Universal Containers service reps are assigned to a profile that has View All on the Case object. The organization- wide default (OWD) for the Account and Case objects is Private. To make sure service reps have access to all relevant information (Accounts and Contacts) to attend to customer requests, which detail should a Platform Sharing and Visibility Architect consider?
Universal Containers (UC) has a custom object to track the internal net promoter score (NPS) for all of its employees. The manager is in the role above the owner and there are no sharing rules on the object. How should UC ensure that NPS records cannot be accessed by the owner ' s manager?
Universal Containers ' organization wide-defaults model is Private for the Account object. A sales rep owns two opportunities in one Account. The Sales Rep profile has Create/Edit access to opportunity records. Which level of access will the sales rep have to the related Account record?
Which functionality does the system method " runAs() " verify when writing test methods?
The sales managers at Universal Containers requested their teams to define each user ' s role on their accounts in order to provide an easy way to establish accountability and collaboration. Sales managers also requested that sales associates should only get the following permissions: 1. Read access to the accounts. 2. Read access to cases related to the accounts. 3. No access to deals related to the accounts. The sales associates may be granted access to opportunities when needed. Assuming the overall sharing model of the organization is Private and no sharing rules are configured on the Account object, how should an architect achieve these requirements?
Universal Containers has implemented Customer Community with Customer Community Plus licenses for its distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agents of the same distributor. Which feature only supports these requirements?
At Universal Containers, there ' s a team of auditors distributed throughout the organization that all need access to high-value opportunities. With a Private sharing model, which option should an architect recommend when designing a solution for this requirement?
Universal Containers (UC) is looking to expand its delivery capabilities through a network of distributors that use a Partner Community license. UC employees currently can view all delivery records through the organization-wide default (OWD) setting of Public Read-Only. Which approach should an architect recommend to limit the records a distributor can see?
Sales reps at Universal Containers (UC) are complaining about the manual activities they need to perform to grant access to supporting internal users (legal, engineering, finance, etc.) for customer records when they need help. In general, the sales reps involved in the deals will not change. How should a Platform Sharing and Visibility Architect help UC improve sales reps ' productivity?
Sales executives at Universal Containers (UC) want to create list views to filter opportunities for large at-risk opportunities. These list views should only be available to certain executives who specialize in closing problematic deals. What should UC do to solve this requirement?