Discussion:
Question #: 15
Topic #: 2

A customer with Contact Center Multimedia (CCMM) needs to create, modify, and monitor outboundcampaigns. Which CCMM tool, accessed from the Contact Center Manager Administration (CCMA) application, provides this functionality?


A.

the Outbound Campaign Management Tool


B.

the CCMA


C.

the Multimedia Contact Manager


D.

the E-mail Manager


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