Which evaluation technique should an organization use to analyze and improve error rates and defects?
A manager is trying to identify the root cause of a departmental problem by interviewing employees. In which situation is the manager employing the Socratic method of questioning?
A pharmaceutical company wants to overhaul its compliance training. Some of the executives think that generic training from an external vendor would be cheaper. The talent development (TD) manager knows that customized training built internally would better meet the need. What would best help the TD manager make the case to build the training internally?
A talent development professional is following the return on investment (ROI) methodology. Which data collection method will be most useful for collecting Level 4 data?
A talent development (TD) department wants to strengthen its partnership in decision-making with senior leaders. Which action would be best for the TD department to take?
Which is the most effective approach for a talent development professional to test and evaluate learning management systems (LMSs)?
What are the basic quadrants of a balanced scorecard approach?
Which steps are considered best practice when making a business case for a talent development program?
A talent development (TD) professional has been asked to implement a knowledge management strategy. Which is the best first step for the TD professional to take?
A talent development (TD) professional has been asked to deliver training in support of the corporate strategic plan to increase sales revenues. What is the first question the TD professional should ask the stakeholders?