Pass the Salesforce Marketing Cloud Consultant CRT-550 Questions and answers with CertsForce

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Questions # 11:

Northern Trail Outfitters is having their regional supplier conference and wants to allow attendees to request event-specific safety notifications, schedule or room changes, and surprise pop-up sessions.

Which solution should they use?

Options:

A.

Keyword opt-in and SMS Messaging


B.

Smart Capture and Triggered email messaging


C.

CloudPages opt-in to Event Journey


D.

Existing Email Event Notification Subscription


Expert Solution
Questions # 12:

Northern Trail Outfitters wants to suppress their highly engaged email subscribers (multiple opens and clicks for a target campaign) from active display campaigns to reduce overall cost and eliminate unnecessary targeting to the user.

What should be recommended?

Options:

A.

Mobile Studio


B.

Advertising Studio


C.

Google Analytics 360


D.

Einstein Engagement Scoring


Expert Solution
Questions # 13:

A marketer at Northern Trail Outfitters (NTO) wants to send important updates to customers about products they have previously purchased. The marketer has little experience with coding. Also, the information is spread across multiple data extensions and is imported nightly from NTO's e-commerce platform - Contacts, Orders, Order Items, and Products.

Which design should a consultant recommend for segmentation?

Options:

A.

Combine the data outside of Marketing Cloud and upload it into a Sendable Data Extension.


B.

Establish data relationships and create Data Filters for the marketer to modify.


C.

Create SQL Query Activities for the marketer to modify.


D.

Link the data extensions in an Attribute Group.


Expert Solution
Questions # 14:

Northern Trail Outfitters wants to send a weekly coupon campaign. They segment their audience using data from several data extensions, which results in an audience size of approximately 200,000 subscribers. They want to send a reminder three days later at the subscribers' optimized send time.

What solution should they use?

Options:

A.

Automation Studio and Interaction Builder


B.

Journey Builder


C.

Automation Studio


D.

Automation Studio and Journey Builder


Expert Solution
Questions # 15:

A customer wants to send SMS messages as part of a Journey. They are concerned the messages will deploy when subscribers are asleep. If a subscriber qualifies to receive an SMS message as part of the journey between 1 a.m. and 6 a.m., the customer prefers the message to not be sent.

What solution should a consultant recommend to meet the criteria?

Options:

A.

Run a SQL Query at 12:30 a.m. to create a suppression list.


B.

Run an Import Definition at 12 a.m. to create a suppression list.


C.

Create a Journey Goal to exit subscribers from the Journey.


D.

Create and enable a BLOCKOUT window in MobileConnect.


Expert Solution
Questions # 16:

A small restaurant franchise wants to implement Marketing Cloud to support their franchise owners. The corporate office controls the advertising copy and subscriber list. The owners of franchised stores add a customized local message to the marketing campaign.

What hierarchy should be recommended?

Options:

A.

One parent business unit and a child business unit for franchise owners.


B.

One parent business unit and a child business unit for each franchise owner.


C.

One business unit.


D.

A parent business unit for each franchise owner.


Expert Solution
Questions # 17:

Northern Trail Outfitters (NTO) stores customer purchase data in an external system. NTO ingests this data into Marketing Cloud through a file drop automation. The automation contains an import activity which overwrites a staging data extension, as well as an SQL Query activity which brings this data into a sendable data extension.

NTO's marketing manager wants to be informed if more than 1,000 records are ever imported through this automation and would also like to prevent the sendable data extension from being updated that day.

Which solution is appropriate in this situation?

Options:

A.

Split the existing activities into two separate automations.


B.

Implement a Wait Activity to wait until the data extension is populated with records.


C.

Place a Verification Activity between the import and SQL Query activity.


D.

Write a custom SSJS script to validate the row count of the staging data extension and send a notification email.


Expert Solution
Questions # 18:

Northern Trail Outfitters sends a monthly loyalty balance email to inform members of their current points balance. Emails are segmented based on loyalty status, and no segment should contain more than 2500 contacts for any send.

What should be used to prevent emails from being sent if they exceed 2500 contacts?

Options:

A.

Verification Activity


B.

Script Activity


C.

Query Activity


D.

Stop Activity


Expert Solution
Questions # 19:

Northern Trail Outfitters has been using Marketing Cloud for one of their brands for the last year and wants to migrate another brand to their portfolio. The two brands have contrasting target groups and identities, so they need the emails and landing pages to have different styles that refrain from mentioning the other brand in any way.

What should be recommended?

Options:

A.

Create a new business unit for the new brand.


B.

Request a second SAP for the existing business unit.


C.

Request a Private Domain to be added to the existing business unit.


D.

Implement a new SSL Certificate for the new brand.


Expert Solution
Questions # 20:

Northern Trail Outfitters (NTO) has recently implemented Marketing Cloud and wants to secure PII data stored within the system.

Which limitation should the consultant consider when recommending Field-Level Encryption?

Options:

A.

Field-Level Encryption doesn’t support segmenting, filtering, or querying encrypted fields.


B.

Encrypted fields will show unencrypted values in standard records.


C.

Only list-based sending is supported by Field-Level Encryption.


D.

Separate encryption keys are required for each business unit.


Expert Solution
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