Pass the Salesforce Application Architect Data-Architect Questions and answers with CertsForce

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Viewing questions 41-50 out of questions
Questions # 41:

Universal Containers would like to remove data silos and connect their legacy CRM together with their ERP and with Salesforce. Most of their sales team has already migrated to Salesforce for daily use, although a few users are still on the old CRM until some functionality they require is completed. Which two techniques should be used for smooth interoperability now and in the future.

Options:

A.

Replicate ongoing changes in the legacy CRM to Salesforce to facilitate a smooth transition when the legacy CRM is eventually retired.


B.

Specify the legacy CRM as the system of record during transition until it is removed from operation and fully replaced by Salesforce.


C.

Work with stakeholders to establish a Master Data Management plan for the system of record for specific objects, records, and fields.


D.

Do not connect Salesforce and the legacy CRM to each other during this transition period, but do allow both to interact with the ERP.


Expert Solution
Questions # 42:

Universal Containers wants to automatically archive all inactive Account data that is older than 3 years. The information does not need to remain accessible within the application. Which two methods should be recommended to meet this requirement? Choose 2 answers

Options:

A.

Use the Force.com Workbench to export the data.


B.

Schedule a weekly export file from the Salesforce UI.


C.

Schedule jobs to export and delete using an ETL tool.


D.

Schedule jobs to export and delete using the Data Loader.


Expert Solution
Questions # 43:

A manager at Cloud Kicks is importing Leads into Salesforce and needs to avoid creating duplicate records.

Which two approaches should the manager take to achieve this goal? (Choose two.)

Options:

A.

Acquire an AppExchange Lead de-duplication application.


B.

Implement Salesforce Matching and Duplicate Rules.


C.

Run the Salesforce Lead Mass de-duplication tool.


D.

Create a Workflow Rule to check for duplicate records.


Expert Solution
Questions # 44:

Universal Containers (UC) is implementing Salesforce and will be using Salesforce to track customer complaints, provide white papers on products, and provide subscription-based support.

Which license type will UC users need to fulfill UC's requirements?

Options:

A.

Sales Cloud License


B.

Lightning Platform Starter License


C.

Service Cloud License


D.

Salesforce License


Expert Solution
Questions # 45:

NTO has a loyalty program to reward repeat customers. The following conditions exists:

1.Reward levels are earned based on the amount spent during the previous 12 months.

2.The program will track every item a customer has bought and grant them points for discount.

3.The program generates 100 million records each month.

NTO customer support would like to see a summary of a customer’s recent transaction and reward level(s) they have attained.

Which solution should the data architect use to provide the information within the salesforce for the customer support agents?

Options:

A.

Create a custom object in salesforce to capture and store all reward program. Populate nightly from the point-of-scale system, and present on the customer record.


B.

Capture the reward program data in an external data store and present the 12 months trailing summary in salesforce using salesforce connect and then external object.


C.

Provide a button so that the agent can quickly open the point of sales system displaying the customer history.


D.

Create a custom big object to capture the reward program data and display it on the contact record and update nightly from the point-of-scale system.


Expert Solution
Questions # 46:

DreamHouse Realty has a Salesforce deployment that manages Sales, Support, and Marketing efforts in a multi-system ERP environment. The company recently reached the limits of native reports and dashboards and needs options for providing more analytical insights.

What are two approaches an Architect should recommend? (Choose two.)

Options:

A.

Weekly Snapshots


B.

Einstein Analytics


C.

Setup Audit Trails


D.

AppExchange Apps


Expert Solution
Questions # 47:

Which two statements are accurate with respect to performance testing a Force.com application?

Options:

A.

All Force.com applications must be performance tested in a sandbox as well as production.


B.

A performance test plan must be created and submitted to Salesforce customer support.


C.

Applications with highly customized code or large volumes should be performance tested.


D.

Application performance benchmarked in a sandbox can also be expected in production.


Expert Solution
Questions # 48:

NTO has implemented salesforce for its sales users. The opportunity management in salesforce is implemented as follows:

1.Sales users enter their opportunities in salesforce for forecasting and reporting purposes.

2.NTO has a product pricing system (PPS) that is used to update opportunity amount field on opportunities on a daily basis.

3.PPS is the trusted source within the NTO for opportunity amount.

4.NTO uses opportunity forecast for its sales planning and management.

Sales users have noticed that their updates to the opportunity amount field are overwritten when PPS updates their opportunities.

How should a data architect address this overriding issue?

Options:

A.

Create a custom field for opportunity amount that sales users update separating the fields that PPS updates.


B.

Create a custom field for opportunity amount that PPS updates separating the field that sales user updates.


C.

Change opportunity amount field access to read only for sales users using field level security.


D.

Change PPS integration to update only opportunity amount fields when values is NULL.


Expert Solution
Questions # 49:

UC is implementing sales cloud for patient management and would like to encrypt sensitive patient records being stored in files.

Which solution should a data architect recommend to solve this requirement?

Options:

A.

Implement shield platform encryption to encrypt files.


B.

Use classic encryption to encrypt files.


C.

Implement 3rd party App Exchange app to encrypt files.


D.

Store files outside of salesforce and access them to real time.


Expert Solution
Questions # 50:

Cloud Kicks needs to purge detailed transactional records from Salesforce. The data should be aggregated at a summary level and available in Salesforce.

What are two automated approaches to fulfill this goal? (Choose two.)

Options:

A.

Third-party Integration Tool (ETL)


B.

Schedulable Batch Apex


C.

Third-party Business Intelligence system


D.

Apex Triggers


Expert Solution
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Viewing questions 41-50 out of questions