Pass the Salesforce Application Architect Data-Architect Questions and answers with CertsForce

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Viewing questions 11-20 out of questions
Questions # 11:

Universal Containers (UC) is migrating from an on-premise homegrown customer relationship management (CRM) system- During analysis, UC users highlight a pain point that there are multiple versions of many customers.

What should the data architect do for a successful migration to mitigate the pain point?

Options:

A.

Hire an intern manually de-duplicate the records after migrating to Salesforce.


B.

Migrate the data as is, and use Salesforce's de-duplicating feature.


C.

Have the users manually clean the data in the old system prior to migration.


D.

Store the data in a staging database, and de-duplicate identical records.


Expert Solution
Questions # 12:

Universal Containers has two systems. Salesforce and an on -premise ERP system. An architect has been tasked with copying Opportunity records to the ERP once they reach a Closed/Won Stage. The Opportunity record in the ERP system will be read-only for all fields copied in from Salesforce. What is the optimal real-time approach that achieves this solution?

Options:

A.

Implement a Master Data Management system to determine system of record.


B.

Implement a workflow rule that sends Opportunity data through Outbound Messaging.


C.

Have the ERP poll Salesforce nightly and bring in the desired Opportunities.


D.

Implement an hourly integration to send Salesforce Opportunities to the ERP system.


Expert Solution
Questions # 13:

A large retail company has recently chosen SF as its CRM solution. They have the following record counts:

    2500000 accounts

    25000000 contacts

When doing an initial performance test, the data architect noticed an extremely slow response for reports and list views.

What should a data architect do to solve the performance issue?

Options:

A.

Load only the data that the users is permitted to access


B.

Add custom indexes on frequently searched account and contact objects fields


C.

Limit data loading to the 2000 most recently created records.


D.

Create a skinny table to represent account and contact objects.


Expert Solution
Questions # 14:

Universal Containers (UC) is migrating from a legacy system to Salesforce CRM, UC is concerned about the quality of data being entered by users and through external integrations.

Which two solutions should a data architect recommend to mitigate data quality issues?

Options:

A.

Leverage picklist and lookup fields where possible


B.

Leverage Apex to validate the format of data being entered via a mobile device.


C.

Leverage validation rules and workflows.


D.

Leverage third-party- AppExchange tools


Expert Solution
Questions # 15:

Universal Containers is establishing a call center that will use Salesforce. UC receives 10 million calls and creates 100 million cases every month. Cases are linked to a custom call object using lookup relationship. UC would like to run reports and dashboard to better understand different case types being created on calls to better serve customers.

What solution should a data architect recommend to meet the business requirement?

Options:

A.

Archive records to a data warehouse and run analytics on the data warehouse.


B.

Leverage big objects to archive records and Einstein Analytics to run reports.


C.

Leverage custom objects to store aggregate data and run analytics.


D.

Leverage out-of-the-box reports and dashboard on case and interactive voice response (IVR) custom object.


Expert Solution
Questions # 16:

Cloud Kicks stores Invoice records in a custom object. Invoice records are being sent to the Accounting department with missing States and incorrectly formatted Postal Codes.

Which two actions should Cloud Kicks take to improve data quality? (Choose two.)

Options:

A.

Change each address field to require on the Page Layout.


B.

Write an Apex Trigger to require all fields to be populated.


C.

Utilize a Validation Rule with a REGEX operator on Postal Code.


D.

Utilize a Validation Rule with a CONTAINS operator on address fields.


Expert Solution
Questions # 17:

Based on government regulations, a Salesforce customer plans to implement the following in Salesforce for compliance:

Access to customer information based on record ownership

Ability for customers to request removal of their information from Salesforce

Prevent users from accessing Salesforce from outside company network (virtual private network, or VPN)

What should a data architect recommend to address these requirements?

Options:

A.

Contact Salesforce support to restrict access only with VPN and other requirements


B.

Allow users access to Salesforce through a custom web application hosted within VPN.


C.

Implement IP restrictions, sharing settings, and custom Apex to support customer requests.


D.

Implement Salesforce shield with Event Monitoring to address the requirement.


Expert Solution
Questions # 18:

Universal Containers (UC) wants to ensure their data on 100,000 Accounts pertaining mostly to US-based companies is enriched and cleansed on an ongoing basis. UC is looking for a solution that allows easy monitoring of key data quality metrics. What should be the recommended solution to meet this requirement?

Options:

A.

Use a declarative approach by installing and configuring Data.com Clean to monitor Account data quality.


B.

Implement Batch Apex that calls out a third-party data quality API in order to monitor Account data quality.


C.

Use declarative approach by installing and configuring Data.com Prospector to monitor Account data quality.


D.

Implement an Apex Trigger on Account that queries a third-party data quality API to monitor Account data quality.


Expert Solution
Questions # 19:

UC has migrated its Back-office data into an on-premise database with REST API access. UC recently implemented Sales cloud for its sales organization. But users are complaining about a lack of order data inside SF.

UC is concerned about SF storage limits but would still like Sales cloud to have access to the data.

Which design patterns should a data architect select to satisfy the requirement?

Options:

A.

Migrate and persist the data in SF to take advantage of native functionality.


B.

Use SF Connect to virtualize the data in SF and avoid storage limits.


C.

Develop a bidirectional integration between the on-premise system and Salesforce.


D.

Build a UI for the on-premise system and iframe it in Salesforce


Expert Solution
Questions # 20:

As part of a phased Salesforce rollout. there will be 3 deployments spread out over the year. The requirements have been carefully documented. Which two methods should an architect use to trace back configuration changes to the detailed requirements? Choose 2 answers

Options:

A.

Review the setup audit trail for configuration changes.


B.

Put the business purpose in the Description of each field.


C.

Maintain a data dictionary with the justification for each field.


D.

Use the Force.com IDE to save the metadata files in source control.


Expert Solution
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