Pass the Salesforce Developers Industries-CPQ-Developer Questions and answers with CertsForce

Discounting a product's price by 20% requires a calculation that uses the product's original price. This calculation involves determining what 20% of the current listed price is and then subtracting that amount from the original price to arrive at the discounted price. This method ensures that the discount is proportional to the product's price, maintaining a consistent and fair pricing strategy across different products and pricing levels.

An attribute is designated as a product attribute within Salesforce Industries CPQ by assigning it to a product or an object type. This assignment directly links the attribute to a specific product or category, defining its role and function within the product configuration. This is crucial for ensuring that attributes are applicable and visible in contexts where they are relevant, enhancing the configurability and specificity of product offerings within the CPQ system.

Product attributes in Salesforce Industries CPQ are stored as name/value pairs on the Attribute2 object. This method allows for dynamic management of attributes associated with products, enabling the attributes to be easily referenced, updated, and utilized across different components of the Salesforce Industries CPQ environment.

Attribute2 object: Serves as a flexible and scalable way to handle diverse product attributes necessary for complex configurations and pricing scenarios typical in CPQ systems.

A percentage discount is often used over a price override in promotions when the cost of the product for the company may increase. Using a percentage discount helps maintain profitability by adjusting the discount amount in proportion to changes in cost, whereas a fixed override might not accommodate such fluctuations.

When the cost of the product for the company may increase (D): This strategy ensures that the promotion remains economically viable even if underlying costs rise, protecting margins while still offering a discount.

In Salesforce Industries CPQ, when building an Advanced Rule using the Vlocity Rule Builder, the four components include:

Rule Header (A) - This defines the basic information about the rule, including its name and description.

Variables (C) - Variables are used to store data that can be reused within the rule. They help in making the rules dynamic and flexible.

Rule Actions (E) - These are the actions executed when the conditions of the rule are met. Actions can modify data, trigger events, send messages, etc.

Rule Filters (F) - Filters define the conditions under which the rule actions are executed. They specify the criteria that must be met for the rule to apply.

In Salesforce Industries CPQ, entity paths are not required for root scopes. Root scopes inherently refer to the highest level of data context in a model, from which all other scopes derive their context. Therefore, setting an entity path for root scopes is unnecessary as they are already at the highest or base level of the data hierarchy.

To control the availability of attribute picklist values based on other attributes within a product configuration, a developer should use the Context Rules Framework. This functionality allows developers to set conditions and rules that include or exclude certain options based on the values of other attributes. For instance, selecting a particular attribute value can dynamically limit the choices available in another attribute, ensuring that only relevant and compatible configurations are possible.

MACD (Move, Add, Change, Delete) or Asset-Based Ordering capabilities within Salesforce Industries (formerly Vlocity) leverage the combination of OmniScript and Vlocity Cart technologies. OmniScript is used to design and run guided selling processes, creating dynamic user interfaces that can guide users through complex processes such as configuring a product or service. Vlocity Cart complements this by providing a flexible shopping cart experience that supports the unique aspects of managing assets and subscriptions in industries like telecommunications and utilities. This combination allows users to perform MACD operations effectively, managing the lifecycle of assets directly from the Salesforce platform.

The prices in the selectable Product List in the Cart for Salesforce Industries CPQ are calculated using active pricing rules and related calculation matrices. This approach allows for dynamic pricing that can adjust according to various factors such as quantity, customer segment, or specific promotional conditions. The use of pricing rules and matrices ensures that the pricing displayed is always accurate and relevant to the specific conditions and configurations of the customer's selections.

Before building a promotion, it is crucial to answer the following questions:

A. How long is the subscription commitment for the promotion?: Understanding the duration of the subscription commitment helps in defining the terms of the promotion and ensures that promotional offers align with customer expectations and business goals.

C. What billing system is used for each product?: Knowing the billing system for each product included in the promotion is essential for seamless integration and operation. It ensures that all transactions are processed correctly and aligns the promotional terms with the capabilities and constraints of the billing system in use.

These questions help in structuring promotions that are not only attractive to customers but also viable and sustainable from a business operation perspective, ensuring they can be supported by the existing technical and administrative frameworks.