A Global System Integrator (GSI) provides consulting services by offering a variety of roles and skills based on the needs of the customers. The GSI has a global workforce of 30,000 consultants with expertise in many different technologies.
Currently, the GSI uses standard Salesforce functionality to quote using Opportunities, Quotes, and Pricebooks. As its consultants have so many different roles and skills, it maintains a large product catalog with upward of a million SKUs. A new product is created each time a new skill is added.
How should the GSI use Revenue Cloud to solve its SKU proliferation issue?
A telecommunications customer currently subscribes to the Standard Data Plan (US$50/month). On October 15, halfway through their monthly billing cycle, they decide to upgrade to the Unlimited Data Plan ($100/month). The company's policy is to immediately apply the new plan's benefits and proportionally adjust the current month's billing.
An administrator needs to accurately calculate the credit for the unused portion of the Standard Data Plan and then charge for the used portion of the Unlimited Data Plan in October.
Which pricing element should the administrator use?
Universal Containers sells customizable laptops. A fulfillment designer needs to ensure that selected specifications (for example, RAM, SSD) from the commercial laptop product are correctly transferred to its technical product components during decomposition for accurate fulfillment.
Which mechanism should the fulfillment designer use to transfer the technical product components?
A solution is being designed for migrating a customer's install base to Revenue Cloud. The customer states that it is extremely critical for the installed base to work fine in Revenue Cloud so that there is no business disruption, as a large part of their business is Amendments and Renewals. Apart from the Product, Product Selling Model, and Pricebook, which other key objects should be included in the discovery to help design this migration?