ATD CPTD Exam Questions Free Practice Test

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Questions # 21:

A new business has recently been formed out of a merger of two international technology start-up companies, and employees from both companies are being merged into new departments for efficiency. Which suggestion would be most useful for a talent development professional to make to the department managers as they get to know their new employees?

Options:

Suggest that managers host introduction meetings and describe their plan to deliver a successful outcome to the new department

Suggest that managers schedule meetings with groups of employees at the same time to facilitate informal introductions

Suggest that managers schedule individual introduction meetings with each employee where they can talk without interruptions or distractions

Suggest that managers send out a communication to welcome their new teams, encouraging each employee to schedule time to meet with their manager

Expert Solution

Questions # 22:

When encountering an emotional trigger, what does cognition control?

Options:

Course of reaction

Immediate response

Fight-or-flight impulse

Self-awareness

Expert Solution

Questions # 23:

Which step in a change management process is most important for instituting sustainable change?

Options:

Position the change as a strategic priority at the organization

Create meaningful data about the progress of the change and share data with key stakeholders

Benchmark successes pertaining to the new change to similar organizations

Rally key stakeholders to create work groups to usher in the new change

Expert Solution

Questions # 24:

A new manager has a team comprised of four different generations of employees. Which action by the manager would be most likely to minimize intergenerational conflict within the team?

Options:

Acknowledge the diverse viewpoints of each team member

Listen actively to each team member

Poll each team member

Define what is important to each team member's generation

Expert Solution

Questions # 25:

A talent development (TD) professional has been hired to create and lead a TD department for a global organization. The TD professional's first task is to create a strategic plan for the new department. Which step should the TD professional take first to develop the strategic plan?

Options:

Research other organizations' TD strategic plans and best practices

Create a mission and vision statement for the department that supports the organization's strategic plan

Research the business model, objectives, goals, and drivers for the organization

Evaluate how the organization's culture will help or hinder the deployment of the strategic plan

Expert Solution

Questions # 26:

Which leadership ability is of most value for fostering an organization's long-term success?

Options:

Managing and measuring meaningful work tasks

Creating and implementing new company strategies

Establishing and maintaining trusting and collaborative relationships

Developing and implementing continuous improvement ideas

Expert Solution

Questions # 27:

A talent development (TD) professional has been asked to analyze training effectiveness in relation to company finances. Specifically, management wants to know if the training will pay for itself in 18 months. Which tool should the TD professional use?

Options:

Break-even analysis

Return on investment (ROI)

Price to earnings ratio

Fixed costs to total labor ratio

Expert Solution

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