Universal Containers (UC) is a fast-growing company that sells containers globally. It has thousands of dealerships throughout the world where local dealers service containers. UC implemented a new Partner Community for its dealers. Each dealership has a dealer manager who manages the service agents. The community-sharing model is private. What is the optimal option to give dealer managers visibility to customer cases only raised by their service agents?
Universal Containers (UC) has a team that analyzes customer orders looking for fraud. This team needs access to Invoice records (custom object, Private organization-wide default). UC has complex rules to control users ' access. The architect recommended using Apex managed sharing to meet these requirements. Which recommendation should a developer consider when implementing the changes?
The finance team at Universal Containers usually does not have access to account and contact records. A finance analyst was temporarily given opportunity access for a big deal to help with tax calculation. However, she can now also access account and contact records. What is causing this issue?
Universal Containers requests to leverage Lightning Web Components (LWC) to improve support reps ' user experience. LWC will be used as view layer, and Apex classes will have the business logic. What should the development team consider when implementing this solution?
If a Case requires involvement from one of the Legal team, the Case owner adds one of the corporate lawyers to the Legal SME field on the case. Since cases are private, how can we grant a lawyer access to a specific case when their assistance is needed?