ATD The Certified Professional in Talent Development CPTD Question # 33 Topic 3 Discussion
CPTD Exam Topic 3 Question 33 Discussion:
Question #: 33
Topic #: 3
A new manager has a team comprised of four different generations of employees. Which action by the manager would be most likely to minimize intergenerational conflict within the team?
A.
Acknowledge the diverse viewpoints of each team member
B.
Listen actively to each team member
C.
Poll each team member
D.
Define what is important to each team member's generation
According to theATD Talent Development Capability ModelunderCultural Awareness, minimizing generational conflict requiresrecognizing and acknowledging diverse perspectivesrather than stereotyping or categorizing by generation.
Building awareness and respect for different values and communication styles is fundamental.
[Reference:ATD Talent Development Capability Model, Personal Capability - Cultural Awareness., ]
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit