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Pass the ATD Talent Development CPTD Questions and answers with CertsForce

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Viewing questions 11-20 out of questions
Questions # 11:

An engineering company utilizes two learning management systems (LMSs): one manages technical training, and the other manages professional development (or non-technical training) for all of the company's engineers. Over time, changes in reporting requirements have caused the use of two different systems to be difficult and time-consuming. It has been decided that a new LMS is to be selected, with a goal of improving the time constraints of using training information from both systems. A talent development (TD) professional is put in charge of facilitating the selection and implementation of the new LMS.

What should the TD professional do to facilitate the selection process?

Options:

A.

Define the capabilities needed for this system, as compared to current gaps.


B.

Analyze consequences for keeping both systems.


C.

Have a select group of end-user engineers research and make recommendations regarding the best system.


D.

Select the system with the best user interface.


E.

Seek consensus of stakeholders on prioritization of system capabilities.


F.

Conduct research on what systems are being used by similar companies.


G.

Perform an environmental scan to determine the capabilities offered by different LMSs.


Expert Solution
Questions # 12:

Which process steps should be included in a chart displaying the results of an after-action review?

Options:

A.

Barriers, metrics, feedback, rewards


B.

People, processes, proficiencies, competencies


C.

Problems, solutions, actions, outcomes


D.

Schedules, resources, constraints, results


Expert Solution
Questions # 13:

Which organizational attribute is most likely to undermine the long-term success of a talent development initiative?

Options:

A.

Company culture


B.

Professional development


C.

Onboarding process


D.

Retention policy


Expert Solution
Questions # 14:

Which evaluation technique should an organization use to analyze and improve error rates and defects?

Options:

A.

Six Sigma


B.

Benchmarking


C.

Flowchart diagram


D.

Return on investment (ROI)


Expert Solution
Questions # 15:

Which risk would pose the greatest threat to a learning project?

Options:

A.

Teamwork is faltering and the team's tolerance for change is diminished


B.

The project plan milestones are not met


C.

Actual costs are exceeding budgeted costs


D.

The key business sponsor leaves and there is no backup sponsor


Expert Solution
Questions # 16:

Which is the best example of an effective learning or behavioral outcome statement?

Options:

A.

Learners should understand key sales techniques for selling time-shares without error given instruction, practice by recording themselves, and feedback from colleagues


B.

Learners will be able to design a quality online course according to nationally recognized quality standards on their second attempt through the course review process


C.

Learners should be able to recall flight instruments with 90% accuracy on a flight technician qualifying exam given a detailed diagram of flight instruments, instruction about this system, and practice opportunities


D.

Learners should be able to prepare an analytical report with data analysis communication and problem-solving skills, according to the standard that defines management preferences, by the end of the course


Expert Solution
Questions # 17:

A talent development (TD) manager at a company decides to purchase a training course that will be customized by the vendor. A firm deadline must be met for course delivery. Which approach to contracting should the TD manager use?

Options:

A.

Cost plus fixed fee


B.

Cost plus incentive fee


C.

Performance-based pricing


D.

Fixed-base pricing


Expert Solution
Questions # 18:

A talent development (TD) professional is designing performance and training solutions for new core services. Which question would best help the TD professional begin to establish the Level 4 impact metrics around these new services?

Options:

A.

What is driving this need for new core services?


B.

What are challenges in expanding these core services?


C.

What talent skills gap needs to be addressed?


D.

What does success look like for the organization?


Expert Solution
Questions # 19:

A talent development (TD) professional has been given the task of implementing a content management system in an organization. How will the TD professional know that this implementation is a success?

Options:

A.

All of the organization's employees have been trained on how to use the new system.


B.

All of the organization's content has been successfully uploaded to the new system.


C.

The TD professional completes the implementation on time and under budget.


D.

The TD professional can capture knowledge, archive it, and retrieve it later.


Expert Solution
Questions # 20:

The total cost of ineffective e-learning includes the cost of which factors?

Options:

A.

Development plus implementation


B.

Software platform plus integration


C.

Instructional designer salaries plus missed schedule deadlines


D.

Poor performance plus missed opportunities


Expert Solution
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