Pass the Apple Apple Certified Support Professional Apple-Device-Support Questions and answers with CertsForce

Safari profiles (introduced in iOS 17/macOS Sonoma) allow users to separate browsing data (e.g., tabs, bookmarks) and sync them via iCloud. For syncing to work between a Mac and iPhone,Safarimust be enabled in the iCloud settings on both devices (Settings > [user name] > iCloudon iPhone;System Settings > [user name] > iCloudon Mac). This toggle ensures bookmarks, history, tabs, and profiles sync.

Option A is vague; there’s no specific "Profile syncing" setting—Safari syncing covers profiles.

Option B (Safari extensions) isn’t required for profile syncing; extensions sync separately.

Option C is correct, as disabling Safari in iCloud stops all Safari data syncing.

Option D (Private Relay) enhances privacy but doesn’t affect syncing.Verify this in Apple’s "Set up and use iCloud Tabs" (support.apple.com/HT202530), which extends to profiles.

AirDrop typically requires Wi-Fi proximity. EnablingUse Cellular Data(Settings > General > AirDrop) in iOS 18 allows transfers to complete over cellular if devices move out of Wi-Fi range.

Option B: Handoff is for app continuity, not AirDrop.

Option C: Bringing Devices Together enhances discovery, not range.

Option D: VPN doesn’t extend AirDrop.

Option A: Correct—extends capability.References: Apple Support - "Use AirDrop" (support.apple.com/HT204144).

Wireless Diagnostics(Option-click Wi-Fi menu > Open Wireless Diagnostics) generates detailed network reports, including logs and performance data, ideal for administrators.

Option A: Console logs events, not network-specific reports.

Option B: Network Utility was deprecated post-macOS Mojave.

Option D: Wi-Fi Utility isn’t a macOS app.

Option C: Correct tool for network diagnostics.References: Apple Support - "Use Wireless Diagnostics" (support.apple.com/HT202663).

InSystem Settings > Network > Ethernet > Details, the DNS tab lets you remove manual DNS entries on macOS.

Option A: No “DNS Management” exists.

Option B: “Advanced” was pre-Ventura; now it’s “Details.”

Option C: No “Restore Defaults” option.

Option D: Correct—current UI term.References: Apple Support - "Change DNS settings on Mac" (support.apple.com/HT202068).

InSettings > Privacy & Security > Location Services, toggle “Precise Location” off per app to limit to approximate location.

Option A: General doesn’t host this.

Option B: Apps don’t edit this internally.

Option C: Reinstalling resets, not limits.

Option D: Correct—iOS privacy control.References: Apple Support - "Control location access" (support.apple.com/HT207092).

Appleseed for ITis a beta program exclusive to Managed Apple Accounts for testing organizational features.

Option B: Security Key Rotation isn’t a distinct feature.

Option C: iCloud Keychain isn’t “Managed” separately.

Option D: Two-factor is standard, not unique.

Option A: Correct—IT-specific.References: Apple Business Manager Guide (support.apple.com/guide/apple-business-manager).

Encrypted iPhone backups to a Mac (via Finder or iTunes) include additional sensitive data that unencrypted backups exclude for security. The two data types exclusive to encrypted backups are:

Health data(C): Includes Health app records (e.g., steps, heart rate), requiring encryption due to privacy laws like HIPAA.

Saved passwords(D): Includes Wi-Fi passwords and website credentials stored in Keychain, protected by encryption.

Option A (Device passcode) isn’t backed up; it’s a user-set code, not data.

Option B (Face ID) settings aren’t backed up; biometric data is hardware-bound.

Option E (Wallet) backups include card details only with encryption, but it’s not exclusive—other Wallet data syncs via iCloud.Apple confirms this in "About encrypted backups on your iPhone" (support.apple.com/HT205220).

Managed apps, deployed via an MDM solution, are tied to the device’s enrollment. Unenrolling from MDM (e.g., removing the profile inSettings > General > VPN & Device Management) deletes these apps, as they’re organization-controlled.

Option A: Resetting network settings affects connectivity, not apps.

Option C: Releasing from Apple Business Manager requires admin action, not user action.

Option D: Signing out of a personal account doesn’t remove managed apps.

Option B: Correct—unenrollment removes managed content.References: Apple Support - "Mobile Device Management (MDM)" (support.apple.com/HT204142).

On a Mac,Activity Monitoris the primary tool for monitoring system resource usage, including the amount of memory (RAM) consumed by individual apps. Found in Applications > Utilities, it provides a real-time view under the "Memory" tab, showing memory usage in megabytes or gigabytes per app, along with system-wide statistics.

Option A (Console) logs system events and errors but doesn’t display memory usage.

Option B (Apple Diagnostics) tests hardware integrity, not runtime memory stats.

Option C (System Information) offers hardware and software details (e.g., total RAM) but not per-app memory usage.

Option D (Activity Monitor) is correct and widely used for this purpose.This functionality remains consistent in macOS up to 2025. Refer to Apple’s "Use Activity Monitor on your Mac" (support.apple.com/HT201464) for details.

Private Wi-Fi Addressrandomizes the MAC address per network, preventing tracking across Wi-Fi connections.

Option A: App permissions are separate (TCC).

Option C: App Store status isn’t relevant.

Option D: MAC restriction is network-side, not device-side.

Option B: Correct—enhances privacy.References: Apple Support - "Use private Wi-Fi addresses" (support.apple.com/HT211227).