ATD The Certified Professional in Talent Development CPTD Question # 23 Topic 2 Discussion
CPTD Exam Topic 2 Question 23 Discussion:
Question #: 23
Topic #: 2
A talent development professional is following the return on investment (ROI) methodology. Which data collection method will be most useful for collecting Level 4 data?
According toPhillips’ ROI Methodology(Certification Reading List), "Level 4 focuses on business results, and the most appropriate method to capture these results ismonitoring key business performance indicatorsbefore and after the learning intervention".
Performance tests measure learning, not organizational impact.
[Reference:Return on Investment in Training and Performance Improvement Programs, Jack Phillips., ]
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