ATD The Certified Professional in Talent Development CPTD Question # 21 Topic 2 Discussion

ATD The Certified Professional in Talent Development CPTD Question # 21 Topic 2 Discussion

CPTD Exam Topic 2 Question 21 Discussion:
Question #: 21
Topic #: 2

A manager is trying to identify the root cause of a departmental problem by interviewing employees. In which situation is the manager employing the Socratic method of questioning?


A.

Repeatedly asking why the problem is happening until employees feel that they have analyzed the problem thoroughly


B.

Claiming ignorance of the problem and asking questions that elicit employees' fullest knowledge of the topic


C.

Asking questions that require more than a one-word answer and encouraging others to draw on their own experiences


D.

Sharing expertise about the problem, and asking direct questions that help check for understanding of the problem and test for consensus


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