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Pass the BCS Test Manager TM3 Questions and answers with CertsForce

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Questions # 1:

In multi-team environments with hybrid software development approaches, there are various challenges in the context of defect management, such as:

i. Alignment of defect attributes to be used

ii. Prioritisation of defects

iii. Alignment of the approach for defect fixes

Solutions to the above-mentioned challenges include:

Options:

A.

The product owner should be involved in the defect management meetings


B.

Synchronisation between the defect management tools


C.

Transparency of plans by sharing them between teams via dashboardsWhich solution is related to which challenge?


D.

A = i, B = ii, C = iii


E.

A = i, B = iii, C = ii


F.

A = ii, B = i, C = iii


G.

A = i, B = ii, C = i


Expert Solution
Questions # 2:

A project has been running for a few months and the team does not seem to be making progress in their test approach. The team also lacks drive and enthusiasm and is sometimes seen to be performing their tasks too slowly. You have been asked to recruit an extra person into the team. In addition to introducing the new team member, you have decided to raise motivation.

Which of the actions listed below would most likely result in the opposite, a de-motivation of the team?

Options:

A.

Criticising testers only in private when they made a mistake during their test activities.


B.

Constantly prescribing overtime to the testers so that they will be accustomed to perform extra hours when necessary.


C.

Providing adequate rewards to the testers when they have done an outstanding job.


D.

Organising a meeting with senior management in which senior management addresses the importance of good testing for this project.


Expert Solution
Questions # 3:

You are a test manager in charge of integration, system, and user acceptance testing for a bank. You are working on a project to upgrade an existing ATM to allow customers to obtain cash advances from supported credit cards.

The system should allow cash advances from €20 to €500 (both inclusive) for all supported credit cards. The supported credit cards are American Express, VISA, Eurocard, and Mastercard. The system should be easy to use for all users, including new users. The organisation is currently in a transition to Agile and already well on its way.

In the test plan, the following items are listed under the heading"Items and features to be tested":

All supported credit cards

Language localisation

Valid and invalid advance

Usability

Response time

Which of the following topics would be most important for you to address in detail in the test plan?

Options:

A.

An approach to regression testing


B.

A list of acceptance criteria for each of the user stories


C.

Detailed entry and exit criteria per test level


D.

A set of logical test cases


Expert Solution
Questions # 4:

Assume you are a test manager of a project that develops software in the medical domain. You are responsible for analysing the organisational test strategy and the project context to choose the appropriate test approach.

You consider the following factors:

Detailed requirements of high quality are available

Parts of the software to be developed are expected to be safety critical

Internal audits and an external audit by a government agency are expected to take place, as such traceability and evidence are important elements for the test approach

A release date has been defined, and a marketing campaign has already been scheduled

The project works according to the sequential V-model lifecycle

The independent test team has a lot of domain knowledge but has also been trained and has experience in using test design techniques

Which of the following test approaches would be most appropriate for this project?

Options:

A.

Define acceptance criteria for each of the requirements and implement definition-of-done criteria to drive testing


B.

Risk-based testing to identify the most critical features and use a methodical approach to testing, e.g., more formal test design techniques to drive testing and ensure traceability


C.

Experience-based testing, e.g., exploratory testing, to make maximum use of the domain knowledge of the testers


D.

Use Acceptance Test-Driven Development (ATDD) as a way to implement shift-left, and use test automation in addition to enhance product quality


Expert Solution
Questions # 5:

The stakeholders matrix is a strategic tool to be used by test managers and is composed of four quadrants.

Which quadrant is described by the following statements?

Typically do not have a strong interest in day-to-day tasks

Their decisions are critical for resource allocation and high-level project direction

Options:

A.

Promoters


B.

Latents


C.

Defenders


D.

Apathetics


Expert Solution
Questions # 6:

Which of the following is not a key decision when defining a project test strategy?

Options:

A.

Selection of test tools


B.

Selection of test levels


C.

Selection of test types


D.

Selection of test techniques


Expert Solution
Questions # 7:

Which of the following statements about test management activities for an iterative development model is false?

Options:

A.

With testware the focus is on acceptance criteria and definition of done. The level of documentation is minimal.


B.

The test approach is embedded within iterations, with a focus on adaptability and feedback.


C.

Reporting is done at project milestones.


D.

Roles are integrated; facilitator or coach typically replace the traditional test manager.


Expert Solution
Questions # 8:

Assume that you have calculated the following costs of quality:

Average cost of detection: €350

Average cost of internal failure: €250

Average cost of external failure: €4,500

The average costs of detection and internal failure are calculated using the number of defects found prior to release, while the average cost of external failure is calculated using the number of defects found after release.

What is the saving in cost of quality for each defect found in testing?

Options:

A.

€4,400


B.

€3,900


C.

€5,100


D.

€4,600


Expert Solution
Questions # 9:

You are the only tester in an Agile team. The test policy states that only defects that need to be solved outside the team are documented. You are receiving complaints from developers from other teams that they do not receive sufficient defect information to be able to efficiently and effectively solve the defects. You have used the ISO 29119 standard to identify which attributes could be added to the current defect report template.

Which two of the following options would be best to add to the current defect report template to solve the current issue?

Options:

A.

Severity of the defect


B.

How to reproduce the defect


C.

Test level where the defect was found


D.

The name of the tester that found the defect


E.

Configuration in which the defect was found


Expert Solution
Questions # 10:

Assume that you are using traceability to manage test case coverage against test conditions. During test analysis, three test conditions were identified. Test design for system testing has been completed and 10 test cases (TC1 to TC10) have been designed, as described by the following traceability matrix (“C” indicates a critical test case, while “NC” indicates a non-critical test case):

Question # 10

[traceability matrix not visible in the prompt]

The exit criterion for system testing states that each test condition must have all the associated critical test cases successfully executed (passed) AND all associated non-critical test cases at least executed.

The following is the situation after three days of system testing:

TC1, TC2, TC4, TC5, TC7, TC9: passed

TC3, TC10: failed (with an associated open defect report)

TC6, TC8: not run

Management wants to decide whether to release the system. You advise them that the system does not yet meet the defined exit criteria.

Based only on the given information, which test condition does not yet meet the stated exit criterion?

Options:

A.

Test condition 1


B.

Test condition 2


C.

Test condition 3


D.

None, all meet the stated exit criteria


Expert Solution
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